tusker house warning

[robndani]

My kids probably would have cried if there were no Mickey waffles! (Okay, I would too!)

 

[JOE DELL]

I know, I'm just saying it's a fine line. The in house manager should have done more for sure, but I just don't think it's worth escalating. Don't sweat the small stuff or whatever

True true it is, part of becoming a Disney veteran. Pick your battles.

 

[JOE DELL]

My kids probably would have cried if there were no Mickey waffles! (Okay, I would too!)

Lmao, I cried when the pretzel cart was closed at Hollywood the last time we were there, it was raining, I stalked the cm till he re opend hahahaha, love me some jalapeño pretzel!!

 

[Aurora0427]

If the kitchen has switched over to lunch food, there was no way for them to bring out breakfast food. The manager did offer what breakfast foods they could, which the OP refused. It may not have been the experience the OP wanted, but they did indeed get a more expensive experience. Again, an ADR is not a guarantee of getting seated at that time. Book one that is close to the time a restaurant switches from breakfast to lunch and there is a chance you will get a different one than you anticipated.

This isn't necessarily true. We did a 10:30 breakfast at TH last December. They started bringing lunch out at 11am, but left almost an entire side of the buffet as breakfast until 11:30. If you are running so far behind that you're seating 10:30 breakfast guests at 11:05, a good manager would've made sure one side of the buffet had most of the breakfast items left as well.

General statement, not directed at Maxie's Mom: it amazes me the crap people take from Disney. I would've been irritated too. I understand that an ADR isn't a guaranteed time, but being seated 35 minutes past your ADR is ridiculous. As noted by PPs, Chef Mickey is notorious for this practice.

 

[robndani]

Lmao, I cried when the pretzel cart was closed at Hollywood hahahaha, love me some jalapeño pretzel!!

OMG same!!! I think I stomped my foot!!!!!

 

[GaryDis]

No, it is like renting a compact and getting a mid sized sedan, even though you like smaller cars. The OP was upgraded, even though it was an unwanted upgrade.

No, it's only an upgrade if you think price is the sole measure of value. A better comparison is like renting an intermediate for two parents and three kids, and being a given a 2 seater Porsche (which you can rent from Hertz, I just checked). The Porsche may cost more, but it still won't get the family and luggage to the hotel.

Or when your plans call for a small Dole Whip, an order of escargot is not an acceptable substitute.

 

[SaintsManiac]

Question: If you leave because it's taking too long is it possible to not be charged the $10 fees?

 

[wilkeliza]

Question: If you leave because it's taking too long is it possible to not be charged the $10 fees?

Depends on the podium CM. I believe they still count it as a cancelation or at least they have the ability to.

 

[DisDadDVC]

Not entirely related, but I was at the Marketplace at beach club. The person in front of me ordered a breakfast sandwich. At 10:55, it was my turn in line and I wanted to order breakfast which was still laid out. The lady working behind the counter didn't say a word to me for 5 minutes while she unwrapped stuff and moved things around. When she was done, it was 11:00 and I asked if I could get a breakfast sandwich. She said "sorry, we stop serving breakfast at 11".

 

[piccolopat]

I would have specifically asked the manager to have a batch of Mickey waffles cooked for the kids since that is why they came. That specific request would not have been unreasonable. It doesn't sound like they asked for specific items, only that they declined what the manager was offering. Sometimes being specific as to what you want makes all the difference.

 

[JOE DELL]

Not entirely related, but I was at the Marketplace at beach club. The person in front of me ordered a breakfast sandwich. At 10:55, it was my turn in line and I wanted to order breakfast which was still laid out. The lady working behind the counter didn't say a word to me for 5 minutes while she unwrapped stuff and moved things around. When she was done, it was 11:00 and I asked if I could get a breakfast sandwich. She said "sorry, we stop serving breakfast at 11".

That's just poor cs right there. Not related as well but what's with the cm's that work the Pandora, every time I go into one of thoes stores (I get my girl something Disney Pandora every trip) the CM's have nothing but attitude.

 

[midnightlouise]

Unfortunately an ADR does not guarantee you will be seated at that time. Only that you will get the next table available for your party size.

While true, it makes me wonder why on earth so many of us bust our humps trying to nail down ADR times when they can't even guarantee we'll get to eat the meal we supposedly reserved.

 

[Disneyliscious]

we felt we should still be accommodated for breakfast and items should still be available for those who reserved for breakfast.

You said there were items still available and moved to the middle of the room. Just because your kids didn't get Mickey waffles doesn't mean the vacations ruined, that the sky will fall, or that someone needs to lose their job. I understand you're frustrated but in all honesty....you sound a little entitled to me. You still got to eat breakfast. There is no guarantee of specific items being available.

 

[Disneyliscious]

we felt we should still be accommodated for breakfast and items should still be available for those who reserved for breakfast.

You said there were items still available and moved to the middle of the room. Just because your kids didn't get Mickey waffles doesn't mean the vacations ruined, that the sky will fall, or that someone needs to lose their job. I understand you're frustrated but in all honesty....you sound a little entitled to me. You still got to eat breakfast. There is no guarantee of specific items being available.

 

[PoohsHunnyBee]

I would have specifically asked the manager to have a batch of Mickey waffles cooked for the kids since that is why they came. That specific request would not have been unreasonable. It doesn't sound like they asked for specific items, only that they declined what the manager was offering. Sometimes being specific as to what you want makes all the difference.

The way I read the OP, I assumed that they did specify they wanted the "hot" breakfast options of Mickey waffles and eggs, but were only offered "cold" options such as pastries. It would have been nice if the restaurant staff offered to bring out some fresh Mickey waffles or frittata to the late-being-seated breakfast tables, but I don't know if that's realistic when the kitchen is working to put out and keep the items on the lunch buffet stocked for those who reserved and paid for that meal. It wouldn't be fair if someone who reserved, paid for, and was seated for lunch wasn't able to have salmon or sirloin because making breakfast items took precedence; they can't make everyone happy.

 

[GreatLakes]

Not entirely related, but I was at the Marketplace at beach club. The person in front of me ordered a breakfast sandwich. At 10:55, it was my turn in line and I wanted to order breakfast which was still laid out. The lady working behind the counter didn't say a word to me for 5 minutes while she unwrapped stuff and moved things around. When she was done, it was 11:00 and I asked if I could get a breakfast sandwich. She said "sorry, we stop serving breakfast at 11".

What I'm guessing happened is as soon as they saw how close it was to 11 they decided that person was going to be the last person getting breakfast so they would hold off on orders for 5 minutes and do some other work. Crappy way to do it but I've seen it before.

 

[DisDadDVC]

What I'm guessing happened is as soon as they saw how close it was to 11 they decided that person was going to be the last person getting breakfast so they would hold off on orders for 5 minutes and do some other work. Crappy way to do it but I've seen it before.

Agreed. All it would have taken was for her to acknowledge me and say "we need a minute to switch to lunch", but really not a big deal either way.

ps, I ended up getting a roast beef sandwich that was WAAAAAY better than the breakfast sandwich...

 

[disnut1149]

You said there were items still available and moved to the middle of the room. Just because your kids didn't get Mickey waffles doesn't mean the vacations ruined, that the sky will fall, or that someone needs to lose their job. I understand you're frustrated but in all honesty....you sound a little entitled to me. You still got to eat breakfast. There is no guarantee of specific items being available.

I don't think the OP seemed entitled at all, but they should be. It's not like they were getting their meal for free. They were paying for it. If I'm paying for something, then I am entitled to it.

 

[Disneyliscious]

If I'm paying for something, then I am entitled to it.

Agreed, but the OP stated they were able to eat breakfast. They booked breakfast and then they had it. I'm honestly not seeing the problem here. If they had booked breakfast and were then forced to eat only lunch items due to the restaurants late seating, that would be different. But the OP already said they ate breakfast.

 

[Disneylover99]

Agreed, but the OP stated they were able to eat breakfast. They booked breakfast and then they had it. I'm honestly not seeing the problem here. If they had booked breakfast and were then forced to eat only lunch items due to the restaurants late seating, that would be different. But the OP already said they ate breakfast.

They ate what was there, but many of the hot items were unavailable. That's a legitimate beef.