Those infamous online ADRs

LovingDisney2012

All you need is faith, trust, and pixie dust!
Joined
Feb 29, 2012
Messages
463
Well, I am now the proud owner of multiple DW ADRs :woohoo: I got up bright and early (completely not a morning person) to get my ducks in a row before 6:00am. :surfweb: Promptly at 6, I log into my account and where it used to say make dining reservations March 19, 2012, it now says make dining reservations now!!!!!!!!!!!!!!! I am PUMPED, that must mean the system recognizes my confirmation. So, I click on make a reservation, I made my first ADR for my arrival day. At this point, I think I've got this! So, I go for day two.......sorry we do not recognize your confirmation number......what???? :confused3 Tried again, same thing. :eek: So, I wait, and wait, and wait until 7:00am. I am already thinking in my mind about the 2 hour calls I have read about on here when trying to book an entire vacations worth of ADRs by phone. When I was connected, I got a great CM. She was very helpful! I am thrilled to say that my call from the time I hit send until the survey at the end of my call was complete was only 22 minutes. I got all the restaurants I wanted (had to switch two around to different nights) and all times were within 15 minutes of what I requested. So, what started off as a bad experience was not too bad at all!!!!! :cheer2:
 
Same here. I think I spent more time on hold than with the CM. I still need to make a few more, but got everything I wanted that I asked her for within pretty close times.
 
Congrats on getting your ADRs! :cool1:

I had the same trouble this morning. I got my arrival day dinner in and couldn't do anything more, so I had to wait until 7 to call. I was on hold for about 30 minutes and finally got done at about 8:05. It took a while, but I got everything that I wanted within a few minutes of my hoped for times! I'm so happy to have my reservations! :teeth:

Did anyone else let out a big "pffffft!" when the recording said that for your convenience you could book dining reservations online? :stitch2:
 
Congrats on getting your ADRs! :cool1:

I had the same trouble this morning. I got my arrival day dinner in and couldn't do anything more, so I had to wait until 7 to call. I was on hold for about 30 minutes and finally got done at about 8:05. It took a while, but I got everything that I wanted within a few minutes of my hoped for times! I'm so happy to have my reservations! :teeth:

Did anyone else let out a big "pffffft!" when the recording said that for your convenience you could book dining reservations online? :stitch2:

I did too, it should add if your ADR is for up to 180 day it is convenient, the +10, not so much.
 

Well at least we know we aren't alone. Same thing happened to me a few weeks ago!
 











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