I feel bad for them too, but what ever happened to the axiom, let the buyer beware? I couldn't fathom handing over many thousands of dollars that represent my entire savings to a small company in another country with such scant information. You are correct, it's very sad.
I thought the same LM, but the one couple seemed a bit unsophisticated perhaps? It had the feel of desperation for them....like they were running away from life to a certain degree. Sort of...."we're shooting the works to see the world"....whatever happens next, we'll deal with it then.