goofyforwdw
Mouseketeer
- Joined
- Feb 16, 2001
- Messages
- 557
Just want to let people know the service we recieved form Tiffany's Town car service. We are DVC memebers and go to DW four to five times a year. We have used Tiffiny's TC three times with great service so for our family trip in Dec we called them and to surprise the kids we booked a limo. We were picked up at the airport no problem and take to do grocery shopping all is well. the driver gave me a bit of a hard time because he parked in the fire lane and was told to move twice once by the policeand once by the fire dept. He was razing me about breaking records cause he was told to move twice (I didn't tell him to park ther) I let that slide and we made our way to the hotel. We had a great week and took tons of picture on our digital camara. The last morn we did the flag raising at the WL and on our last picture the batteries we dead. We packed the camara in our cooler bag that we would carry on to the plane,and checked our luggae with bell services and we to the park for some time. When we got back to the hotel the limo was waiting for us which was great. They loaded all the luggage which was a lot because there were 5 of us for a week. Off to the airport we go said goodbye to the driver check our luggage and flew home. Well half way through the flight i said to my husband that i think we are missing a bag. Sure enough when we got home the cooler bag was not with us,no big deal we were with Disney and Tiffany's we will get it back no problem. Next morn no call from the limo so i thought mybe Disney put it in the fridge since it was a cooler bag and forgot to give it to us. I called them it took a week back and forth and double checking Disney dosn't have our bag. I am confused figuring the limo would have called me if the forgot to give me my bag back . I after all reted a limo the driver had responsabity for putting bags in and out of the limo right. WRONG. I call tiffany's just to make sure and they say oh yeah we have your bag, wonder when you were going to call for it.
I asked why they did not call me and they said they had three family's in the limo that day and did not know who it belonged to (well call all three) I asked if my name tag was still on the bag and the lady tells me yes. I asked her to look in the bag and reassure me my camara was there. I am put on hold, she comes back and tell me there is no camara in the bag.Now I am very upset. I know I packed it in that bag and I do not have it Disney does not have it.I can not prove that it was in the bag so I am stuck. I ask them to call the other two familys on the possability that the bag got opened some how and they got the camara by mistake. they told me they did call but some how i don't belive them Any how I said we will be back there in three weeks we will just get the bag then. I call Tiffafy's when we got to WL on Turday and give them my room # they say they will drop the bag of tomorow, we tomorw come and goes no bag I call on Sat. and they again promise tommorow well Sun comes and goes no bag. DH calls again Sun night cause we are leaving first thing on Tuesday. Well the woman my husband spoke with was beyond rude She told us she didnot want to pay the fee to bring us the bag (as opposed to mailing it back to us?) That it was our fault , we forgot the bag(this was a limo) that we were using up her 800 number calling her and then she told my husband #$*&#$^^*%&%@%and hung up on him. We call Disney security and we file a report with the orange county police . The bag did show up finnaly on Monday after hearing from these two offical agancey. Both my husband and myself remember the bag being hard to close due to how much was in it and when we got it back it closed just fine I am trully convinced the TIFFAN"Y STOLE OUR CAMERA
Sorry so long but want to get all the facts out and to vent.
I asked why they did not call me and they said they had three family's in the limo that day and did not know who it belonged to (well call all three) I asked if my name tag was still on the bag and the lady tells me yes. I asked her to look in the bag and reassure me my camara was there. I am put on hold, she comes back and tell me there is no camara in the bag.Now I am very upset. I know I packed it in that bag and I do not have it Disney does not have it.I can not prove that it was in the bag so I am stuck. I ask them to call the other two familys on the possability that the bag got opened some how and they got the camara by mistake. they told me they did call but some how i don't belive them Any how I said we will be back there in three weeks we will just get the bag then. I call Tiffafy's when we got to WL on Turday and give them my room # they say they will drop the bag of tomorow, we tomorw come and goes no bag I call on Sat. and they again promise tommorow well Sun comes and goes no bag. DH calls again Sun night cause we are leaving first thing on Tuesday. Well the woman my husband spoke with was beyond rude She told us she didnot want to pay the fee to bring us the bag (as opposed to mailing it back to us?) That it was our fault , we forgot the bag(this was a limo) that we were using up her 800 number calling her and then she told my husband #$*&#$^^*%&%@%and hung up on him. We call Disney security and we file a report with the orange county police . The bag did show up finnaly on Monday after hearing from these two offical agancey. Both my husband and myself remember the bag being hard to close due to how much was in it and when we got it back it closed just fine I am trully convinced the TIFFAN"Y STOLE OUR CAMERA
Sorry so long but want to get all the facts out and to vent.
