Ooh - I'm so excited I'm doing my happy dance.

We decided to do a last minute trip and I couldn't find the exact dates we wanted on ebay, so I emailed vacation strategies earlier this afternoon and checked with them, because we had used them for our last bc stay. They called back almost immediately and said they didn't have the dates available, and apologized and sent an email for a free future night. Couldn't believe the great customer service, they didn't need to offer that at all - since I was asking for a stay starting 2 weeks from now. So, I figured it wasn't going to happen but around 4:00 on a Saturday, no less, I tried Ken at vacation upgrades - sent an email. He called back 20 minutes later - and had the exact dates we wanted! Can't believe it. I would highly recommend using these places to book your stays - such great customer service. Woo hoo, now I'm off to go plan a last minute vacation - so much to do!