VailaTigger
DIS Veteran
- Joined
- Apr 29, 2009
- Messages
- 635
Masters Inn - Kissimmee September 2003
Booked this as part of a DIY holiday so that we could return to Orlando but not spend as much money as we had the first time. Would NEVER stay there again.
The reception absolutely reeked of cigarette smoke, and the staff member was far from friendly. We found our room, and couldn't speak to each other above the noise of the air con, and the room was filthy. We complained and were allocated another room, which had quieter air con, but was equally as filthy. We were too tired and it was too late at night to do anything more about it, so after lots of tears (from me) we slept there one night.
Attempted to get the "free continental breakfast" the next morning, which involved a rather old, dirty coffee machine, and two trays of danish pastries which disappeared in about 30 seconds flat, set out in one of the rooms which had been stripped of the beds and carpet etc.
Checked out, and went to the tourist information place, who very kindly helped us find another hotel, where we asked to see the room before saying we'd stay! Turned out to be a really lovely hotel, just one street over from International Drive, with more people there for convention rather than vacation, but we liked it. Holiday Inn Hotel and Suites on Universal Blvd.
Spent a couple of months complaining to the online TA we booked with when we came back, and they eventually refunded us the hotel money. Didn't even half cover what we spent on the Holiday Inn, but I didn't care, our room there was lovely, and CLEAN.
Have only stayed on-site at WDW apart from that, and it's one of the reasons I won't stay anywhere else!
Booked this as part of a DIY holiday so that we could return to Orlando but not spend as much money as we had the first time. Would NEVER stay there again.
The reception absolutely reeked of cigarette smoke, and the staff member was far from friendly. We found our room, and couldn't speak to each other above the noise of the air con, and the room was filthy. We complained and were allocated another room, which had quieter air con, but was equally as filthy. We were too tired and it was too late at night to do anything more about it, so after lots of tears (from me) we slept there one night.
Attempted to get the "free continental breakfast" the next morning, which involved a rather old, dirty coffee machine, and two trays of danish pastries which disappeared in about 30 seconds flat, set out in one of the rooms which had been stripped of the beds and carpet etc.
Checked out, and went to the tourist information place, who very kindly helped us find another hotel, where we asked to see the room before saying we'd stay! Turned out to be a really lovely hotel, just one street over from International Drive, with more people there for convention rather than vacation, but we liked it. Holiday Inn Hotel and Suites on Universal Blvd.
Spent a couple of months complaining to the online TA we booked with when we came back, and they eventually refunded us the hotel money. Didn't even half cover what we spent on the Holiday Inn, but I didn't care, our room there was lovely, and CLEAN.
Have only stayed on-site at WDW apart from that, and it's one of the reasons I won't stay anywhere else!