LisaRay
DIS Veteran
- Joined
- Oct 11, 2000
- Messages
- 1,047
I have a one week package at Pop for this October arriving on a Friday. We have had a slight change in plans and are going to arrive two days early I checked the Disney site for availability so we changed our flights to arrive early BUT I didn't change the hotel until the next day and by then it wasn't available.
I then tried adding the two days separately and found rooms but it turns out it is open for a standard room Wed night but only a preferred pool view room Thurs and then our package starts Friday with a standard room. It won't allow me to book the package starting Wednesday because they aren't all the same room category.
I want to be able to use our tickets starting on arrival day Wednesday and also I prepaid for Genie for the package dates too.
I am going to call but can't today due to work however, thought maybe someone has some advice for how to handle this so I can use my tickets on arrival and maybe not lose my pre booked genie. the website does say you can make changes to reservations through this year without losing genie if already prebooked but not sure with this situation. Thanks for any ideas before I get on the phone with them.
I then tried adding the two days separately and found rooms but it turns out it is open for a standard room Wed night but only a preferred pool view room Thurs and then our package starts Friday with a standard room. It won't allow me to book the package starting Wednesday because they aren't all the same room category.
I want to be able to use our tickets starting on arrival day Wednesday and also I prepaid for Genie for the package dates too.
I am going to call but can't today due to work however, thought maybe someone has some advice for how to handle this so I can use my tickets on arrival and maybe not lose my pre booked genie. the website does say you can make changes to reservations through this year without losing genie if already prebooked but not sure with this situation. Thanks for any ideas before I get on the phone with them.