Tammy is right the closing company does send the contract to be estoppelized or what ever the term is. However when I talked to the nice lady at TTS yesterday she told me that the Title company is the one who is contracted with Disney to do the estoppelation, my term not theirs. What I'm not sure about is if the Title company thingy is actually the same as the closing company. She also told me that depending on how busy the Title company is, it is an indication of generally how fast the estoppel will come back. She told me that the person I was speaking about who passed ROFR after me but got through estoppel before me (minniekissedme) was probably using a different company that maybe isn't as busy right now so things moved quicker. So I don't know if Disney has a set number of people assigned to different Title companies or what she meant by that. It's all smoke and mirrors designed to distract and confuse you, a lot like the "It's a Small World" ride, on the surface its just a kiddie ride but once your on it a long scary nightmare of insane children!
Since this is my area, I thought you might like some clarity...with some of my own assumptions to muddy the waters a bit more.
First...once you sign to purchase, you really are down with the resale agent. They are still a point of contact but their work is mostly done. They like you are now waiting to get their goods...$$$.
Second...Generally speaking, the Settlement Company now does the rest. They are the ones that order all the necessary docs (title search, estop..) to move the process thru to completion. They are working with both buyer and seller, Disney, resale agent, to make that happen. Most often times the title work is out of their world...that's where they make their $$$.
Third...assuming that this is not all they deal with on a daily basis, I imagine that closing dates are established and they work those as a "queue" if you will. What goes in goes out in order of closing. They, like you, are at the mercy of everyone involved to play nice. If everyone plays nice, things get done. I will also assume that these are significantly easier than title work on "regular real estate" which is most certainly the bulk of their business.
Fourth...assume that Disney has just a few other things to work on in their world, too!
I'm not sure if different settlement companies get different results or not or if Disney has people assigned to different companies...I would think not. It's kind of like this story....Do you know that the blue whale is the largest mammal on earth...and do you know that the blue whale has a throat that's only about the size of a softball...and do you know why? Because that's the way it is.
If that helps...yippee...if I talked too much, someone delete it all!!!!!!!!!