Transferring a concierge booking

[LunaMini]

Hi all,
I currently have a GTY room booked for September but now have the option of upgrading to concierge. This excites me greatly! But... isn’t there always a but?!
The PIF date is next week and if for any reason I can’t fly out from the UK (I’m looking at you COVID-19) and I need to transfer to an alternative sailing will I lose my money? Could the balance be transferred to the alternative cruise? I know deposits are non refundable on concierge but I wouldn’t be looking at cancelling, just transferring to an alternative cruise (or is that a cancellation and rebook in their eyes)?
I really want to book it but also really don’t want to risk losing a large chunk of money if I can’t get there.

 

[SamFaniam]

Hi all,
I currently have a GTY room booked for September but now have the option of upgrading to concierge. This excites me greatly! But... isn’t there always a but?!
The PIF date is next week and if for any reason I can’t fly out from the UK (I’m looking at you COVID-19) and I need to transfer to an alternative sailing will I lose my money? Could the balance be transferred to the alternative cruise? I know deposits are non refundable on concierge but I wouldn’t be looking at cancelling, just transferring to an alternative cruise (or is that a cancellation and rebook in their eyes)?
I really want to book it but also really don’t want to risk losing a large chunk of money if I can’t get there.

You may want to call DCL and verify this, but in the past people were able to transfer concierge’s bookings before PIF without a penalty. When is your cruise, and does it fall into the current parameters where Disney is allowing PIF’s closer to the sailing date?

 

[lanejudy]

Generally speaking, after PIF is considered a cancel and rebook, with any penalties. I don’t know if DCL may be more flexible due to travel restrictions or not. I would definitely look into travel insurance and make certain it would cover cancellation due to pandemic-related reasons.

 

[LunaMini]

You may want to call DCL and verify this, but in the past people were able to transfer concierge’s bookings before PIF without a penalty. When is your cruise, and does it fall into the current parameters where Disney is allowing PIF’s closer to the sailing date?

The cruise in question is the 18th September, I have until today 4pm Eastern time to decide if I want to take the upgrade. Unfortunately I don’t think concierge rooms are included in the current offer of later PIF dates.

Generally speaking, after PIF is considered a cancel and rebook, with any penalties. I don’t know if DCL may be more flexible due to travel restrictions or not. I would definitely look into travel insurance and make certain it would cover cancellation due to pandemic-related reasons.

I’d like to think they would be understanding under the circumstances but also totally understand that they are a business which needs to pay. I am seriously hoping that travel will be taking place by then but everything is so up in the air. I do have a yearly insurance policy which I keep rolling, I will have to check about the pandemic related reasons though.