Just returned from 7 days @ ASMo, r/t transport included with package. Had absolutely no problem with Mears. Waited about 15 minutes from the time we left the Mears counter @ airport to board van to ASMo (used the time to phone family & let them know we arrived safely). For return trip, our flight was scheduled for 5:35, they suggested a 2:00 pick-up @ hotel. I would have chosen 3:00 if it were up to me, but I understand they have schedules to arrange & can't complain about losing an hour. Friend from Orlando told me she spent 1 1/2 hrs. checking in when she recently flew back to Orlando, so the extra time allowed us the freedom of not rushing through the airport. Mears bus (very comfortable) arrived @ ASMo right @ 2:00, picked up ASSp & ASMu fares & off to the airport. Sat right behind driver & listened to his dispatcher during the whole ride. Gotta give dispatcher credit, he was really hustling to get all the customers to their destinations. Was interesting listening.....heard him tell a driver that a customer had called from the airport & mistakenly given a $50 bill as a tip instead of a $10. Driver confirmed & I'm assuming that poor soul will get a check mailed to her, lol). All in all, great service from Mears. Hope this helps someone. 
