Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[quandrea]

This scenario below concerns me. I bought the Canadian discounted tickets. I want to upgrade to APs in October and this person said Disney wouldn't let them upgrade. This person's trip in April 2018 if that is important. Do I need to be concerned?


Just a heads up to anyone looking to upgrade their tickets on the day of arrival. I just spoke to Disney's customer service and they said it wasn't possible to do so. However they did refund me my tickets and are allowing me to rebuy them with more days this time around.

Yesterday at 7:16 PMReport
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[Robo]

This scenario below concerns me. I bought the Canadian discounted tickets. I want to upgrade to APs in October and this person said Disney wouldn't let them upgrade. This person's trip in April 2018 if that is important. Do I need to be concerned?

Just a heads up to anyone looking to upgrade their tickets on the day of arrival. I just spoke to Disney's customer service and they said it wasn't possible to do so. However they did refund me my tickets and are allowing me to rebuy them with more days this time around.

Yesterday at 7:16 PMReport
Like+ QuoteReply

There is a lot of bad info out there.

Please answer the following questions and be very specific.

A. How many tickets did you buy?
B. What kind of tickets do you have?
C. How many "days" are on the tickets?
D. When did you buy them?
E. From whom did you buy them?
F. How much did you pay for them?

 

[quandrea]

There is a lot of bad info out there.

Please answer the following questions and be very specific.

A. How many tickets did you buy?
B. What kind of tickets do you have?
C. How many "days" are on the tickets?
D. When did you buy them?
E. From whom did you buy them?
F. How much did you pay for them?

We spoke about my CAA tickets some time ago. I will pm you and you will see the thread.

 

[quandrea]

Pm sent Robo.

 

[kaismahma]

I have read all 43 pages here and I want to confirm what I have read please. We will arrive on Thursday this week. I purchased the 4 Day 1 park per day special in early March. It is my daughter and myself going. I only want to upgrade my ticket to an AP. (We will be going more this next year but her packages with be booked thru her cheer program.) Here goes:
1. Since I live in MN I only have the options of the platinum or platinum plus AP (Difference what I paid for the pass and the AP I choose is what I would pay.)
2. My fast past reservations are still intact and will not be affected.
3. Will the magic bands I was sent for this trip work with my AP that I upgrade to.
4. Will discounts on food be applied to all who eat at restaurant if I am paying?
5. How do discounts actually work for AP on Merch. and Food? Do we show the card or is it all on the MB?
6. Photopass photos will be available day 1.

Thanks for all the help.

 

[Robo]

I have read all 43 pages here and I want to confirm what I have read please. We will arrive on Thursday this week. I purchased the 4 Day 1 park per day special in early March. It is my daughter and myself going. I only want to upgrade my ticket to an AP. (We will be going more this next year but her packages with be booked thru her cheer program.) Here goes:
1. Since I live in MN I only have the options of the platinum or platinum plus AP (Difference what I paid for the pass and the AP I choose is what I would pay.)
2. My fast past reservations are still intact and will not be affected.
3. Will the magic bands I was sent for this trip work with my AP that I upgrade to.
4. Will discounts on food be applied to all who eat at restaurant if I am paying?
5. How do discounts actually work for AP on Merch. and Food? Do we show the card or is it all on the MB?
6. Photopass photos will be available day 1.

Thanks for all the help.

1. Yes.
2. Yes.
3. Yes.
4. Yes.
5. Show the card.
6. Yes. Even if you wait to upgrade for several days.
(The photos that you have taken will ALL be in your account.
The only difference is in the way that you "pay" for them.)

 

[AngiTN]

1. Yes.
2. Yes.
3. Yes.
4. Yes.
5. Show the card.
6. Yes. Even if you wait to upgrade for several days.
(The photos that you have taken will ALL be in your account.
The only difference is in the way that you "pay" for them.)

To expand even more on #6, any photos taken back a full year will be on our Photopass account. Just so you aren't surprised if you have older trips and their photos show up. It surprised me and made so many photos appear in MDE it's hard to use now. At least that's what happened when we renewed to the AP after they added photopass to it. Though now I wonder, maybe someone knows, is this because we were already AP holders or did that happen with everyone, new or renewing? If that even makes sense.

 

[Accident]

To expand even more on #6, any photos taken back a full year will be on our Photopass account. Just so you aren't surprised if you have older trips and their photos show up. It surprised me and made so many photos appear in MDE it's hard to use now. At least that's what happened when we renewed to the AP after they added photopass to it. Though now I wonder, maybe someone knows, is this because we were already AP holders or did that happen with everyone, new or renewing? If that even makes sense.

It happens to everyone with any photos that are up to 365 days old will reappear.. It really messes up looking at the website as it shows oldest first so you think your photos for that day are missing but the app shows newest first.

 

[SaintsManiac]

I have read all 43 pages here and I want to confirm what I have read please. We will arrive on Thursday this week. I purchased the 4 Day 1 park per day special in early March. It is my daughter and myself going. I only want to upgrade my ticket to an AP. (We will be going more this next year but her packages with be booked thru her cheer program.) Here goes:
1. Since I live in MN I only have the options of the platinum or platinum plus AP (Difference what I paid for the pass and the AP I choose is what I would pay.)
2. My fast past reservations are still intact and will not be affected.
3. Will the magic bands I was sent for this trip work with my AP that I upgrade to.
4. Will discounts on food be applied to all who eat at restaurant if I am paying?
5. How do discounts actually work for AP on Merch. and Food? Do we show the card or is it all on the MB?
6. Photopass photos will be available day 1.

Thanks for all the help.

Would you please come back and tell us how it goes? I'm curious to know how they are handling it now.

 

[kaismahma]

Would you please come back and tell us how it goes? I'm curious to know how they are handling it now.

I sure will.

 

[AngiTN]

It happens to everyone with any photos that are up to 365 days old will reappear.. It really messes up looking at the website as it shows oldest first so you think your photos for that day are missing but the app shows newest first.

May be worth a call to Photopass support. May be worth it for anyone who is getting an AP, and who has a fair number of photos taken in the past yea. Ask them to clear all photos out of their account, provided they have no need to access them again, before they upgrade to an AP. At least I've been told they can clear photos, I haven't gotten around to calling them myself, though I need to

 

[pbb322]

I'm sorry if this has been asked before, I tried searching but could not find it. My mom and sister jointly own a beach house in Pensacola, FL. It is not their primary residence. Mom lives there most of the winter, sister and family most of the summer, but both keep their Louisiana driver's licensees. All the utilities are in mom's name even though sister is on the deed. Sister and family have decided to join us for our WDW trip in Oct. Based on what I read on the website:

1. She will need to get a utility bill changed into her name for the beach house to purchase the FL resident tickets, correct?
2. Does Disney prefer one type of proof of residency over another if you do not have a FL license?
3. Does she need more than one?
4. Will she be able to buy a FL resident ticket for her husband if the utility is just in her name and not his or do they need both names?
5. Thanks for any help!!!!!!!!!

 

[Curiouser&curiouser!]

My husband and received 4 1-Day Park Hopper tickets when the WDW 1/2 marathon was cancelled this past January. I would like to upgrade these for my family of 4 to use on a trip early next year. I understand that this must be done on site. I will be in the area this June, so I could do so at that time.

Will the tickets have to be assigned to someone in MDE at that point? Or will I just get new hard tickets that I can then link myself in the future when I am ready?
Do I have to keep the Park Hopping that is already on them? Or can I change it to non-hopping as long as the cost is greater that the worth of the ticket?
I believe they are adult tickets. However, I would like to make two of them for my children ages 4 and 8. Can this be done (again as long as the cost is greater than the worth of the ticket)?

Edited to add: At some point this year, I will have multiple tickets for myself linked in MDE. Based on what I am reading here, at that point I should stop at Guest Relations before entering a park to tell them what ticket I want to take 'Priority', correct? Can this be done at Concierge at my resort? Or just Guest Relations at the parks/Disney Springs?

Thanks for all the help! I apologize if these questions have been asked before!

 

[mel2014]

I think I know the answer, but just to confirm, there have not yet been any reports here from anyone post 2/12 who has tried to upgrade a pre-2/12 discounted 7-day PH ticket to an 8 or more day or add the "Plus" option, correct?

When we bought the tickets from Parksavers in January, our plan was always to add the 8th day to use on arrival day (in late April), depending on how our red-eye flight went, and add the WPF&M option. Based on the prices in effect at the time, that would have cost about $46 per ticket (two adults, two Disney kids). We built our schedule with two water park visits with this plan in mind. When the new pricing came out, I was initially excited because it looked like it would actually cost less to upgrade to what we wanted, due to the reconfiguration of the WPF&M to the "Hopper Plus", so roughly $26 per ticket. So I'm a little disgruntled and discouraged to come back to this thread and see the reports that price bridging isn't being done anymore. If that's the case, it will now cost us $75 per ticket to add the extra day and the "Hopper Plus." We'll probably suck it up and pay the extra $100+ because there's no real alternative other than completing reconfiguring our trip to drop the water park visits (which our kids are excited about), eliminate the hoppers and switch to 10-day non-hoppers.

I get that they didn't want people buying discount non-expiring tickets to horde, but if they were going to do away with long-standing price bridging policies, they should have offered a grace period to people before implementing the change. And despite what my situation would indicate, I think Disney is going to end up losing money, because I venture to guess that when people find out it will be $60, rather than $10.65+tax, to add an extra day, they'll opt not to go into the parks for a partial day on their arrival or departure day.

 

[Robo]

I think I know the answer, but just to confirm, there have not yet been any reports here from anyone post 2/12 who has tried to upgrade a pre-2/12 discounted 7-day PH ticket to an 8 or more day or add the "Plus" option, correct?

When we bought the tickets from Parksavers in January, our plan was always to add the 8th day to use on arrival day (in late April), depending on how our red-eye flight went, and add the WPF&M option. Based on the prices in effect at the time, that would have cost about $46 per ticket (two adults, two Disney kids). We built our schedule with two water park visits with this plan in mind. When the new pricing came out, I was initially excited because it looked like it would actually cost less to upgrade to what we wanted, due to the reconfiguration of the WPF&M to the "Hopper Plus", so roughly $26 per ticket. So I'm a little disgruntled and discouraged to come back to this thread and see the reports that price bridging isn't being done anymore. If that's the case, it will now cost us $75 per ticket to add the extra day and the "Hopper Plus." We'll probably suck it up and pay the extra $100+ because there's no real alternative other than completing reconfiguring our trip to drop the water park visits (which our kids are excited about), eliminate the hoppers and switch to 10-day non-hoppers.

I get that they didn't want people buying discount non-expiring tickets to horde, but if they were going to do away with long-standing price bridging policies, they should have offered a grace period to people before implementing the change. And despite what my situation would indicate, I think Disney is going to end up losing money, because I venture to guess that when people find out it will be $60, rather than $10.65+tax, to add an extra day, they'll opt not to go into the parks for a partial day on their arrival or departure day.

On the other hand, MAYBE:
Adding "Days" to pre-Feb. 12 tickets looks to be somewhere in the ballpark of $20, per day per ticket.
Adding the Water Parks option ("Hopper Plus") to pre-Feb. 12 HOPPER tickets looks to be about $15, per ticket.

That said, I could be completely wrong.
Ticket upgrading is "the great unknown" right now.

 

[Minnesota!]

There are 43 pages, I have read the first one. I just want to make sure I am reading this correctly.

We are looking at 3 day PH with WPAM. So, I get 3 days (for each of us) to hop to the parks. And then, "and more" for each of us... so, we can ALL go to a water park one day, ESPN the next, and then mini golfing on a day? Disney rarely has something I consider "a good deal", so I am leery We mini golf at least once each trip and it is usually about $70...so to be able to do it 3 times (if we want), and it costs less than that? That's where my Disney-math makes me doubt my reading skillz

Thank you!!!

 

[ustasmom]

I am looking at trying to get Free Dining. I already have AP so I plan to get the minimum 2 day PH. When do I need to do something with these tickets? Do I need to upgrade them to AP Gold for some use in the future? I have complimentary tickets that don't expire until 2030 but I'm not sure if package tickets are guided by different rules.

 

[siskaren]

There are 43 pages, I have read the first one. I just want to make sure I am reading this correctly.

We are looking at 3 day PH with WPAM. So, I get 3 days (for each of us) to hop to the parks. And then, "and more" for each of us... so, we can ALL go to a water park one day, ESPN the next, and then mini golfing on a day? Disney rarely has something I consider "a good deal", so I am leery We mini golf at least once each trip and it is usually about $70...so to be able to do it 3 times (if we want), and it costs less than that? That's where my Disney-math makes me doubt my reading skillz

Thank you!!!

You don't have to do the water park, ESPN and mini golfing on three separate days, or even on different days that you go to the theme parks, but otherwise yes.

 

[Robo]

I am looking at trying to get Free Dining. I already have AP so I plan to get the minimum 2 day PH. When do I need to do something with these tickets? Do I need to upgrade them to AP Gold for some use in the future? I have complimentary tickets that don't expire until 2030 but I'm not sure if package tickets are guided by different rules.

New Package tickets will expire at the end of 2018.

You can use them to help pay for an AP renewal, or they can be upgraded to a new larger tickets or an AP.
(If they are allowed to expire, you will get their current value, if you buy new tickets or APs
after the expiration date.)

 

[ustasmom]

New Package Tickets will expire at the end of 2018.

So will it work to turn those 2 day tickets into AP that will then not activate until we decide to go back, correct?