thought on the MS waitlist question...

jfulcer

DIS Old Timer
Joined
Jun 1, 2000
Messages
5,637
Ok, so I've been thinking about the waitlist thread about people that have been able to call and get a room when MS wasn't calling them about their waitlist. They sometimes get the story "we were just about to call you"...

So here's the thought - imagine there are 50 MS operators. My guess is they have like 5 of those set aside to deal with calling and dealing with waitlists that come up when other members cancel/change their ressies.

This would explain why you can get a room when you call in - one of those 5 operators hasn't gotten a chance to lookup and call a member on the waitlist for that room that just came open. Given a little more time, a member on the waitlist would have been called on that room, but you got it first.

I have too much time on my hands to think up these things.
 



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