lvcourtneyy
DIS Veteran
- Joined
- Nov 24, 2012
- Messages
- 4,550
Thursday, June 13 2019
After such a long and busy arrival day, it would stand to reason that we slept in and had a relaxing second day.
Of course, we did exactly the opposite. We wanted to make rope drop at Magic Kingdom!
We left our room at 7:20 and made our way to Old Port Royale for our 3rd front desk visit.
On our way there, we made a cute new friend.
A Disney bunny!
It was a nice, relaxing walk over. Early in the morning there were very few other people around and it wasn't too hot out yet. Plus, we had some gorgeous views around us.
Looking back at the Jamaica section.
The gondolas were running and testing, but still covered.
We stopped to take a look at the Riviera construction.
The pool, pristine and empty for once.
We headed to the front desk once again, because the night before they had told Mike he needed to bring each Magicband he had with him to be activated individually. We mentioned to the CM that we had been offered 3 FP+ for our troubles last night but that we didn't see them on our account. He called a manager offer because he said that wasn't something he could handle.
This is when things went downhill.
The manager came over and said he wasn't sure why we were offered FPs since that's not something they typically do (which is clearly not true because giving out FPs seems to be Disney's way to solve anything that goes wrong). We were very taken aback by this and Mike basically said we weren't asking for anything except for the technology to work the way it's supposed to, how frustrating it was that we were dealing with this issue since October and were now at the front desk for the 3rd visit in 24 hours. Mike said something along the lines of how he just wanted a solution to be able to get in his room without so much trouble.
The manager's response? If you stay off-property, they don't use Magicbands to get in the room.
I was stunned into silence. I'm not even honestly sure what Mike said to the man after that because I walked away. We've dealt with some less-than-helpful CMs in our time but to have a manager at a Disney resort suggest we stay off-property to resolve our IT issues? I was mad.
I chose to treat my anger with food.
There was a huge line at Centertown Market (the CBR food court) but I saw a mobile order window. I placed our mobile order and our food was ready in about 5 minutes!
It came in take-out boxes instead of on a tray, which would be a convenient perk if you're looking to grab food to take with you.
We both got kid's meals, which we do a lot at QS restaurants because the portions are plenty for us.
I got the Mickey waffles with bacon and a drink for $6.49 and I ordered Mike chocolate-chip pancakes, also with bacon and a drink for the same price.
I guess my anger meant I forgot to take a picture of Mike's food. Picture pancakes with chocolate chips in them
.
Mike found me just after I found a table and said the manager had pretty much walked away right after I did and he was talking to the original CM who was making sure his magicbands were activated correctly.
We ate our breakfast quickly and headed out to the bus stop. We got there at 7:59 and a bus actually came relatively quickly and we got on at 8:08.
While on the bus, I tweeted to @WDWToday about the manager we encountered that morning.
About 8:35, we had arrived at the Magic Kingdom and were greeted by the Grand Floridian in the background!
Seeing the entrance to the Magic Kingdom for the first time in a trip gives me such a happy feeling each time.
Today was no exception! Especially seeing the railroad parked at it, it reminded me of when the Welcome Show took place at the train station (I miss it!)
As we stepped into the park, I was very excited to see the Main Street transportation vehicles out and running. We saw one pulling up and were able to board it!
This was something we hadn't done before and I had been dying to get the chance! It was the perfect start to our MK day and a fun, different way to travel down Main Street for the first time of the trip.
Castle sighting from the vehicle!
Our lovely chariot parked in the hub.
A few more castle shots, and we were off to line up for our chosen land to open for the morning!
Any guesses on where we headed first?
After such a long and busy arrival day, it would stand to reason that we slept in and had a relaxing second day.
Of course, we did exactly the opposite. We wanted to make rope drop at Magic Kingdom!
We left our room at 7:20 and made our way to Old Port Royale for our 3rd front desk visit.
On our way there, we made a cute new friend.
A Disney bunny!
It was a nice, relaxing walk over. Early in the morning there were very few other people around and it wasn't too hot out yet. Plus, we had some gorgeous views around us.
Looking back at the Jamaica section.
The gondolas were running and testing, but still covered.
We stopped to take a look at the Riviera construction.
The pool, pristine and empty for once.
We headed to the front desk once again, because the night before they had told Mike he needed to bring each Magicband he had with him to be activated individually. We mentioned to the CM that we had been offered 3 FP+ for our troubles last night but that we didn't see them on our account. He called a manager offer because he said that wasn't something he could handle.
This is when things went downhill.
The manager came over and said he wasn't sure why we were offered FPs since that's not something they typically do (which is clearly not true because giving out FPs seems to be Disney's way to solve anything that goes wrong). We were very taken aback by this and Mike basically said we weren't asking for anything except for the technology to work the way it's supposed to, how frustrating it was that we were dealing with this issue since October and were now at the front desk for the 3rd visit in 24 hours. Mike said something along the lines of how he just wanted a solution to be able to get in his room without so much trouble.
The manager's response? If you stay off-property, they don't use Magicbands to get in the room.
I was stunned into silence. I'm not even honestly sure what Mike said to the man after that because I walked away. We've dealt with some less-than-helpful CMs in our time but to have a manager at a Disney resort suggest we stay off-property to resolve our IT issues? I was mad.
I chose to treat my anger with food.
There was a huge line at Centertown Market (the CBR food court) but I saw a mobile order window. I placed our mobile order and our food was ready in about 5 minutes!
It came in take-out boxes instead of on a tray, which would be a convenient perk if you're looking to grab food to take with you.
We both got kid's meals, which we do a lot at QS restaurants because the portions are plenty for us.
I got the Mickey waffles with bacon and a drink for $6.49 and I ordered Mike chocolate-chip pancakes, also with bacon and a drink for the same price.
I guess my anger meant I forgot to take a picture of Mike's food. Picture pancakes with chocolate chips in them
.Mike found me just after I found a table and said the manager had pretty much walked away right after I did and he was talking to the original CM who was making sure his magicbands were activated correctly.
We ate our breakfast quickly and headed out to the bus stop. We got there at 7:59 and a bus actually came relatively quickly and we got on at 8:08.
While on the bus, I tweeted to @WDWToday about the manager we encountered that morning.
About 8:35, we had arrived at the Magic Kingdom and were greeted by the Grand Floridian in the background!
Seeing the entrance to the Magic Kingdom for the first time in a trip gives me such a happy feeling each time.
Today was no exception! Especially seeing the railroad parked at it, it reminded me of when the Welcome Show took place at the train station (I miss it!)
As we stepped into the park, I was very excited to see the Main Street transportation vehicles out and running. We saw one pulling up and were able to board it!
This was something we hadn't done before and I had been dying to get the chance! It was the perfect start to our MK day and a fun, different way to travel down Main Street for the first time of the trip.
Castle sighting from the vehicle!
Our lovely chariot parked in the hub.
A few more castle shots, and we were off to line up for our chosen land to open for the morning!
Any guesses on where we headed first?
