KonaKaiTom
DIS Veteran
- Joined
- Aug 16, 2012
- Messages
- 1,845
I should have posted this months ago right after our trip -- but I wasn't aware of this BB until this week.
Back in January I took my two nieces to POR for a long weekend (MLK) and we booked 4 days/3 nights. We had a nice early flight from CT (6am) and were in the Magic Kingdom by 11:30am.
After a great day and wonderful night we went to bed. Around 3 am my 12 year old niece woke me up to tell me she didn't feel good. Poor kid got a nasty stomach bug and ended up heaving all night long and most of the next day.
Well, Disney was amazing throwout the experience -- when I went down to the gift shop in POR to see if I could get her something like pepto to calm her stomach, the CM started asking who was sick and what was wrong, she said to wait and came back 2 minutes later with some bottles of room temperature ginger ale as she thought it might help. My sister is an RN and when I called her to inform her of the problems she suggested keeping fluids through her and let it run its course and to give her bland soft food if she felt up to it. Plain white rice, clear broth, that kind of thing.
So, I went down to the front desk and found the concierge and asked if there was a nearby grocery store where I could get these things. She picked up the phone, and started telling, not asking, what I needed. She then walked me to the food court and introduced me to the food and beverage manager who, since all of their stuff was spicey cajun, had called his counterparts and was having plain boiled rice and two kinds of clear broth sent over -- beef and chicken. They took my number so they could call me when it came over but instead, they delivered it right to the room and told me they had more stored for us in the food court and to just buzz them and heat it up when she wanted it.
I told them to please charge it all to the room and the response was "sir, your little girl is sick and Disney would never charge her for something like this."
That is one of the many reasons why I will ALWAYS stay on property.
Tom
Back in January I took my two nieces to POR for a long weekend (MLK) and we booked 4 days/3 nights. We had a nice early flight from CT (6am) and were in the Magic Kingdom by 11:30am.
After a great day and wonderful night we went to bed. Around 3 am my 12 year old niece woke me up to tell me she didn't feel good. Poor kid got a nasty stomach bug and ended up heaving all night long and most of the next day.
Well, Disney was amazing throwout the experience -- when I went down to the gift shop in POR to see if I could get her something like pepto to calm her stomach, the CM started asking who was sick and what was wrong, she said to wait and came back 2 minutes later with some bottles of room temperature ginger ale as she thought it might help. My sister is an RN and when I called her to inform her of the problems she suggested keeping fluids through her and let it run its course and to give her bland soft food if she felt up to it. Plain white rice, clear broth, that kind of thing.
So, I went down to the front desk and found the concierge and asked if there was a nearby grocery store where I could get these things. She picked up the phone, and started telling, not asking, what I needed. She then walked me to the food court and introduced me to the food and beverage manager who, since all of their stuff was spicey cajun, had called his counterparts and was having plain boiled rice and two kinds of clear broth sent over -- beef and chicken. They took my number so they could call me when it came over but instead, they delivered it right to the room and told me they had more stored for us in the food court and to just buzz them and heat it up when she wanted it.
I told them to please charge it all to the room and the response was "sir, your little girl is sick and Disney would never charge her for something like this."
That is one of the many reasons why I will ALWAYS stay on property.
Tom
Gotta love Disney. 
