Prince Eric1
<font color=red>DISboard Ghostbuster<br><font colo
- Joined
- Oct 13, 2002
- Messages
- 1,442
We booked a flight on a new airline in our area called transmeridian to Orlando for October. The rate dropped today and I called to ask if they do credits like so many have told me Southwest does when their rates drop. The lady at the other end started laughing at me (yes, actually laughing) and had me explain what I meant (though I thought I was clear with my question). Then she directed me to a customer service number which was closed. I then got on the website and sent an email message directly from the address on their site which was returned. I then tried again, and it was returned again. I also have not been able to find anyone who has flown this airline. Did I make a major mistake here, going with their lower rate rather then sticking with airlines I know? If their airplanes are as bad as their customer service, I'm afraid I'll see gremlins on the wings and the engines will fall off. If anyone has flown this airline, good or bad, please let me know what you thought. We are flying from Syracuse to Orlando/Sanford and I'm hoping I didn't mess up here, but I'm getting really negative feelings from their customer service department.