twighlight check in

[lynne1307]

Hi wondered if someone could clarify for me

We are flying with Continental, but this is a flight serviced by virgin.

As this is the case,,

do we check in at the virgin desk?

can we use twighlight check in?

how does twighlight check in work? do you reserve seats then, or do you have to phone, and do you have to pay to reserve seats?

We are flying at 11.15 a.m. and we are staying at copthorne gatwick the night before, so is it worth doing the twighlight check in or should we just get to the airport at 7 a.m.??

thanks in advance
Lynne

 

[tyke]

Hi Lynne

We have also booked our tickets through Continental for the Virgin flight.

I had the same queries and so e-mailed Virgin customer services - I have pasted their reply below -

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Twilight Check-In is available to ALL Virgin Atlantic passengers on ALL services out of London Gatwick.
It operates as follows:
* Passengers can check in for their next day flight from Gatwick the night before
* Continental codeshare passengers are permitted to use this facility
* Twilight Check-In is open from 2.30pm - 9pm daily, at the Virgin Atlantic desks, in Zone A of Gatwick's South Terminal
* As usual with check in, you'll need your passport/s, ticket/s and any luggage that is not being taken into the cabin
* To use it, all party members must be present with the required documents
* You'll be issued with your boarding card which you'll need to bring along with your passport for the flight
* Passengers must leave an address and telephone contact number with the check-in staff in case there is a need to contact them overnight
* The following day, passengers need to be at their assigned gate no later than 50 minutes prior to departure
* If any passengers decide to check in more luggage on the day of the flight, they will need to queue up in the normal way
* Passengers who want to check in either surfboards or windsurfers with the rest of their baggage, will NOT be able to use Twilight Check-In. This is because we do not have a secure place to store them overnight
* Some bulkhead seats may be available, though many will be held back for the day of departure. Any passengers assigned bulkhead seats are advised that if on the day of departure there is a medical or infant /bassinet requirement, they may be repositioned.

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Hope this helps !

tyke

 

[lynne1307]

Thanks tyke, you are a star.

one more question if you pick this up

should i phone virgin and pre book my seats? or is it continental?

all getting highly confusing.....