Don't think I've ever seen them come that early for turn down at GCH. My kids typically are waking from nap at that time (but we hand the do not disturb tag on the door). This last trip, we had one time when they came very late--like past 9pm!?! We had just got back from DTD and were surprised. We declined the turndown but accepted the chocolates ;-)I like the turn down service at GC but they came by too early in my opinion. They came between 5-530pm. 2 out of the 3 nights we were in our room. We were napping once and the other time getting ready for dinner.