Son of a biscuit. Dining window opened for the first of my stays. I couldn't figure out why I was spending an HOUR clicking and clicking with little luck. I did get 3 out of the desired 5 (not all at ideal times but I got 'em) but the 2 most important (BOG and HDDR) I couldn't seem to get to go through. Fine, I'll be flexible! I tried to change to some of our other restaurants as mentally I switched around some days and restaurants. Couldn't get those either. Slowly watching times I want disappear. Yelling at the picture of Lady and the Tramp apologizing for the "paws" did nothing (surprising, I know). Fine, I'll call AND work on the computer. Gal I got told me her system (and most of the other agents') was totally down and she couldn't do a thing and had no idea when it would be back up. I felt bad for her because I could tell she was also frustrated. Politely did not yell at her and instead made sympathetic noises and sighs (extremely proud of my adulting at that moment). Hang up. Click some more on the computer. More times disappearing. Feel cortisol coursing through my body shortening my life span as I envision us having to trudge to the nearest McDonald's as our last alternative.
Overly stressed?
Yes, yes, I was.
Overly dramatic?
Perhaps but I don't like to judge. ::: sniff :::
And then I called again. Much shorter wait time before an agent picks up. Decided to go for the most desired reservation -- HDDR, 6:15, Cat 1 which showed as unavailable online. Why, yes, Amber assured me, not a problem -- what else?

BOG lunch? No problem either, for the time I wanted as well.

What the heck -- Tusker House, is there an earlier time available? Of course, would this do? Yes, yes, it would.
So yes, it was 1 hr and 40 minutes beginning to end of spastic clicking of the mouse and calling but the important thing is I ended up with the reservations we wanted around the times we wanted.

Hoping for the same or similar luck this weekend for the next reservation opening!
Important lessons learned:
* get ready to call at the 7 am mark (5 am my time but I digress) because while you might not be able to secure the reservation online, phone can sometimes come through.
* have a dining backup plan where you can switch things around so if there is a restaurant you really want, you can switch days and times around to get it. Honestly, I hadn't done that and it took me a minute to think of what I could move when and where. Next time I call in, I'll have a backup plan so I can move park days and restaurants with less of an issue.
* panicking is reserved for suckers who don't know to call as well. And for when after the call yields no results. Then panicking and mass hysteria are appropriate.