Transfer Snafu: New Rule? Or Bad Information?

[Sandisw]

This was the issue we were running into....sort of. The points we transferred last year in Jan 2024, were 2024 UY points, but they were OCT 2024 UY points (valid Oct 1, 2024- Sep 30, 2025). The trip was taken in December 2024. Now, I want to travel in October 2025 so we called to transfer October 2025 UY points, but the CM tells me that since we did a transfer of points that are still valid within MY (Feb 2025) use year, I am not eligible to receive any more points until AFTER those points are no longer valid (i.e. September 30, 2025).

I know (and all of us here know) that we were within the rules, but since the system wasn't allowing it, it was very frustrating trying to explain to the CM that we were not "skirting the system". She kept saying that the rule has always been there, they are "just enforcing it now". I know I have to tread lightly on this topic with Member Services because it is prohibited to exchange money for these transfers and it is definitely a "don't ask, don't tell" situation.

That brings me to another question...How does DVC "get away" with transfering points for money? Isn't that effectively what they are doing when they "sell" one-time-use points? Aren't they transferring the points to a membership at a cost?

I know it’s why they thought it was not eligible but that is not how it works and why they eventually realized it

All about the points… now, if you had wanted her 2024 UY points, calling in March 2025 you would not have been allowed to get them because your 2025 UY had already started.

But that isn’t the case. In terms of Disney, it’s why they require you to make a reservation when purchasing because you are technically renting a reservation from them with their points.

Because DVC has the ability to access our accounts, it’s an end way around to make it happen.