UNIVERSAL GRAND HELIOS info & FAQ

We have a Park view room ~ silly question but are they all top floor?
No, the top floor (level 10) is Bar Helios. The 9th floor is Club level. If you want a guaranteed highest floor park view, you have to book a "park-view room, Club Level".

Our room was on the 5th floor. This was the view:
20250524_135510.jpg
It already looked fairly high up. I personally would prefer to be on lower levels.
 

I just looked at Helios pricing for the end of next month and all the 2QB rooms have the same cost under the AP rate. A park view room costs the same as a parking lot view. Strange.
 
I tried searching for the answer but couldn't find it...

Are we able to pick up our Annual Passes at Helios? Or at least at Epic Universe?

We won't be near CityWalk or the other two parks for the first few days of our trip. We would like to use the APs for food and merch discounts at Epic (I read we can use the AP discounts at Epic.
 
I tried searching for the answer but couldn't find it...

Are we able to pick up our Annual Passes at Helios? Or at least at Epic Universe?

We won't be near CityWalk or the other two parks for the first few days of our trip. We would like to use the APs for food and merch discounts at Epic (I read we can use the AP discounts at Epic.
There is a ticket desk in the Helios lobby.
 












Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top