Limes96
DIS Veteran
- Joined
- Jan 25, 2014
- Messages
- 2,493
So my ncraves have been gone on all my home devices for both mine and my DH's accounts for WEEKS. I can access them just fine at work. My watch videos, same deal except I haven't been able to get them to run at home for months. I sent a ticket in about it and asked if my IP address was blocked for some reason and the reply I got was basically Yup, we block IP addresses and we aren't going to do anything about it at all (blamed it on 3rd party blocking addresses but I don't buy that). So I hope you guys all get your ncraves and watch videos back but I wouldn't count on it. I also would have no idea why they would block my watch videos. I very rarely used them unless it was just a rough SB day and I needed the points.
I'd be curious to know how they determine whose IP addresses to block. My personal SB goal per day is 150-200 sbs. I'm not one of these people who makes 500+ sbs a day. Why block me? I haven't used it inappropriately either.
I get an error message just trying to log in from my home wifi. But if I use data on my phone, use a hotspot from my husbands phone, or go somewhere else for wifi I have no problems. Once I'm logged in I can use my home wifi, but this pretty much rules out my ability to use incognito for swagging. Better than being completely banned I guess, but just wish they'd be more up front about the whole thing. I sent in a ticket almost 2 weeks ago but haven't heard back. Not sure I'll even try to follow up.