I am a complete control freak! I bit the bullet and let DU help me with a reservation to test them out. They have saved me $750 on a family cruise and secured a hotel reservation that WDW told me was sold out (called twice and told the same thing). Regina has also dealt with many problems saving me time and energy. This control freak highly recommends DU. I have also heard that DU is very successful in securing the discount codes if they become available.