Total Nightmare @ Disney

[d1gitman]

I disagree,the greed and lack of business ethics will do it first!

i agree with the ethics portion of this.

 

[MickeyMinnieMom]

Is that in anticipation of my posting some more super exciting statistics?!? 'Cause I probably can...

Well, since I dare not enter a debate as to whether greed itself or squashing greed will destroy us first, I'm off to check out which ADRs we might want to make for our next trip...

Thanks to those who had a nice civil dialogue with me on this stuff!! Is there a pat-ourselves-on-the-back smilie??

 

[flicx]

D1gitman,I will tell you this if I was Iger I would have never taken that kind of compensation nor would expect it!I couldn't sleep at night knowing I oked laying lots of people off while taking a huge bonus! In my mind what he did was unethical and immoral.That should have been monitored by the board that oversees the corporation,unfortunately they gave it a pass too.Very disturbing if you ask me.It is also funny that you mention the old phrase an honest days work for an honest days pay.Iger must have really worked hard for that "honest days pay!"

 

[MickeyMinnieMom]

D1gitman,I will tell you this if I was Iger I would have never taken that kind of compensation nor would expect it!I couldn't sleep at night knowing I oked laying lots of people off while taking a huge bonus! In my mind what he did was unethical and immoral.That should have been monitored by the board that oversees the corporation,unfortunately they gave it a pass too.Very disturbing if you ask me.It is also funny that you mention the old phrase an honest days work for an honest days pay.Iger must have really worked hard for that "honest days pay!"

As my final (final) parting words... not everyone can be Herb Kelleher... taking a pay cut himself when he asked his pilots to. These leaders are the exception. And there are limits to how much we can realistically expect many more of them. Plenty of reading on the subject, which I will not bore everyone with here... (you're welcome! )

 

[flicx]

As my final (final) parting words... not everyone can be Herb Kelleher... taking a pay cut himself when he asked his pilots to. These leaders are the exception. And there are limits to how much we can realistically expect many more of them. Plenty of reading on the subject, which I will not bore everyone with here... (you're welcome! )

Nice chatting with you,I enjoyed it!

 

[MickeyMinnieMom]

Nice chatting with you,I enjoyed it!

Thanks - me too! Sheesh... I guess that was my final (final, final) word...

 

[KellyNY]

That is not at all what I am saying. There are things about Disney I wish were different, including Iger's compensation. However, I do defend his right to earn what one is willing to pay him. You have that same right as well. This eat the rich mentality will absolutely destroy our country if we allow it to take hold. Our country guarantees equal opportunity, not equal results. If someone wants equal results then they need to go to one of those other countries with such a system. I lost my job in January when the company's owner is flying around in a private jet, own's several mansions, etc....Good for him, I don't begrudge him one bit for what he has been able to acquire. It was my choice to accept a job in his company for the compensation offered. It also came with no guarantees that my job was secure. Sure, he could have emptied his coffers to keep me and several others on board, but that isn't his responsibility and i don't want that kind of charity. I gave an honest days work for an honest days pay and that's where it ends. If he owes me his fortune during bad times so I can have what I want, then what do I owe him in return? Sorry, but I will be a slave to no one.

I personally do not care who makes what but when at the same time I experience cuts and pay more for my vacation and this is because aparently company experiencing rough times, I just can't help wondering about all the bonuses, not judging but wondering.

 

[d1gitman]

D1gitman,I will tell you this

1. if I was Iger I would have never taken that kind of compensation nor would expect it! I would accept a contract for that amount if it were offered/negotiated. Being that it is a contract, i would then expect it. Whether or not i accepted it all when pay day came, maybe not.

2 I couldn't sleep at night knowing I oked laying lots of people off while taking a huge bonus! agreed, it would way heavily on me to let people go when i could do something about it.

3. In my mind what he did was unethical and immoral. i disagree, he adhered to his contract, nothing unethical or immoral about it.

4. That should have been monitored by the board that oversees the corporation,unfortunately they gave it a pass too. Why? Contracts aren't valid? What if you purchased something with a contract and the other party decided that they favored you too much and broked the contract. THAT is unethical, immoral AND illegal. Very disturbing if you ask me. Not upholding contracts is very disturbing to me.

5. It is also funny that you mention the old phrase an honest days work for an honest days pay.Iger must have really worked hard for that "honest days pay!". Lets take a person who makes $100k. To someone making $33k, that's seems like riches. To the $100k person, the $250k seems rich, to the $250k guy, the $1m guy has it made. So who's correct? who's "rich"? Does the $33k guy have too much? since some people make $15k.

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Let me ask you this...If Iger owned Disney 100%, are you saying if Disney earns $28m profit that it would be too much? What about Walt or Roy or any other Disney descendants? Did they earn too much?

 

[d1gitman]

1. I personally do not care who makes what

2. but when at the same time I experience cuts and pay more for my vacation and this is because aparently company experiencing rough times, who says they are experiencing rough times? i'm sure Disney would tell you they offer a quality product at a fair price. Would you disagree? I doubt you will hear them saying "yes, we have mousekeeping issues and our menu is horrid, nevermind the bus system sucking wind" "we cut back on quality and service to make ends meet" I think you would hear them say "we have adjusted to the challenges of the economy in order to maintain the first class experience that our guests are accustomed to" I just can't help wondering about all the bonuses, not judging but wondering.

We guests are the ones jumping down their throats stating they are falling down due to tough times and greed. That is the perception of some guests, but not all. There can be many reasons for things falling behind. When a change is implemented, it often has unintended consequences and it can take some time and tweaking to iron it out. I'm sure that many changes at Disney are based on the bottom line. Nothing wrong with that, they are not a charity. However, some changes do have negative impacts not forseen. In time, i have no doubt that things level out.

 

[haleofafamily]

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Let me ask you this...If Iger owned Disney 100%, are you saying if Disney earns $28m profit that it would be too much? What about Walt or Roy or any other Disney descendants? Did they earn too much?

Just wanted to say that I agree with everything you have said. Plus you have said it well and nicely ~ hard to do on these boards.

Also I think it is so funny that this thread has gone through so many hot button topics and been very civil for the most part.

Nice job fellow Dissers!

 

[d1gitman]

Just wanted to say that I agree with everything you have said. Plus you have said it well and nicely ~ hard to do on these boards.

Also I think it is so funny that this thread has gone through so many hot button topics and been very civil for the most part.

Nice job fellow Dissers!

uh oh, you better put on your flame suit

 

[Minnie J]

Bad news -- people are still coming despite the cutbacks in staffing and service levels.

We've become so used to a Disney discount experience (and/or "free" dining), that we are willing to put up with late check-in, slow mousekeeping, crowded busses and cafeteria food at restaurant prices, all so we can stay that extra day, or enjoy not having to pay extra for most of our food.

I believe we're seeing just the tip of the iceberg on cutbacks, and when it gets really bad, this forum and others like it will resonate loudly and clearly that things have deteriorated to an unacceptable level.

And when the people STOP coming, and Disney figures out that it was the poor service and decline in quality and value-for-the-money, the cycle will reverse, the pendulum will swing to the other side, and all will be right with the World again.

In the meantime, tho', don't get your hopes up for change... After all, you don't get to vote for change at WDW.

I love this!!Great ways of thinking!!

 

[KellyNY]

We guests are the ones jumping down their throats stating they are falling down due to tough times and greed. That is the perception of some guests, but not all. There can be many reasons for things falling behind. When a change is implemented, it often has unintended consequences and it can take some time and tweaking to iron it out. I'm sure that many changes at Disney are based on the bottom line. Nothing wrong with that, they are not a charity. However, some changes do have negative impacts not forseen. In time, i have no doubt that things level out.

I am not sure that providing service on level is charity, I do not expect or want anything for free. I often travel very last minute so I cannot often take advantage of discounts but I want to get what I paid for, nothing else. I do not think that many changes based on bottom line even so I see nothing wrong with just standards, not above and beyond but some problems brought standards way below line and that is what bothering many Disers. Honestly, I do not want to see Six Flags in Orlando with Castle in a middle.

 

[d1gitman]

I am not sure that providing service on level is charity, I do not expect or want anything for free. I often travel very last minute so I cannot often take advantage of discounts but I want to get what I paid for, nothing else. I do not think that many changes based on bottom line even so I see nothing wrong with just standards, not above and beyond but some problems brought standards way below line and that is what bothering many Disers. Honestly, I do not want to see Six Flags in Orlando with Castle in a middle.

i couldn't agree more.

the only thing i have to add is that i would consider rooms not ready at 3pm checkin to be below par. altering the DDP to eliminate appetizers and gratuity, while it sucks, i don't consider that to be substandard. Faded bedruffles is tacky but not substandard, broken A/C unit wiht dirty filter and coils is substandard. Just to state where I stand in the whole going downhill vs. negative affect from change debate.

 

[KellyNY]

i couldn't agree more.

the only thing i have to add is that i would consider rooms not ready at 3pm checkin to be below par. altering the DDP to eliminate appetizers and gratuity, while it sucks, i don't consider that to be substandard. Faded bedruffles is tacky but not substandard, broken A/C unit wiht dirty filter and coils is substandard. Just to state where I stand in the whole going downhill vs. negative affect from change debate.

Agree, DP changes not pretty but I remember countless complains about lame service when tip was included, so no it is not below standard, it is a new system and I actually like them bringing up QDP even so I would just go with credit system, but it is my idea, not their. Bedding, although is not below par but simply very sad. I know they did not promise Egyption cotton, so I cannot expect luxury but yellow spots on bedding could be eliminated with clorox or just retired. Anything broken is bellow par. Dirty bathrooms are way below any standards and create very bad impression. Room not ready by stated check in time is bellow standards and require at least an appology and maybe a drink on a company, something small but something that makes customer feel better. We can go on and on, yes some things just changes and some things are failures in standards.

 

[d1gitman]

Agree, DP changes not pretty but I remember countless complains about lame service when tip was included, so no it is not below standard, it is a new system and I actually like them bringing up QDP even so I would just go with credit system (i could be wrong but i think someone posted about a survey Disney did and a build your own meal type system was asked about) but it is my idea, not their. Bedding, although is not below par but simply very sad. I know they did not promise Egyption cotton, so I cannot expect luxury but yellow spots (ewww, this just made me hurl) on bedding could be eliminated with clorox or just retired. I was commenting about a thread where someone posted picks of slightly faded bed ruffles that actually didn't look too bad, they were denim) Anything broken is bellow par (agreed). Dirty bathrooms are way below any standards and create very bad impression (totally agreed). Room not ready by stated check in time is bellow standards and require at least an appology and maybe a drink on a company, something small but something that makes customer feel better. We can go on and on, yes some things just changes and some things are failures in standards.

"...and there was peace and harmony throughout the land".

 

[KellyNY]

"...and there was peace and harmony throughout the land".

Like this ever happened on Dis.

P.S. Did not get my survey yet but will be glad if they implement credit system.

 

[DisGirl23]

We guests are the ones jumping down their throats stating they are falling down due to tough times and greed. That is the perception of some guests, but not all. There can be many reasons for things falling behind. When a change is implemented, it often has unintended consequences and it can take some time and tweaking to iron it out. I'm sure that many changes at Disney are based on the bottom line. Nothing wrong with that, they are not a charity. However, some changes do have negative impacts not forseen. In time, i have no doubt that things level out.

I think this may be the best post on this thread yet. 100% agreed.

 

[flicx]

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Let me ask you this...If Iger owned Disney 100%, are you saying if Disney earns $28m profit that it would be too much? What about Walt or Roy or any other Disney descendants? Did they earn too much?

You missed a few of my points d1gitman,first of all the board should have forseen this being an obscene amout for a bonus to begin with(dropped the ball) this isn't the first year they were in business.I also think you are way off on your a fair wage theory,anyway you cut it a 28 million for a bonus is just plain crazy!To answer your question if Iger owned disney whatever profit comes with it belongs to him,however that is not the case.Iger by the way couldn't hold a candle to the disney brothers,and I believe their legacy doesn't show greed.Now these things are my opinion and i am quite sure some others don't share it.

 

[JVelasquez]

I have a friend who is in Disney now... she thought that Chef Mickeys was 2 table service credits so paid cash for sci-fi a few nights prior and was upset that she could have used her dining credits. She simple went to sci-fi the next... They refunded her money in exchange for the dining credits! Sooooo if u have a issue that needs addressing don't wait untill u come home do it while ur there if u can... They could gave said 'too bad, not our problem' but they didn't. Plus I think it helps being in person when u have a complaint.