Well, when it's obvious that the to-go customer is telling HER her service to them is not worth anything...
Um, possibly because, despite the proliferation of tip cups at fast food locations now, tipping for fast food is NOT customary?
Tipping for fast food isn't customary has NOTHING AT ALL to do with tipping THE FAIR WAY, based on being fair and what **AMOUNT OF WORK** has been done.
Wrong. IT'S NOT FAST FOOD. It's table service food that the customer opts, for whatever reason, to take home instead. Often, frankly, that reason is to avoid tipping.
FOOD IS FOOD, fast food or not has NOTHING at all to do with the AMOUNT OF WORK AND EFFORT that was put into it. WHY would any mention something like this?
You have no idea why the order was put in at x time.
YES I DO. I am not stupid, please don't act like I have no knowledge about to-go orders. I have read comments on message boards about what goes into them.
You also have no idea that/whether your watch matches the register's time - you know, the time that matters?
While that is true, I can still ask the to-go server or bartender what time do they have on their register before I would make a complaint.
I don't know where you get the idea that the quoted poster thinks people tip based on other peoples' service.
Read this and you will understand completely:
A couple of extra $$ from the customer was really appreciated, especially since getting their order ready was taking time away from my sit-down customers who might be needing refills on their drinks, wanting dessert, etc.
The dining-in customer's service is being altered she is saying that we should consider that as to-go customers, which we shouldn't since that has nothing to do with "OUR" service, we don't think about that or even fathom considering that concept. She considers it, because that's her way she makes the most money is the dining-in customers, not the to-go customers, so she's only concerned with making money and not about anyone else's feelings or time or service.
People should tip on their own service - and yes, that includes to-go or take-out from a table service restaurant.
WHY? They didn't do ANY MORE WORK than a fast food cashier does when you pick up your food INSIDE that is? It's the same or less work, so no tip should EVER be given for that, otherwise, it would be VERY UNFAIR to.
Were you provided with service?
Fast food counter service is what I am being provided when I pick up my take-out order at the counter, nothing more and sometimes even less service than fast food cashiers do.
You strongly seem to be advocating NOT tipping on service YOU receive.
Not tipping for FAST FOOD CASHIER type of service. If I get more service than a fast food cashier does to hand me my food at the counter, I will tip, such as Sonic or if they deliver my food to my house or car if the order is correct that is.
I'm confused. Did the other customer get TWO orders of chips & salsa and never any ranch?
Sort of. Our waitress took their order, they said they wanted chips n' salsa with a side of ranch. Another server(a waiter) delivered them the chips n' salsa without the ranch. The guy customer at the table said to that waiter "I ordered a side of ranch." Then, obviously no communcation was given, our waitress brought them out another set of chips n' salsa thinking it wasn't even delivered yet without the ranch of all things. That meant, she didn't even compare her written order to what she was bringing out and wasted her time once again, because the order wasn't obviously correct. I know she didn't say she was sorry for it at that time, because we were right next to them as I would have if I would have been the waitress in that situation.
I said "Taking away time from your other customers has ZERO to do with service."
If you agree with me, WHY are you asking me "I don't know where you get the idea that the quoted poster thinks people tip based on other peoples' service?"
Now do you see where she gets that idea from?
YOU should be tipping for YOUR service - even if it's carside to go, or you walk into the restaurant and place a take-out order.
Placing a take-out order walking in is EXACTLY like fast food cashier service at the counter, so NO, I wouldn't want to tip unfairly that if I can't tip that Wendy's cashier to put together my burger as she did for me, I am sure not going to tip a to-go server that isn't bringing my food to my car or house. Handing the food to you right at the counter is just like getting your food to-go at McDonald's. WHY should anyone tip for sometimes LESS WORK and EFFORT being put into the job even? At Applebee's, they have an all-in-one napkin-utensil-salt n'pepper packet bag, which McDonald's cashiers have to give you the utensils in separate boxes as well as sometimes they keep the salt n' pepper packets behind the counter.
Nobody - including her - indicates the to-go customer should tip because she can't service her tables at the same time she's servicing the to-go customer.
Then what do you call this?:
A couple of extra $$ from the customer was really appreciated, especially since getting their order ready was taking time away from my sit-down customers who might be needing refills on their drinks, wanting dessert, etc.
Taking time away from my SIT-DOWN CUSTOMERS. What does that say to you? Saying that indicates her sit-down customers have more importance to her, which we all know it's due to her tips she would be making with them vs. the little if any tips made from to-go orders. As if to-go customers are chopped liver and the dine in guest are kings or queens is the way I take it.
The latter should tip because they received service from a server at a table service restaurant - maybe not as much as if they dined in, but a couple of bucks for being on the receiving end of service is, as she states, appreciated.
WHY? FOOD IS FOOD, DRINKS ARE DRINKS REGARDLESS OF WHERE THEY ARE SERVED. THE SERVICE IS THE SAME OR LESS.
That's the fast food restaurant employee's job.
I am not understanding what you mean by this?
You have NO idea how much work the table service restaurant server did to place and prep your order.
YES I DO. If you are so smart, tell me all the things necessary to give me let's say 2 pasta sides to-go for example. Some of the condiments for certain orders are already pre-poured and just have to be taken out the refrigerator when ordered.
So, from this description it sounds like she does everything she'd do for a seated customer except clear the table - and you don't think that's worth a tip????????????????????????????????????????
NO, she didn't do much of anything like a seated customer. Where have you been? Do you EVER eat out, EVER?
1. Refills - none
2. Checking up on the customers - none
3. Bringing food to a person's table is NOT the same at all as having to walk yourself to the counter to pick it up, is it?
4. Bringing you the check and then making a trip back to ring it up. Then making a trip back to give you your change or credit card receipt.
5. Bringing things that are mistakes back and forth to a table if they are any vs. the counter where there is not much walking involved.
6. Bringing drinks from the bar to your table if they were ordered.
7. If you ask for extra napkins or a condiment that wasn't ordered when you originally ordered, that takes extra trips to the table vs. the counter, less walking.
8. No bringing you refills on free bread or chips n' salsa if it's free if it's a certain restaurant that has that, which means more walking.
Clearing the table is NOT service unless I am still there, so WHY mention that? Service is what benefits the customer, so if you are talking about clearing the table after I have left, that's not part of my service is it?
So I have NO CLUE WHERE do you get that she does everything except clear the table? She doesn't do very much for a to-go order unlike customers eating inside. Think of the walking back and forth to the customer's table vs. just talking a few feet at the counter. NOT THE SAME AT ALL. Especially, do you realize how many free refills people get at table service?
WHY shouldn't I considering it's MY SERVICE? I am not tipping based on someone's pay. I am tipping based on the amount of WORK and EFFORT they have provided me. I compare it to other people in this world that do the same work for no tip and tip fairly. If I can't tip the McDonald's cashier to serve me that hotcakes and sausage, I am certainly not going to tip the to-go server at Chili's to hand me that pasta dish. It wouldn't be fair if I did.
You obviously have no table service experience.
NO, you obviously have no table service experience to say that to-go service is the same amount of work(except for clearing the table) as a dine in customer has. No one in their right mind would say that if you had table service experience, as a customer or as a server. Do you think refills are no work? Obviously you do. You think bringing the check to the customer's table is no work, then making another trip to the table to get their method of payment, and then bringing back their change or credit card receipt is no work? Look at all those trips. Where have you been all of this time? Do you EVER eat out?
Split tips are policy at some restaurants, and many bars - and there are no fights. Really. Why in the world would you think fights would suddenly break out among mature, experienced adults???
NO, tipping OUT from SALES, are at MANY restaurants, NOT splitting the tips evenly. Most restaurants don't have splitting tips. They have the servers tip out of SALES, NOT TIPS, a certain percentage to the bartender, hostess/host, busser, bartender, food runner if there are any(some restaurants have other servers running each other's food, which in that case, no tipping is involved with that other server), etc.
As far as fights go, if that were so, they would be, because if I served more to-go customers than you, WHY should you get part of that tip that (I) did all the prep work for? Adults don't fight, give me a break? Most people that work in restaurants aren't mature adults, they are just getting out of high school or just starting college.
That's why they have a policy that servers tip-out from sales at most restaurants and not from the tips themselves, because one person may say they did more work than the other. They may say how unfair it is that they get part of my tip and all they did was bring them a straw for example.