Anne, sorry about your less than magical stay. I went home from our Xmas stay with the same type of feelings. We have become friends with a really special concierge CM and a few others recognize us and remember us by name and that is really nice and welcoming, but the particular concierge CM that we are friends with is the one that adds the magic to our stays. SHE's the reason we return. I hope the GF realizes what a gem they have in her. (I write after every stay to let them know!) She is all about Disney and helpful service and MAGIC for everybody at the GF.

Some CMs are not as dedicated in their jobs - and it's too bad Disney isn't willing to PAY to hire and keep excellent CMs.
I have never been contacted by IPO first. I always book thru CRO. I have a hard time getting them to even reply to my emails. That sure does start the trip planning off on a sour note. DW/GF really needs to do something about IPO - it is a guest's first impression of the resort and the service.
The GF was fine for us, but I was so disgusted by the behaviour of the guests - mostly PARK guests. At the Gf, though, people thought nothing of piggying up the lounge and then leaving everything on their tables (after sitting there for hours and accumulating BIG messes. That was the first time I had seen that "Poly"

behaviour in RPC

) People really have become illmannered savages and they are raising brats and taking them to WDW!

(Stay out of our park!!!!) Realizing that turned me off this trip. I remember the early 90s when people were so much better dressed and mannered & respectful at WDW. The parks are starting to become filled with the wild and skankily dressed carnival/fair crowd hahaha

. Where do they get the money??!! (Actually I always wondered that about the carnie crowd, too!) It is just sad.
(OK, I am NOT against carnivals and fairs, lol - have to say that - but we all know the type of folks that frequent them!!

)
Channing aka Lives4Disney
