Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[Where'sPiglet?]

No need to call. The May 28, 2023 expiration date is the date that your renewal certificate expires. In other words you have until that day to activate your AP. If you do not activate it by that date, the amount you paid becomes a credit that you can apply to the purchase of a new AP or other ticket. Once you do activate your renewal, the date will update to be July 26, 2023.

Disney no longer allows people to buy AP vouchers and hold them as long as they want before they activate them. One year after purchase, they turn into a credit.

Thank you so much!

It’s so hard to keep up with all the policy changes lately.

 

[supersuperwendy]

Are upgrades still available? We have 4 day base passes coming up in 2 weeks as part of a package. We were thinking of getting the Pixie Dust Pass, weekdays mostly work fine for us and are residents. Can we upgrade our 4 day base to the Pixie AP?

 

[lanejudy]

Can we upgrade our 4 day base to the Pixie AP?

As of now, the Pixie Dust pass is the only AP currently available outside of a renewal. As long as you don't use your 4-day tickets on a block-out date you should be able to upgrade.

 

[supersuperwendy]

As of now, the Pixie Dust pass is the only AP currently available outside of a renewal. As long as you don't use your 4-day tickets on a block-out date you should be able to upgrade.

Ok and I'm thinking one full day will still need to be on the 4 day pass to upgrade. Our 4 park days are Friday, Sat, Sun, Mon. So on Sunday June 19th I can enter AK with Day 3 of my 4 day pass and before leaving upgrade to Pixie which will ok for Monday which is Epcot and onward for non blocked out weekdays? Wil this mess up my Epcot reservation? Sound about right? The gate value of our 4 day pass exceeds that of Pixie, so in theory they can convert to Pixie without any payment plan needed?

 

[lanejudy]

Our 4 park days are Friday, Sat, Sun, Mon. So on Sunday June 19th I can enter AK with Day 3 of my 4 day pass and before leaving upgrade to Pixie which will ok for Monday which is Epcot and onward for non blocked out weekdays?

No, you can't do this anymore. You cannot upgrade a ticket to an AP after using that ticket on what would have blocked-out to the AP. So since the Pixie Dust pass blocks pretty much all weekends, you cannot upgrade a 4-day ticket that was used to enter a park on a weekend. You can upgrade the 4-day ticket to a Pixie Dust pass, but you will need a separate 2-day admission to use for the Saturday and Sunday.

 

[supersuperwendy]

No, you can't do this anymore. You cannot upgrade a ticket to an AP after using that ticket on what would have blocked-out to the AP. So since the Pixie Dust pass blocks pretty much all weekends, you cannot upgrade a 4-day ticket that was used to enter a park on a weekend. You can upgrade the 4-day ticket to a Pixie Dust pass, but you will need a separate 2-day admission to use for the Saturday and Sunday.

Hi, Okay so how about on the Morning of Day 4, I visit the ticket window outside of International Gateway and upgrade prior to entering the park? It's a Monday so the Pixie should be good to go? And the 4th park day would be still on there and unused?

 

[Marionnette]

Hi, Okay so how about on the Morning of Day 4, I visit the ticket window outside of International Gateway and upgrade prior to entering the park? It's a Monday so the Pixie should be good to go? And the 4th park day would be still on there and unused?

You would not be able to use the 4-day pass on any day blocked out for Pixie Pass if you want to upgrade the ticket. Using it on Saturday and/or Sunday would disqualify the 4-day pass from being upgradable to a Pixie Pass.

 

[lanejudy]

Hi, Okay so how about on the Morning of Day 4, I visit the ticket window outside of International Gateway and upgrade prior to entering the park? It's a Monday so the Pixie should be good to go? And the 4th park day would be still on there and unused?

It's not about which day you do the upgrade or where you do that upgrade. It's the day(s) you already used on the 4-day ticket. The 4-day ticket cannot be upgraded to a Pixie Dust AP if you use it to enter any park on Saturday or Sunday. You'll need a separate 2-day ticket for the weekend days of your visit if you really want to upgrade the 4-day ticket to a Pixie Dust AP.

Considering your 4-day ticket already cost more than the Pixie Dust AP, and you would need a separate 2-day ticket for the weekend dates you have planned -- I recommend just using the 4-day ticket as-is. If you still have interest in a Pixie Dust pass, buy it separately and activate after this trip.

This is something WDW changed when they finally brought APs back after covid. To upgrade any ticket, it cannot be used on any date(s) that would be blocked out by the new ticket/AP.

 

[DaviVascaino]

Can I use a regular park day ticket and swap for a water park ?

 

[dmunsil]

To upgrade any ticket, it cannot be used on any date(s) that would be blocked out by the new ticket/AP.

I may have misunderstood this policy. Right after it changed, I thought people were reporting that you couldn't upgrade a ticket to a lower tier annual pass if the ticket was valid on a blacked out day for that pass, whether you had used the ticket on one of those days or not. Was that not the case?

 

[lanejudy]

I may have misunderstood this policy. Right after it changed, I thought people were reporting that you couldn't upgrade a ticket to a lower tier annual pass if the ticket was valid on a blacked out day for that pass, whether you had used the ticket on one of those days or not. Was that not the case?

To my knowledge, the only issue is when a ticket has been used on a blocked out day.

 

[lanejudy]

Can I use a regular park day ticket and swap for a water park ?

A 1-day ticket? Maybe but it would not be the best exchange since a 1-day theme park ticket costs more than a Waterpark admission. Usually no refund.
Or 1 day off a multi-day theme park ticket? No, you cannot do that. You can add the Plus option add-on to go to the waterparks; it may cost less than a regular water park admission.

 

[DaviVascaino]

A 1-day ticket? Maybe but it would not be the best exchange since a 1-day theme park ticket costs more than a Waterpark admission. Usually no refund.
Or 1 day off a multi-day theme park ticket? No, you cannot do that. You can add the Plus option add-on to go to the waterparks; it may cost less than a regular water park admission.

One day off a multi day theme park I meant. The plus options can be done at the water park entrance? I am going in February, so I can't commit to water park due to weather

 

[supersuperwendy]

It's not about which day you do the upgrade or where you do that upgrade. It's the day(s) you already used on the 4-day ticket. The 4-day ticket cannot be upgraded to a Pixie Dust AP if you use it to enter any park on Saturday or Sunday. You'll need a separate 2-day ticket for the weekend days of your visit if you really want to upgrade the 4-day ticket to a Pixie Dust AP.

Considering your 4-day ticket already cost more than the Pixie Dust AP, and you would need a separate 2-day ticket for the weekend dates you have planned -- I recommend just using the 4-day ticket as-is. If you still have interest in a Pixie Dust pass, buy it separately and activate after this trip.

This is something WDW changed when they finally brought APs back after covid. To upgrade any ticket, it cannot be used on any date(s) that would be blocked out by the new ticket/AP.

Okay thanks for the insight.

 

[Julia M]

Hello, I have a number of old passes. Four or five years ago, I had most of them transferred on to a heavy plastic ticket. It has a square QR code and a 12 digit code on the bottom that consists of mostly numbers and a few letters (ex: 3040 1962 D056). I have written down what is available on each ticket (some park hoppers, some 1 park and a bunch of "extras")
Are these able to be used "as is" or will they need to be transferred to a new ticket format?
I do not believe they are currently "assigned" to anyone. These were made almost as new tickets, from paper ones (primarily before 2010)
I have one ticket that "escaped" from the folded paper identifying it......is there a number I can call to get info on that ticket?
Our family did 5 or 6 WDW trips from 2001 to 2010. However, in 2010 my oldest started college, so we've only done two very short trips since then, for Twirlmania and then a family wedding. So the tickets are old and I don't want to credit them towards new ones, because they are worth a lot more as admission.
Any input is appreciated.

 

[lanejudy]

Are these able to be used "as is" or will they need to be transferred to a new ticket format?

First - please remove that number before someone steals it!

If the tickets pre-date 2016 and are fully-unused, you can link to MDE and assign to anyone. If they are 2016 or later, you will only be able to use the value as a credit towards new tickets.

 

[Julia M]

First - please remove that number before someone steals it!

If the tickets pre-date 2016 and are fully-unused, you can link to MDE and assign to anyone. If they are 2016 or later, you will only be able to use the value as a credit towards new tickets.

LOL, I just made up a number sequence as an example. No worries.

Unfortunately, they have all been used (except one). Originally, they were purchased prior to 2016 (all of them), but I believe we converted them to the newer Disney ticket format (like a credit card, with a QR code and bar for swiping) in February 2018.
Is the date based on when they were originally purchased, or when they were "set" in the format they are currently in (If that makes sense?).

Thank you for your help.

 

[lanejudy]

they have all been used (except one). …
Is the date based on when they were originally purchased, or when they were "set" in the format they are currently in (If that makes sense?).

ok, I’m going to assume all were purchased with the “no expire option.”

Once you link them to MDE you should be able to see how many entitlements are left. Or try making reservations to see how many each allows you to make.
Then one will need to be assigned to each individual who is going to the parks. For old tickets it doesn’t really make much difference Who originally used the ticket. BUT once someone uses it now, it cannot be re-assigned again. So if there are different entitlements left, and/or some people may go more/less days than others, it is important to figure that out now.

I’m not sure what you are asking about dates. Since already used, the tickets cannot be upgraded in any manner, you can only use them as-is. But if fully unused, the value is based on when purchased - or 2016 if older.

 

[Julia M]

ok, I’m going to assume all were purchased with the “no expire option.”

Once you link them to MDE you should be able to see how many entitlements are left. Or try making reservations to see how many each allows you to make.
Then one will need to be assigned to each individual who is going to the parks. For old tickets it doesn’t really make much difference Who originally used the ticket. BUT once someone uses it now, it cannot be re-assigned again. So if there are different entitlements left, and/or some people may go more/less days than others, it is important to figure that out now.

I’m not sure what you are asking about dates. Since already used, the tickets cannot be upgraded in any manner, you can only use them as-is. But if fully unused, the value is based on when purchased - or 2016 if older.

Perfect, thank you. I misunderstood your previous post....my apologies. When you said "If they are 2016 or later, you will only be able to use the value as a credit towards new tickets.", I interpreted that to mean I could not use the remaining credits (for parks or the waterparks etc) as is and could only use a dollar credit towards new tickets. So that's why the date mattered to me. I appreciate you clarifying that is not true.

And yes, these were all purchased with the "no expiration" feature.

Thanks again.

 

[Lsdolphin]

I should know this but can’t remember...

1. If I renew my AP which expires on 6/24 by phone or online does it automatically activate or do I have to go and have it activated when I arrive in WDW which won’t be until September.

2. Can I use multiple Disney gift cards to pay for AP via phone or online?