Understanding resort bus stop ecv/wheelchair "boxes"

[Buckimion]

I am trying to understand the etiquette and use of the space/line up for ecvs and wheelchairs.

From what I think I understand, most bus stops at the resorts and possibly the parks (?) have a designated "box" painted that users line up in near the rear doors of the buses. How does this work if myself or another need to go to different destinations and the second person's bus arrives first?

Example (And please tell me where I'm wrong here and how it really works):

I'm in the box at CSR ready to go to AK while another user lines up behind to go to MK but the MK bus arrives first. Is it fairly simple to move out of the way to let them by? Do I lose my place in the line if I do? (extreme situation of multiple ecv also going to the AK.)

 

[smitch425]

I am trying to understand the etiquette and use of the space/line up for ecvs and wheelchairs.

From what I think I understand, most bus stops at the resorts and possibly the parks (?) have a designated "box" painted that users line up in near the rear doors of the buses. How does this work if myself or another need to go to different destinations and the second person's bus arrives first?

Example (And please tell me where I'm wrong here and how it really works):

I'm in the box at CSR ready to go to AK while another user lines up behind to go to MK but the MK bus arrives first. Is it fairly simple to move out of the way to let them by? Do I lose my place in the line if I do? (extreme situation of multiple ecv also going to the AK.)

Every destination has its own HA queue. You would never be in the same place as someone going to another park.

If there are multiple ECVs heading to the same place, then they will take the first two and the others will wait for the next bus.

 

[Mary976]

Actually I think the box is less about designating where you should wait and more so you can check to be sure your mobility device meets the size guidelines for the buses. We don't usually wait in the box.

Mary

 

[Buckimion]

Every destination has its own HA queue. You would never be in the same place as someone going to another park.

Not seeing that here but I could be wrong.

 

[smidgy]

Every destination has its own HA queue. You would never be in the same place as someone going to another park.

If there are multiple ECVs heading to the same place, then they will take the first two and the others will wait for the next bus.

even at the bus stops at the moderate resorts? there are not sep. queues for each park at these resorts. at CSR is April, we didn'e see 4 HC "boxes" at the bus stop

 

[smitch425]

Not seeing that here but I could be wrong.

My apologies, I forgot about that resort having multiple stops. As for the actual "box", I think PP is correct in that it is just a measurement thing. I'll see if I can dig up some more helpful info...

 

[smidgy]

too funny "buck". the exact bus stop I was talking about!

 

[disney david]

Not seeing that here but I could be wrong.

At the resorts it you don't have ques well at some you do but the ones that don't like you pic you wait by the curb when you see you bus you give a wave and the driver will do their best to line up their bus so your by the back door. So if their more then one guest in a ECV then you can sit back and wait until you see our bus then pull up in a safe distance when the bus pulls up their let passengers off giving you time to get to the back door then they will load you and other guest in wheel chairs needing the bus. Each stop will only have one box painted on the ground.

 

[smitch425]

There is a sticky at the top of this forum with info on the actual boxes. Here is the link...

http://www.disboards.com/showthread.php?t=2566471

As PP suggested, you might just keep a safe distance from the curb until your bus is approching to cut down on having to move out of someone's way.

 

[Buckimion]

Maybe I'm making more of a mountain out of a molehill. Yes, I realize that the boxes are mostly for size judgement but I worry a bit about a "rush" of ecvs to get on a bus just as people on foot seem to rush the doors at stops without (and still sometimes with) an organized lineup.

 

[joelkfla]

Maybe I'm making more of a mountain out of a molehill. Yes, I realize that the boxes are mostly for size judgement but I worry a bit about a "rush" of ecvs to get on a bus just as people on foot seem to rush the doors at stops without (and still sometimes with) an organized lineup.

It does happen, but it's pretty rare to have more ECV's & wheelchairs at a resort stop for the same destination than can fit on a bus.

Hopefully, people will be courteous and considerate and not lie about who was there first.

 

[kaytieeldr]

Ideally, each person behaves civilly and nobody rushes the bus or cots off anyone else.







Seriously, talk to the other ECV/wheelchair users while you wait. Find out where they're going.

 

[Bete]

Maybe I'm making more of a mountain out of a molehill. Yes, I realize that the boxes are mostly for size judgement but I worry a bit about a "rush" of ecvs to get on a bus just as people on foot seem to rush the doors at stops without (and still sometimes with) an organized lineup.

but the chance for a rush of ECVs and wheelchairs all at once at the bus stop is slim. It is one of the drawbacks of using an ECV all the time for everywhere you go. Frankly, I would never start a tiff about it and I would just wait for the next bus.

This is a very gray area at Disney right now. There really is not a concrete answer that works 100% of the time.

Even scarier is when you are the only one trying to board with an ECV and the driver ignores you and lets the regular line queue get on the bus. Once, the regular line starts loading you have to wait for the next bus. The driver typically says they didn't see you when a supervisor or whoever gets involved after the fact about it. This has happened as reported here on the boards. You do need to try and get the driver's attention by waving, talking and being parked close to the rear of the bus where ECVs are loaded.

Best answer is to try to pick non-peak times to go back and forth to the parks. It seems to work better for ECVs when there are not so many people. Timing is everything here.

The good of using an ECV outweighs the bad for most. I wish there was a set protocol for this, but there isn't. I feel this has been done on purpose by Disney for reasons I can't figure out.

The good news is that most of the time you will not have a problem. Actually, personally, I've never had a problem.

I give you all positive vibes for your ECV journey at Disney!

 

[disney david]

It does happen, but it's pretty rare to have more ECV's & wheelchairs at a resort stop for the same destination than can fit on a bus.

Hopefully, people will be courteous and considerate and not lie about who was there first.

On behalf of all us on the disabilities forum which is the best on the dis thanks to sues hard work. I like to welcome you and thank you for taking the time out of your schedule to respond. I know you post over on the transportation forums and help many disers out who would be lost without your help. But it is great to see you post on this forum thanks I know you don't do it for the thanks but it nice sometimes to get a thank you so thank you. So thank you for your dedication to providing great customer service making every guest you come across day just a little more magical and to being committed to making sure every guest arrives safe.

 

[dvc one day]

Maybe I'm making more of a mountain out of a molehill. Yes, I realize that the boxes are mostly for size judgement but I worry a bit about a "rush" of ecvs to get on a bus just as people on foot seem to rush the doors at stops without (and still sometimes with) an organized lineup.

This is not a common thing (not impossible, of course). I have been the third ECV/Wheelchair in line once in all my WDW stays, which includes a seven night Thanksgiving stay. I have almost always been the only one waiting for wherever I needed to go (waiting to go on a ride in a park is a completely different story for another thread).

I believe that one time was after Wishes at MK Thanksgiving week.

 

[smidgy]

On behalf of all us on the disabilities forum which is the best on the dis thanks to sues hard work. I like to welcome you and thank you for taking the time out of your schedule to respond. I know you post over on the transportation forums and help many disers out who would be lost without your help. But it is great to see you post on this forum thanks I know you don't do it for the thanks but it nice sometimes to get a thank you so thank you. So thank you for your dedication to providing great customer service making every guest you come across day just a little more magical and to being committed to making sure every guest arrives safe.

here, here!

 

[BillSears]

I've been the third person in line for a park bus plenty of times. It's easy being the third person because you know the other 2 board first. What's harder for me is being the first or second person and having a third person arrive to board the same bus. It's always awkward having to leave someone behind.

Like kaytieeldr said the best thing to do is talk to each other. Usually it's not a problem once it's worked out.

I have been the first or second before and I let the third person board before me. I usually travel alone and if I see young excited kids in the third group (the wheelchair user or someone in the party being a young kid) I'll usually give them my spot on the bus and I'll wait for the next bus. I love to see kids get excited about WDW and if I can I'll let them go first.

 

[smidgy]

bill, you are a sweetheart!