How often do you think guests are going through the motions to submit those either as they're about to board a ride, while they're on the ride, or right after?
I did anytime it was a sizable line (more than 2 minutes) but I was frustrated that I couldn't figure out how to report rides closed when they were temporarily down. It probably is hurting their accuracy some.
Anyone who plans their trip according to Touring Plans are in for a whole lot of hurt once they get there!
We actually had a great experience with Touring Plans on the second day, when we were at DCA and most things were working (unlike both of the days we spent mainly at DL where rides were going down left and right). I didn't use one of their plans though; we did our own and then optimized it on a regular basis. It definitely saved us time at DCA because we optimized it again that morning and it told us to go from Soarin' to RSR and ride it (rather than stand in the FP line, as it had suggested earlier), and we only had a 15-20 minute wait for RSR. That left tons of time for the rest of the day. But on Saturday and Monday in DL, neither it nor the
Disneyland app were keeping up with actual wait times or the rides going down (due to rain or brief maintenance issues) so it made for a frustrating experience of comparing the two apps to get an idea of what the wait time at an attraction might be like, fighting the wall-to-wall crowds to get there, and then discovering they'd just closed it or the line was really 3x as long as the Disneyland app said.
I think our Monday experience was the exception, not the rule, but I also wish that it hadn't been the last day of our trip. Saturday was great despite the rain and rain-related closures (and non-related brief closures), and Sunday night was really pleasant if crowded. But on Monday I think we wouldn't have minded the crowds so much if the apps had mostly accurate wait times and the rides were all working consistently, or alternately, if the rides were having problems but the crowds were thinner so it was easier to move around the park.
I somehow felt that Mon of last week 4/11 was busier than the day prior (but I do savor my 7AM EMH time in the park).
Yes! I found it interesting that Touring Plans rated DL an 8/10 on Saturday, Sunday and Monday when Monday was way busier, IMO. The other two days were too, but they didn't feature the wall-to-wall crowds from the hub to Haunted Mansion and all through Tomorrowland and Main Street the way that DL did on Monday from about 11 am until 5 or so. I felt like the park filled up earlier on Monday than it did on Saturday and than DCA did on Sunday. DCA was really great on Sunday despite the Food & Wine festival. DCA still wasn't crowded at 11:30 when we left to go to lunch, though it was in the early afternoon. In comparison, I felt like DL on Monday started out crowded and just got more so, and then didn't empty out as much as I expected in the evening either.
Oh well.