Uber "scam"

First of all, ONE is too many, and we all know that.

However, once again, a little perspective. That "statistic" of 120 assaults covers the TEN YEAR period since the inception of Uber. Uber currently provides 40 MILLION rides per month just in the US -- that's a half-BILLION rides each year. And almost all of those rides are provided without any incident of any kind.

It's great click-bait for a news organization to throw some scary numbers around, but you need to look at the whole picture.
My beautiful 20 year old daughter would beg to differ. She and her friends have had countless issues with uber at home and in the city.

She auditions and works in NYC on a regular basis and prefers the app, Curb, which uses yellow and green cab drivers who go through strict background checks and are fingerprinted. There’s no price upsurges. She feels safer when traveling alone in the city and has had no issues.
 
My beautiful 20 year old daughter would beg to differ. She and her friends have had countless issues with uber at home and in the city.

She auditions and works in NYC on a regular basis and prefers the app, Curb, which uses yellow and green cab drivers who go through strict background checks and are fingerprinted. There’s no price upsurges. She feels safer when traveling alone in the city and has had no issues.

And that's bad. The beauty of competition is people can use the services they're comfortable with.
 
And that's bad. The beauty of competition is people can use the services they're comfortable with.
Nothing bad about free choice, and I personally would not want someone riding in my car if they felt uncomfortable.

My DGD is interning in NYC right now and uses Lyft exclusively because of problems her older sister had with cabs during her internship there last summer. But everybody's experiences are different and it's great to have choices.
 
Nothing bad about free choice, and I personally would not want someone riding in my car if they felt uncomfortable.

My DGD is interning in NYC right now and uses Lyft exclusively because of problems her older sister had with cabs during her internship there last summer. But everybody's experiences are different and it's great to have choices.

Sorry, I meant it was bad that her daughter felt unsafe.
 

So my original post was just meant to give people a heads up regarding using ride shares and water parks. We use Uber at home all of the time and have never had a problem. To the person who asked.. we did have a backpack of wet suits but it was on the floor, the photo was of the seat my husband sat in and unless he had some sort of weird accident none of us knew about, the seat should not have been soiled lol Secondly, thank you to the Uber driver who gave other recommendations to pursue this issue further, we will look into those suggestions to dispute the charge and the tip.

Again, sorry that this one uber driver gives the company a bad name and I just wanted to warn people that this could happen. Didn't ruin our disney experience at all, and $20 isn't an insane amount, but at the same time I don't want them to get away with it :) Thank you
 
Ignorant passenger here--I've never used Uber. Ever. But I do have to use it for some transportation at WDW for a convention. Do you have to pay with a CC or can you use cash?

**Edit** I found the answer is no.

Can I use a prepaid CC?
 
Can I use a prepaid CC?
Cash is a definite NO. Cash rides are illegal in Florida for rideshare drivers.

I don't believe you can use a prepaid credit card with Uber. You can use a regular credit card, debit card, PayPal, or Apple Pay -- but I don't think Uber allows prepaid credit cards. However, they do have prepaid UBER gift cards and prepaid credits that you can purchase.

Here's a link to Uber's payment information -- scroll down to payment options: https://help.uber.com/h/463b843c-acfb-4c7b-b3bd-449812872a25

Lyft might accept prepaid cards...I'm not sure.
 
/
FWIW, I'm a pretty cosmopolitan person, and I use public transit all over the world, but EVERY time I get into a private cab/rideshare, etc. where the only two people in the vehicle are the driver and me, I spend the entire time tense, with my hand on the door handle and ready to bolt. I'll go to great lengths to avoid them for that reason -- I'll take a bus or train anytime in preference, even if it takes longer.

Can't help it. From childhood, the admonition NEVER to get into a car with a stranger was drilled into me, and even at my age, it still feels like insanely risky behavior.
 
However, once again, a little perspective.
::yes:: Using Über only, there was one incident in about every two and a half million rides. Less than one per month. Still very wrong, and nobody is forced to use Rideshare services, but in my opinion, not grounds for avoiding the service.
 
::yes:: Using Über only, there was one incident in about every two and a half million rides. Less than one per month. Still very wrong, and nobody is forced to use Rideshare services, but in my opinion, not grounds for avoiding the service.
What is grounds for avoiding the service IMO is that they don't require (and they lobby agaist the requirement) drivers to be finger printed in most states.

The background check they do require is an absolute joke.
 
What is grounds for avoiding the service IMO is that they don't require (and they lobby agaist the requirement) drivers to be finger printed in most states.

The background check they do require is an absolute joke.
First of all, the "fingerprint" scam is a joke.

The real question in any background investigation is this: Do you know WHO you are investigating? If the answer is yes, nothing else matters. If the answer is no, nothing else matters, including fingerprints.

Cities and counties require fingerprints because fingerprints are revenue for them. No other reason. When I applied to EMT school, I had to have my fingerprints (already on file during my entire 25 year POLICE career, and long before that) taken...at a cost of THIRTY-FIVE DOLLARS for a 30-second electronic scan.

In Florida, a rideshare applicant must provide:
  • Florida Drivers License -- which requires exactly the same documentation you need for a Passport!
  • Social Security number -- traceable a thousand ways
  • Home address
  • Vehicle registration
  • Vehicle insurance documentation
Rideshare companies know WHO they are investigating.

The following background investigation is required:
  • verification of all of the above documentation
  • Florida driving history check
  • local criminal history check
  • Florida criminal history check
  • national (FBI) criminal history check
  • Florida sexual predator list check
  • national sexual predator check
  • Department of Homeland Security terrorist watchlist check
That background check, incidentally, is much more than many counties require for a taxi or limo license.

In some counties (including the Orlando area), you buy a license and commercial insurance and you're good to go as a taxi driver. In some counties, there is NO background check. The requirements vary widely among Florida's 67 counties.

The State of Florida took over all rideshare driver requirements last year (as an anti-corruption measure!), so all of the Uber/Lyft drivers meet the above requirements and have passed the required background investigations.

In addition...Uber re-does background checks on every one of their drivers -- nationwide -- every 12 months.

Uber also requires frequent facial recognition confirmation of its drivers. When we go online, we get a message from Uber requiring us to stop right there and take a selfie via the Uber Driver app to confirm that the person driving the car matches all that documentation above. I get this required verification about every 5-6 weeks when I'm driving regularly. During slow season (now), when I'm not driving much, I might get it every other time I go online.

As a rider, you get the Uber/Lyft driver's picture to compare to the face behind the wheel (your most important safety feature). With a taxi, you get nothing except possibly a license picture which you can't see and which may be 10 years old.

Both Uber and Lyft DOUBLE-TRACK your ride (on your rider app and on the driver's app) in real time. Uber also tracks both the driver and rider for 5-10 minutes after completion of the ride.

Uber also allows you to select "trusted parties" on your rider app, and allow THEM to also track your ride in real time. Uber is also building additional rider safety features into the rider app (including 911 calling capability, and much more important, sharing GPS locations with law enforcement in emergency situations).

Stop relying on 5 year-old Google-smart info. Get current on what is going on in the real world before you make hollow statements.
 
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::yes:: Using Über only, there was one incident in about every two and a half million rides. Less than one per month.
Less than one per month...with 40 MILLION rides a month. So one incident every 40 MILLION rides.
Still very wrong
ABSOLUTELY. ONE is too many. And everybody is working on it...including drivers at the local level
 
First of all, the "fingerprint" scam is a joke.

The real question in any background investigation is this: Do you know WHO you are investigating? If the answer is yes, nothing else matters. If the answer is no, nothing else matters, including fingerprints.

Cities and counties require fingerprints because fingerprints are revenue for them. No other reason. When I applied to EMT school, I had to have my fingerprints (already on file during my entire 25 year POLICE career, and long before that) taken...at a cost of THIRTY-FIVE DOLLARS for a 30-second electronic scan.

In Florida, a rideshare applicant must provide:
  • Florida Drivers License -- which requires exactly the same documentation you need for a Passport!
  • Social Security number -- traceable a thousand ways
  • Home address
  • Vehicle registration
  • Vehicle insurance documentation
Rideshare companies know WHO they are investigating.

The following background investigation is required:
  • verification of all of the above documentation
  • Florida driving history check
  • local criminal history check
  • Florida criminal history check
  • national (FBI) criminal history check
  • Florida sexual predator list check
  • national sexual predator check
  • Department of Homeland Security terrorist watchlist check
That background check, incidentally, is much more than many counties require for a taxi or limo license.

In some counties (including the Orlando area), you buy a license and commercial insurance and you're good to go as a taxi driver. In some counties, there is NO background check. The requirements vary widely among Florida's 67 counties.

The State of Florida took over all rideshare driver requirements last year (as an anti-corruption measure!), so all of the Uber/Lyft drivers meet the above requirements and have passed the required background investigations.

In addition...Uber re-does background checks on every one of their drivers -- nationwide -- every 12 months.

Uber also requires frequent facial recognition confirmation of its drivers. When we go online, we get a message from Uber requiring us to stop right there and take a selfie via the Uber Driver app to confirm that the person driving the car matches all that documentation above. I get this required verification about every 5-6 weeks when I'm driving regularly. During slow season (now), when I'm not driving much, I might get it every other time I go online.

As a rider, you get the Uber/Lyft driver's picture to compare to the face behind the wheel (your most important safety feature). With a taxi, you get nothing except possibly a license picture which you can't see and which may be 10 years old.

Both Uber and Lyft DOUBLE-TRACK your ride (on your rider app and on the driver's app) in real time. Uber also tracks both the driver and rider for 5-10 minutes after completion of the ride.

Uber also allows you to select "trusted parties" on your rider app, and allow THEM to also track your ride in real time. Uber is also building additional rider safety features into the rider app (including 911 calling capability, and much more important, sharing GPS locations with law enforcement in emergency situations).

Stop relying on 5 year-old Google-smart info. Get current on what is going on in the real world before you make hollow statements.
Finger printing isn't the end all..no background check is..even security clearance processes I've been through obviously can and do fail.

With that said do you work for a ride share company? LOL

I'll be honest. I drive my self everywhere and rarely take anytype of taxi but the last time I did it was in Tel Aviv and I relied on my company's vetting system. Odds are that the vast majority of people will be just fine (with any service)..but there's nothing wrong with wanting additional checks even if those checks may yeild incomplete results..I'm not interested in a ride by someone who was booked but not exactly convicted or had the record some how buried sorry (not)
 
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I don' mean to tangent off, but there's a reason why taxis are transportation are regulated, and all of this scamming -- along with the not frequent but still occurring assaults -- are it.

You can't just open up an uninspected food truck or start cutting hair in your basement. Eventually something goes wrong and people take advantage, and without oversight, the scams eventually become the norm. I think the gig-drivers are headed that way.
If you think taxis are free from fraud you really need to go to a taxi board review meeting some time. Try to open a new taxi service
 
UBER AND LYFT DRIVERS ACCUSED OF MORE THAN 120 RAPES AND SEXUAL ASSAULTS: REPORT
BY EWAN PALMER ON 5/1/18 AT 4:56 AM
U.S.CRIMEUBER
More than 120 Uber and Lyft drivers have been accused of the rape, sexual assault or kidnapping of their passengers over the past four years, according to reports.

An investigation by CNN has found a total of 103 Uber drivers and 18 Lyft drivers have been accused of sexual and violent offences following analysis of police reports, federal court records and county court databases across the U.S.

Of the 103 Uber drivers mentioned in the investigation, at least 31 drivers have been convicted for crimes including rape, forcible touching and false imprisonment, with dozens more criminal and civil cases still pending.

Last month, Uber driver Frederick Q. Amfo fled the country after being charged with the rape of a woman whom he picked up in Quincy Center, Massachusetts.

"What’s been reported is unacceptable. The driver has been removed from the app and we are looking into this,” an Uber spokesperson said in a statement to Newsweek at the time.

gettyimages-454509982.jpg
In this photo illustration, a woman uses the Uber app on an Samsung smartphone on September 2, 2014 in Berlin, Germany. A report has found more than 100 Uber drivers have been accused of crimes such as rape and sexual assault in the past four years. ADAM BERRY/GETTY IMAGES


CNN spoke to other women who were allegedly attacked by an Uber driver. In one case, a woman from Miami passed out in an Uber driver's car following a night out with friends and woke up the next day in her apartment with her pants and underwear on the floor. The driver allegedly carried her into her apartment before sexually assaulting her.
"You are pretty much hitchhiking with strangers," she told CNN. "How many people is it going to take to get assaulted before something is done?"

Uber has taken several steps to ensure the safety of the millions of passengers who use the app every day in the wake of continuing criticism.

In April, to coincide with Sexual Assault Awareness Month, the company teamed up with campaign group No More as part of Uber’s “commitment to drive change, along with other leading organizations, to help prevent sexual and domestic violence.”

Uber’s CEO Dara Khosrowshahi also wrote a blog post entitled Getting Serious About Safety in which he announced a string of improvements to “double down on safety” for those using the app.

The updates include passengers being able to install five “trusted contacts” who will be able to track their journeys, a new emergency button which will connect riders directly with 911 and strengthening background checks for their drivers.

“Helping keep people safe is a huge responsibility, and one we do not take lightly,” Khosrowshahi wrote.

According to CNN, Uber had been made aware of the investigation several months ago but did not provide an on-the-record comment. The company also allegedly canceled an on-camera interview with an Uber executive in April.

The company did respond to the report following its publication. "These stories are horrific and our hearts go out to the victims," an Uber spokeswoman told CNET.

"We worked with CNN to understand their findings and determined that Uber did 2.4 billion trips in the US in that same period. But even one incident on our platform is too many which is why safety is Uber's top priority for 2018 and beyond."

A Lyft spokesperson said the safety of their community is a "top priority," adding it has "worked hard to design policies and features that protect our community."


This article is enough for me to never use uber again.
And I suppose no taxi drivers have been ever, right? Seriously crap story if I've ever seen one. Worthless. Seeing how it's pointless information because it can happen anywhere and it's clearly being handled appropriately. It's irresponsible to try to paint ride share as more dangerous. It's not.
 
That’s all I had to read to make up my Mind to use Minnie Van on our upcoming trip. I don’t care if it cost more... it’s just a shame for the honest drivers of Uber.
 
Why yes, yes he is. From post # 31 The entire post is helpful and informative when read in its entirety.
Nice catch and yes I'm not disputing the info given especially about FL specific requirements.

Anyway I don't have much faith in most checks but chances are you'll be fine...hell my cousin no one talks to is an Uber driver ...the only person he choked wasnt a passenger :-)
 
So my original post was just meant to give people a heads up regarding using ride shares and water parks. We use Uber at home all of the time and have never had a problem. To the person who asked.. we did have a backpack of wet suits but it was on the floor, the photo was of the seat my husband sat in and unless he had some sort of weird accident none of us knew about, the seat should not have been soiled lol Secondly, thank you to the Uber driver who gave other recommendations to pursue this issue further, we will look into those suggestions to dispute the charge and the tip.

Again, sorry that this one uber driver gives the company a bad name and I just wanted to warn people that this could happen. Didn't ruin our disney experience at all, and $20 isn't an insane amount, but at the same time I don't want them to get away with it :) Thank you
Thanks for sharing your tale, I had no idea this was a thing!
 
What is grounds for avoiding the service IMO is that they don't require (and they lobby agaist the requirement) drivers to be finger printed in most states.

Another reason to consider avoiding Uber is the lack of ethics and willful violation of data breach notification laws:

Uber Hid 57-Million User Data Breach for Over a Year
https://www.wired.com/story/uber-paid-off-hackers-to-hide-a-57-million-user-data-breach/

Short snippet from article (in case people don't want to click links):
Not only did the ridesharing service lose control of 57 million people's private information [in October 2016], it also hid that massive breach for more than a year, a cover-up that potentially defied data breach disclosure laws. Uber may have even actively deceived Federal Trade Commission investigators who were already looking into the company for distinct, earlier data breach [in May 2014].

As bad as that data debacle sounds, Uber's response may end up doing the most damage to the company's relationship with users, and perhaps even exposed it to criminal charges against executives, according to those who have followed the company's ongoing FTC woes. According to Bloomberg, which originally broke the news of the breach, Uber paid a $100,000 ransom to its hackers to keep the breach quiet and delete the data they'd stolen.​

Everyone has a different line for what is considered ethical behavior by a business. Hiding a massive data breach, paying off the hackers, and knowingly violating notification laws is so far past that line I can't even see the line. The line is a dot to me.
 














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