They turned down a sale....

[Schmeck]

We were at WDW 5/1-5/7 last week, and we spent the whole week looking for the perfect shirt for DS2... We FINALLY found one at the Test Track gift shop at Epcot... On the mannequin. He would need a youth XS and the only one in the shop was on the freaking mannequin, and they refused to undress it to sell us the shirt! We were ALL upset. Even management told us they were not permitted. It was our last day in the parks when we found it, so we couldn't check back. It was only available in this ONE store and DS is still telling me to go back and buy him the Mickey car shirt.

I understand their refusing to break the magic, but we refused to buy anything in there. Sadly, i cannot find this shirt ANYWHERE online. Makes me very sad.

The title of your thread is misleading. They did not turn down a sale - they couldn't sell you something that was not for sale and/or did not have what you wanted. It had nothing to do with 'breaking the magic', just that they didn't have something.

When I worked in retail, the mannequin clothing was very rarely fit for resale. Most of the time we used bench adhesive on the mann to help the presentation of the merchandise. That rendered the clothing unsaleable, unless someone wanted a shirt with gooey sticky stuff all over the inside, with a nice coating of lint as well.

 

[disnut8]

Very interesting to read the responses by people who are or were in the retail business about why clothes on a mannequin can't be sold. I never knew that but it all does make sense.

Hopefully the OP will get a resolution and the two year old will have a happy life with his shirt.

 

[ilovemk76]

We were at WDW 5/1-5/7 last week, and we spent the whole week looking for the perfect shirt for DS2... We FINALLY found one at the Test Track gift shop at Epcot... On the mannequin. He would need a youth XS and the only one in the shop was on the freaking mannequin, and they refused to undress it to sell us the shirt! We were ALL upset. Even management told us they were not permitted. It was our last day in the parks when we found it, so we couldn't check back. It was only available in this ONE store and DS is still telling me to go back and buy him the Mickey car shirt.

I understand their refusing to break the magic, but we refused to buy anything in there. Sadly, i cannot find this shirt ANYWHERE online. Makes me very sad.

If you tell them what the shirt looks like and where it is located, they can get you one. Explain it was only available on the display and this was our last day.

Next time, photograph the sale tag. This will make it easy to order.

 

[kaytieeldr]

Maybe had it been a regular mannequin instead of a freaking mannequin, they would have sold it to you.

Score another one for Dan

 

[Guyton dis lover]

We were at WDW 5/1-5/7 last week, and we spent the whole week looking for the perfect shirt for DS2... We FINALLY found one at the Test Track gift shop at Epcot... On the mannequin. He would need a youth XS and the only one in the shop was on the freaking mannequin, and they refused to undress it to sell us the shirt! We were ALL upset. Even management told us they were not permitted. It was our last day in the parks when we found it, so we couldn't check back. It was only available in this ONE store and DS is still telling me to go back and buy him the Mickey car shirt.

I understand their refusing to break the magic, but we refused to buy anything in there. Sadly, i cannot find this shirt ANYWHERE online. Makes me very sad.

Just a tip next time you go, go to Walmart . They have so much WDW stuff on the rack. I don't think you can get it online. Its only in the local Walmarts.