The New,New Hotel Thread-Yes, We're STILL Waiting

[dogodisney]

That would be more than cruel.....I could never ever again....

BTW, for all the winners...you forgot to read the small print "Janice will be on your vacation with you....those were the conditions.."

Oh, HAYELL NO. She's not coming with me!

She can teach you how to strip tease!

 

[hlane]

This makes me SO angry. Same as what happened to me and they haven't responded to my concern/complaint about this.

I read further, here was their response to him (he sent the video to them as well)

Dear Patrick,



I left you a voicemail a short while ago and wanted to follow up with an email. As I was preparing to call you regarding your original email and video, I discovered that you actually were successful in making a booking this morning. I congratulate you on booking your free hotel room! You should have a confirmation, reflecting that we did not charge your credit card and shows a $0.00 price. If you did not print this out – you may do so at any time by accessing your account on Lastminutetravel.com.



As a follow up to your email sent yesterday morning, your email and video were reviewed, and it is clear through your video that a problem was encountered. Our IT team is also aware of the situation so that they can ensure that nothing similar to this occurs during any of today’s sale sessions. We were prepared to honor your original booking attempt as evidenced by your screen capture.



Please accept our apologies and we certainly hope your hotel stay in Cancun is a very good one.



Sincerely,

Phillip J. Lee

Director of Flights & Consumer Services .

 

[MUFFYCAT]

Yes, Joanne-de-resort-snob

It's not me, it's my kids.

 

[Yardbird]

Nope, still have Cancun from $86

Personally, I'm sick to death of Cancun for $86.

 

[Yardbird]

It's not me, it's my kids.

 

[CinRell]

I read further, here was their response to him (he sent the video to them as well)

I guess since I didn't videotape it I'm SOL.

 

[FLAngie]

I read further, here was their response to him (he sent the video to them as well)

Right. At least they lied enough to give him his room. I hope he got something good.

 

[dogodisney]

I think LMT needs to rerun this campaign.

 

[threeboysmom]

This makes me SO angry. Same as what happened to me and they haven't responded to my concern/complaint about this.

Same exact thing happened to me too, CinRell. I had well over 2 minutes left remaining on the clock when I received that pop-up that said the "promotion had ended." Really discouraging, but even worse is the fact that LMT has totally disregarded my email about it. Never heard a response back from them.

 

[EyeoresPal]

I guess since I didn't videotape it I'm SOL.

The TOS never stated we'd need to provide "proof" that our booking went through...I, too am still waiting for a response from LMT tech service. I didn't film it, so there's probably nothing they can do.

 

[FLAngie]

I think LMT needs to rerun this campaign.

Noooooooooooooooo. I need it to end so that I get my life back. Back to what I am not sure though. I will go through withdraw without you all!

 

[mudman]

I'm oUtta here for a while. See yoU all later.

 

[CinRell]

Same exact thing happened to me too, CinRell. I had well over 2 minutes left remaining on the clock when I received that pop-up that said the "promotion had ended." Really discouraging, but even worse is the fact that LMT has totally disregarded my email about it. Never heard a response back from them.

I got a generic form letter back from them NOT addressing my concerns. I immediately responded they ignored my issue and I didn't hear back. I just emailed AGAIN.

If they're going to credit him they HAVE to credit us.

These people are seriously looking at a lawsuit. Mark my words.

 

[Handbag Lady]

Same exact thing happened to me too, CinRell. I had well over 2 minutes left remaining on the clock when I received that pop-up that said the "promotion had ended." Really discouraging, but even worse is the fact that LMT has totally disregarded my email about it. Never heard a response back from them.

Call them and then call them again. Several people have had this problem and they were given their rooms.

 

[Cmbar]

Personally, I'm sick to death of Cancun for $86.

Yeah, I want to send the dang boat back to the dang island to pick up the "others"!

 

[FLAngie]

I am off to skating. Good luck everyone.

 

[dogodisney]

I got a generic form letter back from them NOT addressing my concerns. I immediately responded they ignored my issue and I didn't hear back. I just emailed AGAIN.

If they're going to credit him they HAVE to credit us.

These people are seriously looking at a lawsuit. Mark my words.

I"m not sure if theyt will be able to get sued. It stated in the terms that they are not responsible for technical errors.

Company is not responsible for any technical issues that limit or prevent a Traveler’s ability to complete a Dollar Booking.

 

[patita71]

I guess since I didn't videotape it I'm SOL.

same thing happened to me on Tues... I never even thought of taping the transaction..
I didnt call or email them, is it too late?

 

[minnie1928]

So how many of us are trying to figure out where the camcorder is and how we can run it while entering our information on the screen?

 

[Belle0101]

Not this loser....working on my 33rd hour straight....LOL

Sorry to hear that, I was wondering if you finally got a room.

OT - my dog, Kayla, has pneumonia. I've caring for her all afternoon otherwise I'd have been here, hanging with the losers. Probably won't be back on until after 7.

Who plans on hanging on until the end of the promo? I don't know if I have it in me.