The What's On Your Mind Thread and the Countdown to Opening Day

The Day The Music Died
Retail | Santa Maria, CA, USA
(I am checking out a customer buying an MP3 player.)

Customer: “Does this come charged?”

Me: “I don’t think so, why?”

Customer: “Well, I want to listen to it on the way home.”

Me: “But there’s nothing on it.”

Customer: “There’s not? Where’s all the music then?”
 
IQ Phone Home
Call Center | Toronto, ON, Canada
Me: “Hello, you’ve reached [phone support]. What appears to be the problem?”

Caller: “Yes, I’m calling because I have been unable to make phone calls from my home phone.”

Me: “Ma’am, what phone are you calling from right now?”

Caller: “My home phone, why?” *pause* “Wait, you’ve fixed it! Thank you!” *hangs up*
 
Zombies Need Healthcare Too
Doctor | South Bend, IN, USA
(I am on the phone.)

Me: “Dermatology, how may I help you?”

Patient: “Hi, I just had an autopsy done. I’d like to know my results.”
 

Tech Support | California, USA
Caller: “When is my DSL install going to be done?”

Me: “In two days, sir.”

Caller: “My wife and children just died in a car accident yesterday. I need the internet sooner than that.”

Me: “I’m very sorry to hear that. I will provide you a complimentary dialup account until your DSL is installed.”

Caller: “But dialup is too slow…cancel my order!”

Me: “Sir, if I cancel your order and you wish to schedule service again later, there is a three week wait.”

Caller: “I don’t care! Do it!”

(The next day, the same customer calls back.)

Caller: “Hi, I need to know when my DSL is being installed.”

Me: “Sir, you canceled your order yesterday. Would you like me to reschedule it?”

Caller: “Yes, but I’m not waiting weeks for it, my wife is divorcing me and my kids need it for school.”

Me: “I’m glad to hear that your wife and children have recovered from the fatal car accident.”

Caller: *silence* “So…can I still get the dialup until my DSL is installed?”

Me: “Absolutely!”


...
 
Pizza Place | Wyoming, USA
Me: “Thanks for calling [Pizza Place]. Is this for carry out or delivery?”

Caller: “Yeah, uh, I need to order a small pizza for carry out.”

Me: “Sure, what would you like on it?”

Caller: “No cheese, ’cause I don’t like cheese.”

Me: “No problem.”

Caller: “And no sauce, I hate sauce.”

Me: “Okay. What toppings would you like?”

Caller: “Oh, just plain.”

Me: “Plain?”

Caller: “Yeah, no toppings.”

Me: “So, you want a small pizza with NO cheese, NO sauce, and NO toppings?”

Caller: “Yeah. Do you, like, have a special name for that?”

Me: “Bread.”
 
Fast Food | Miami, FL, USA
Me: “How may I help you?”

Customer: “Cheeseburger and a small coke.”

Me: “Alright, your total is $2.99.”

Customer: “What?”

Me: “Your total is $2.99, sir.”

Customer: “No, it’s not. It’s free!”

Me: “Excuse me?”

Customer: “I won some of your scratch off things and got a free cheeseburger and small coke!”

Me: “Oh, I’m sorry, you should have said that sooner. Well, give me the coupons then.”

Customer: “I had to bring them?”
 
/
Restaurant | Denver, CO, USA
Customer: “Is the chicken caesar sandwich vegetarian?”

Me: “No, ma’am. It has chicken in it. But we can substitute tofu if you’d like.”

Customer: “I don’t want tofu. Don’t you have any vegetarian meat?”

Me: “Vegetarian means no meat, ma’am. Would you like a non-vegetarian option?”

Customer: “No, I’m a vegetarian. Your menu says you have vegetarian options.”

Me: “We do have vegetarian options. Anything can be made without meat.”

Customer: “Why don’t you have any vegetarian meat?”

Me: “Are you sure you’re a vegetarian, ma’am?”
 
Sandwich Shop | Rhode Island, USA
(The phone rings at around 6-ish.)

Me: “Hello, this is D-…”

(I hear loud crying in the background.)

Man: “Hello, Disney World? I’m just calling to say that if my children don’t finish their vegetables in the next five minutes, we won’t be visiting you this year.”

Me: “I…er…what?”

Man: *whispering* “Thank you.” *click*
 
Movie Theater | Philadelphia, PA, USA
Customer: “I’d like two tickets for [movie], please.”

Coworker: “That movie is rated R. Can I see your ID?”

Customer: *shows an ID that states she is 18*

Coworker: “You need to be 21 in order to purchase an R-rated ticket for someone else.”

Customer: “But it’s for my son!”

Coworker: “How old is your son?”

Customer: “16…”

Coworker: “So you’re 18… and you have a 16 year old son?”

Customer: “That’s right!”

Coworker: “Let me get my manager…”

Manager: “Ma’am, you need to be 21 to purchase a ticket for a minor.”

Customer: “But he’s my son!”

Manager: “You’re telling me you gave birth when you were two years old?”

Customer: “YES! It happens, I promise you!”
 
Me: “Your total is $**.**.”

(The customer hands me card, I run it and hand it back to her.)

Customer: “Oh, no! That’s my debit card! I don’t have any money in my account. It’s going to be declined.”

Me: “Well, your purchase went through.”

Customer: “Oh, well, if it went through, that means I have enough money in my account.”

Me: “Well, not necessarily. My brother got himself into a lot of debt by using his cards after he’d reached his limit.”

Customer: “You mean I could still use this card even if there’s no money in the account?”

Me: “It’s possible, but I’m not familiar with your bank system.”

Customer: *to friend* “Do you want to go to the nail salon?”
 
Government | Maine, USA
(We are responsible for the placement of traffic signs. I get this call from a resident where we just placed a deer Crossing sign.)

Me: “Hello, [government office]. How may I help you?”

Resident: “Yes, you just placed a Deer Crossing sign down the street from my house.”

Me: “That’s right.”

Resident: “Well, I am not happy with its location. Don’t get me wrong, a lot of deer cross the roads in my neighborhood.”

Me: “What is your concern about its location?”

Resident: “I’d like you to move it down the road a few yards. It would be a lot more convenient if the deer knew to cross there. Can you do that before they get used to it where it is?”
 
Music Store | Bellevue, WA, USA
(I approach a teenage girl who seems to be looking for something.)

Customer: “Do you have the Evanescence CD?”

Me: “That would be over here. It looks like the only one we have left right now is a Australian import version, if that is okay with you?”

Customer: “What does that mean? Is she singing in Australian or something?”
 
Music Store | Burton on Trent, UK
(There were a series of compilation albums on release called “Air Guitar Hero”, which had a very tongue-in-cheek advertisement. I had just sold a copy to a customer who returned to the store 10 minutes later.)

Me: “Are you OK there?”

Customer: “Well, I didn’t get my free air guitar with this CD.”

Me: “Excuse me? I’m not sure what you mean.”

Customer: “This CD, it’s supposed to come with a free air guitar.”

Me: “…”

Customer: “On the advertisement, the one on TV. It says comes with free air guitar!”

Me: “Um, that’s a joke they made on the advertisement.”

Customer: “But it says on the advertisement I get a free air guitar with this album!”
 
Laptops in Math Class :'D


Sorry if I don't come on much this week,my mom is giving me time limits because she's sick and cranky -_-
 
onehundredwords's top albums (overall)
1. My Chemical Romance - Danger Days: The True Lives of the Fabulous Killjoys (853)
2. Lights - The Listening (498)
3. The Used - The Used (418)
4. The Narrative - The Narrative (372)
5. He Is We - OLD DEMOS (361)
6. Armor for Sleep - What To Do When You Are Dead (342)
7. The Used - In Love and Death (341)
8. AFI - Very Proud of Ya (328)
9. Lights - LIGHTS. ACOUSTIC (320)
10. The Used - Artwork (313)


Top albums last time I updated my Last.fm profile...not sure when that was since I almost always delete things from my Recent Activity.
 
onehundredwords's top albums (overall)
1. My Chemical Romance - Danger Days: The True Lives of the Fabulous Killjoys (898)
2. Lights - The Listening (499)
3. The Used - The Used (446)
4. My Chemical Romance - The Black Parade (407)
5. He Is We - OLD DEMOS (401)
6. The Narrative - The Narrative (376)
7. AFI - DECEMBERUNDERGROUND (370)
8. AFI - Very Proud of Ya (358)
9. The Used - In Love and Death (358)
10. Armor for Sleep - What To Do When You Are Dead (342)


Some barely changed, lol...
 

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