Interesting. Was it the room, specifically, you all preferred? Style and decor? Or maybe the resort overall?
I have not stayed at the Riviera yet and I know you were asking the other person, but the reason we switched is because of convenience. We love Jambo house when everything is open. We stayed there in March and the lack of a QS restaurant, no gift shop to browse daily, and no smells of Boma were quite noticeable.
When the Tower studio popped up for exactly my days, I knew I wanted to switch because the resort is fully open and the convenience of the skyliner. Will I return to my home resort-of course!
I think it was the sadness of Jambo (nothing open, see ^^^), the somewhat run-down room, the difficulties with transportation, and some other issues with service at AKV-J that made it a less than optimal stay.
Of course a Riviera studio is a lot smaller than even the smallest 1br, but the decor was more to our taste, the furnishings were newer, the layout of the space made the most of what they had. The murphy bed is way more comfortable than the sofa bed, and is much easier to set up. The bathroom in the studio had 2 showers, the bathroom at AKV of course had 1.
We had a lot of issues with the room at AKV - between knocking, noisy pipes (it sounded like loud drilling next door, except that it seemed to only happen in the mornings just after we used the sink; HVAC that was either full blast heat or icy cold and nothing in between; soap dispensers in the bath that were falling apart; a phone that didn't always allow one to dial in/out ... (not an issue except we were waiting for bags to be delivered, and "we couldn't call you" was used as an excuse at least once) ...
and finally, both times waiting for buses from MK to AKV, the stops near us had at least 1 and as many as 3 buses come to each stop in the time it took for 1 bus to come for AKV. We felt like the invisible, overlooked guests. So I could see returning to AKV after more of Jambo is open (I like the decor and space of Jambo, but without the restaurants and other people around, it felt like the Overlook Hotel) for maybe a resort-only stay in a savanna room to enjoy the pools and savanna. I doubt I'll book a value room again, even though it was really cheap.