Those Poor CM's

samples78

Mouseketeer
Joined
Nov 16, 2007
Messages
77
I just got one of the elusive 40% off codes the other day and was excited to try and plan an all girls trip to the GF in September. We are wanting to stay in a standard concierge room. Good thing our dates are flexible!

My oldest daughter will be in third grade next year so I am trying to minimize the days she would have to miss - this meant going over a weekend. We wanted to stay 4 nights so this meant either a Wed-Sun, Thurs-Mon or Fri-Tues stay.

I sat on the phone for over half an hour on 2 occasions trying to find a combination of days where the discount would apply all four days.
After trying all Fri-Tues combinations for available dates in Sept and Oct (around 6-7 different weekends) I sheepishly asked the CM if she minded checking more dates. She was very nice and said that was fine - I guess she gets a lot of this.

Finally, after working backwards through October and September, I was able to get Sept 3-7 with the discount:goodvibes

I do not understand why Disney can not come up with a system that can show what dates are available at what rates so that the CM's don't have to spend hours trying different combinations of dates to get the best price. It would certainly save the CM's making the reservations and guests a lot of time.:confused3 I have been to many hotel websites that will pop up what dates are available on a little month by month calendar. I would think a similar system would be helpful for Disney.

Anyway, just glad they had what I was looking for - just wish it hadn't taken over an hour to work out.
 
I totally agree andhave run into the same problem trying to find availability for the Fl Res discount. I always feel guilt asking them to keep checking dates for me. Disney has a long way to go to catch their reservation bookings up with the times...starting with their antiquated website.
 
I agree 100%. I'd love to go online and choose "Beach Club 4 nights dates flexible" and have the system show me a color-coded calendar for availability and rates.
 
I agree also now if the goverment can do away with paying federal income taxes each year it would be grand ! I beginning to dread the end of the year to get all the stuff together & April 15th.:lmao: Of course that was off subject but I think Disney should be able to do that at least online & by phone. Marriott does it at least for St Thomas in the USVI
 

I agree 100%. I'd love to go online and choose "Beach Club 4 nights dates flexible" and have the system show me a color-coded calendar for availability and rates.

That would be ideal. Their website is not the most user friendly I've ever seen. Don't even try to get someone answer any questions through their website. The people in that department know nothing.
 














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