Travel Changes?

[lovetotravel]

Thanks for this. Answers a lot of questions.
My understanding is, they're trying to do this on a "rolling" basis. If they offered the deal to everyone now, they'd be inundated, and it would take hours or days to get through. So they are dealing with it in chunks. Once they get a handle on the changes through May 31st, they'll probably open it up to June or July.

Sayhello

I would be far less stressed if offered to all summer trips. But I understand it's too far to tell.
A cancellation of the trip is the best option to get airfare back, but I'm happy not to loose so much with this policy than have nothing at all.

 

[Lalovestotravel]

I spoke with ABD today. I was scheduled on the 3/27 England/France trip. They gave me 3 options:
1) change to any other England and France date (even if the cost is higher)
2) change to any other adventure for 2020 but would pay difference in price if applicable
3) fully refundable
Because I have a bad taste in my mouth about how they treated this situation, we went with a full refund. Unfortunately, ABD does offer some of the best tours but their customer service through this whole ordeal has been a nightmare.
good luck to everyone on your fight with ABD!

 

[lovetotravel]

I spoke with ABD today. I was scheduled on the 3/27 England/France trip. They gave me 3 options:
1) change to any other England and France date (even if the cost is higher)
2) change to any other adventure for 2020 but would pay difference in price if applicable
3) fully refundable
Because I have a bad taste in my mouth about how they treated this situation, we went with a full refund. Unfortunately, ABD does offer some of the best tours but their customer service through this whole ordeal has been a nightmare.
good luck to everyone on your fight with ABD!

Was your trip cancelled or you are just getting a refund based on the new policy?

 

[Lalovestotravel]

Was your trip cancelled or you are just getting a refund based on the new policy?

It was cancelled due to traveling to Europe ban.

 

[Donalyn]

Agree with the overall statement being unprecedented territory but alot of major companies will probably receive government bailouts or tax incentives while the average consumer will see nothing but their empty pocketbooks!

Yes, there will be bail-outs of major corporations, but there will also be stuff for the average American. And remember, major corporations employ average Americans. And, ABD travelers likely are much above average.

And the person who said that they would do a road trip to WDW - it very well may be closed. Again, we are in uncharted territory here.

 

[sayhello]

So Disneyland is closing due to COVID-19. No details.

https://www.cnn.com/2020/03/12/media/disneyland-close-coronavirus/index.html

ETA: according to the New York Times:

Disneyland Park and Disney California Adventure — two adjoining, but separately ticketed theme parks — will close on Saturday morning through the end of the month. Disney’s hotels in Anaheim will remain open until Monday.

Disney noted that there had been no reported cases of the virus at the resort.

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[TarotFox]

There are more details on their official statement. Parks are closing until at least the end of the month and hotels are closing a few days later to give people a chance to turn around. Downtown Disney is staying open.

 

[JandT'smom]

Got a phone call from ABD to call back as there as been significant changes to my 4/27 trip England and Paris on hold for 25 minutes waiting to talk to someone, anyone else get this call??

 

[sayhello]

Got a phone call from ABD to call back as there as been significant changes to my 4/27 trip England and Paris on hold for 25 minutes waiting to talk to someone, anyone else get this call??

I thought I'd read that they are cancelling all European ABDs for the next 30 days due to Trump's announcement last night. Perhaps it's through the end of April?

Please let us know what they say once you get through!

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[JandT'smom]

I thought I'd read that they are cancelling all European ABDs for the next 30 days due to Trump's announcement last night. Perhaps it's through the end of April?

Please let us know what they say once you get through!

Sayhello

I will still on hold, checked email and nothing from them.

 

[sayhello]

There are more details on their official statement. Parks are closing until at least the end of the month and hotels are closing a few days later to give people a chance to turn around. Downtown Disney is staying open.

Thanks! Finally got through to that page.

https://disneyland.disney.go.com/travel-information/

Update on Disneyland Resort Operations
While there have been no reported cases of COVID-19 at Disneyland Resort, after carefully reviewing the guidelines of the Governor of California’s executive order and in the best interest of our guests and employees, we are proceeding with the closure of Disneyland Park and Disney California Adventure Park, beginning the morning of March 14 through the end of the month.

The Hotels of Disneyland Resort will remain open until Monday, March 16 to give guests the ability to make necessary travel arrangements; Downtown Disney will remain open. We will monitor the ongoing situation and follow the advice and guidance of federal and state officials and health agencies. Disney will continue to pay cast members during this time.

Disneyland Resort will work with guests who wish to change or cancel their visits, and will provide refunds to those who have hotel bookings during this closure period. We anticipate heavy call volume over the next several days and appreciate guests’ patience as we work hard to respond to all inquiries.

Please contact The Walt Disney Travel Company for questions and cancellations at (714) 520-5050.

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[DisneyKevin]

The April 27th England France trip has been canceled.

 

[disneyholic family]

the dow jones fell 10% today? did i just hear that correctly?....
oh well....eventually there will be bargains to be had..

 

[TarotFox]

I'm trying to stay positive about that and just pretend that stocks are like on sale. Hard to look at my 401k though...

 

[disneyholic family]

Well, with everything going on, I feel too uncomfortable getting on a 15 hr flight to Hawaii so we are cancelling that too...going to just road trip it somewhere...maybe WDW.

to be honest, i'm happy to hear you've decided to road trip it.....airports are no go zones right now...
unless you really HAVE to fly, best to keep your feet on the ground...
as for WDW, now that they've closed DL, i wonder if they're going to do the same with WDW...
these are uncharted waters for us now...
we know how it began, hard to know how it will end...
.

 

[disneyholic family]

I'm trying to stay positive about that and just pretend that stocks are like on sale. Hard to look at my 401k though...

best not to look...and definitely don't sell at this point....it's a bumpy ride, but what goes down, will eventually go up again..
it may take a very long time, a very very long time, but things always eventually turn around..

.

 

[disneyholic family]

updating from my little corner of the world -
our prime minister proposed tonight an Emergency National Unity Government.
Something that is only done during major war.
so that kind of sums up where we all are.

.

 

[JandT'smom]

So just got off the phone with adventures by Disney about my April 27 England France trip it was canceled I have a choice of a full refund, booking England and France later this year, or switching to a different adventure. Opted for the full refund

 

[sayhello]

I'm trying to stay positive about that and just pretend that stocks are like on sale. Hard to look at my 401k though...

I'm not looking.

Sayhello

 

[sayhello]

So just got off the phone with adventures by Disney about my April 27 England France trip it was canceled I have a choice of a full refund, booking England and France later this year, or switching to a different adventure. Opted for the full refund

At this point, I'd have totally done the same.

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