The "I am Banned from VMK" Thread.

Omg out of nowhere I just got a ten year ban for entering too many codes in a short period of time!! I haven't entered codes since yesterday and I used contact us because two of my codes for holiday items wouldn't work!!! What the heck?! Oh VMK I don't like you at all

Edit: Oh and they have banned our IP address... I'm so furious right now.

You were banned for 10 years?????
Omg Im so sorry bubbles. If it helps we'll all drop vmk a friendly note. They are getting ridiculous in their bans. Especially a 10 year ban!!
 
Okay... so, quite clearly, FROM VMK'S VIEW:
You bought cards on ebay, along with codes. From the VMK House Rules:
"#10 Don't buy or sell accounts or items. We reserve the right to cancel any player account that was bought or sold, or player accounts that have bought or sold items." I would have to say that codes most likely is the same as items in VMK's view (not ebay's, VMK's). So... FROM THEIR VIEW, you have broken this house rule (I am guessing).

Well.... she didnt really buy a Item she only bought the cards, and It says that you are allowed to Trade them but it doesnt say anything about selling them.
 
Thanks so much for everyone's responses. I was going to try to call them today, but I just found about an hour ago that my father's cancer has spread from his hip to his skull, neck, shoulders, lungs, ribs, and femur, and he will be lucky to make it past the winter holidays. I'm a little in shock right now and do not know if i'm quite up to dealing with my vmk ban. Now's a time when I really could use some friendly pirates to distract myself. I'll try to respond to people's comments in a bit, especially Dreams (thank you so much for your thoughtful response), but right now, I just need to sit down and process the past hour. Thank you so much again. It means a lot to me to know that there are wonderful people out there like yourselves.
 
Thanks so much for everyone's responses. I was going to try to call them today, but I just found about an hour ago that my father's cancer has spread from his hip to his skull, neck, shoulders, lungs, ribs, and femur, and he will be lucky to make it past the winter holidays. I'm a little in shock right now and do not know if i'm quite up to dealing with my vmk ban. Now's a time when I really could use some friendly pirates to distract myself. I'll try to respond to people's comments in a bit, especially Dreams (thank you so much for your thoughtful response), but right now, I just need to sit down and process the past hour. Thank you so much again. It means a lot to me to know that there are wonderful people out there like yourselves.
:hug::hug::hug::hug::hug::hug:

Many prayers for your father bubble :hug: me best pirate and sweet are in my free bubble room waiting for VMK to unban you :(

:hug:

~Roller
 

Well, I have to disagree. Their interpretation of this stinks. As you know, many people have purchased the 'Pirate' pinsets for friends and reimbursed them. It is the same as selling an item. So, just think how many people should be banned then. Is the fault that she was honest and said the source? I bet that is the case and it is lame. I think it is all lead to interpretation but the complaint reader and threw the gavel down.

Bubbles - I am so sorry to read this. It appears the complaint reader had a bad day and took it out on you, again without clearly looking at the facts. Something we have seen to often in the banning process.

I agree with you Disvaclub. I am not saying I agree with the ban, I was trying to figure out what reason VMK might have had for banning Bubble so she can figure out how to fight it.
 
Thanks so much for everyone's responses. I was going to try to call them today, but I just found about an hour ago that my father's cancer has spread from his hip to his skull, neck, shoulders, lungs, ribs, and femur, and he will be lucky to make it past the winter holidays. I'm a little in shock right now and do not know if i'm quite up to dealing with my vmk ban. Now's a time when I really could use some friendly pirates to distract myself. I'll try to respond to people's comments in a bit, especially Dreams (thank you so much for your thoughtful response), but right now, I just need to sit down and process the past hour. Thank you so much again. It means a lot to me to know that there are wonderful people out there like yourselves.

Giant Hugs Bubble. Go take the time you need to attend to things SOOO much more important than VMK. Best wishes and pixie dust to you, your father, and your family.

- Dreams
 
Just got this message after I had to send in another message to Contact Us yesterday because they closed original help request.

Hi,

We have reviewed your ban and believe it to be fair and just.

The VMK Values state that you must NOT use ANY hacking, scripting or
editing program with the game.

We're sorry but we will not be allowing you to play VMK any more.

Thanks,

--
VMK_Shorty
VMK Player Support


........ Seriously? I'm the worst person in the world with computers and couldn't begin to do any of those. Then I got the stupid "We have closed your original help request, because we felt that our last email to you answered your question. If you need more help, please use the VMK Help Tool again and we will get back to you as soon as we can." email. Anyone else as lost as me?

Btw here are the two messages I sent them.
"Your response emails did not help me at all. I attempted to reply and was informed that you believe they answered my questions. They did not. I was in NO way purchasing or selling items or accounts. We received the items through Ebay in their original packaging, and immediately gave them to our friend, who is a collector of Disney items. They were part of his birthday present. He had no use for the codes, so he gave them to us. We cannot easily get down to the parks so we have to use services such as Ebay to get mechandise others can easily get from the parks. I believe this is a completely unfair ban. Please send more than a generic response back. Thank you."
That was in response to the Ebay response they sent me about buying/selling items.

"I have not entered any codes since yesterday! I sent in a form to Contact Us because two Holiday codes would not work. Before that, I had not entered codes in a few days to my knowledge. I'm completely at a lost as to where this ban comes from. Please explain. Thank you!"
That was in response to what they supposedly banned me for. Could I have been any clearer in either of these?

I miss my VMK :(
 
So sorry to hear about your Dad, both DH and I lost our fathers to cancer over a year ago. VMK may seem trivial in comparison but I understand that sometimes you just need to escape from reality for a while. I wish I had VMK when I was going through that time in my life. :hug:

I don't really understand what an IP Ban is .. does this mean you can never play VMK again .. even with another character?
 
Well now I know why they call him Shorty; short of brain cells!! How on earth can they say you were using Hacking or Scripting to get codes when you clearly stated the codes were from CARDS!!! You may have to get your hands on those cards or at least have your friend send you copies to prove you did not use some other means of getting codes. So sorry about your father, having lost a family member to cancer several years ago I know what you are going through. My prayers to you, your father and your family!!
 
An IP ban means that I cannot play any of my characters on my computer, unless I change the IP address, which as computer dumb as I am, I have no clue how to do. My DH's computer has been acting up so he's been using mine, but now he can't even get on his character... arg.

And Tiki, I'm as lost as you, but LOL on the Shorty comment. I couldn't even tell you what a scripting program is. I'm just as confused as can be.

I called VMK Operations (had to do something to take mind off my dad) and left a message. Hopefully, I'll be hearing from them soon....

Thanks for your prayers, friends. They mean a lot :hug:
 
I'm so sorry Bubble! :hug:

I tried to send you a copy yesterday of what I sent in, but your PMs are full. I'm doing what I can to try and help you get back on, with all the stress you already have you don't need anymore. Let's hope by Monday this thing will be cleared up!
 
A scripting program is something like Short keys..

((hugs)) Good thoughts and prayers headed your dads way.
 
:hug: Bubble I'm so sorry about your dad!
I'll get to writing to VMK (Pink linked me), hopefully around the "Don't talk about other players accounts" message.
 
Alright Bubbles, I went in and talked to Fin today. I told her that you had been banned for supposedly using a program that you did not. She said to then send in everything that happened. Other than that she didn't know what to do, but she did say:
zzzzzzzzzzot3.png
 
That was nice of her though..
I sent VMK a message through the Black Hole.
I ca pick up weekend pins for you. You're going to get out of this.
 
Fin is being really nice about it. Bubble FreeBubble got accepted so I'm gonna use her to get you two of every weekend item :)

~Roller
 
I hope bubbles gets more information out of VMK then I did. They warned and then banned me for 1 day, but no matter how many times I ask them to show me some kind of proof of what I said wrong they won't. Matter of fact, the last email I got back from VMK_Shorty said that I kept pushing this issue, I would receive a longer ban. So I guess I'll just stop asking them to tell me what got me in trouble. I just wanted to see them show me, since I didn't say anything since I wasn't online, but oh well vmk wins and I lose :(
Keep your chin up bubbles
 
I hope bubbles gets more information out of VMK then I did. They warned and then banned me for 1 day, but no matter how many times I ask them to show me some kind of proof of what I said wrong they won't. Matter of fact, the last email I got back from VMK_Shorty said that I kept pushing this issue, I would receive a longer ban. So I guess I'll just stop asking them to tell me what got me in trouble. I just wanted to see them show me, since I didn't say anything since I wasn't online, but oh well vmk wins and I lose :(
Keep your chin up bubbles

They Threatend you if you didnt stop requesting that a proper investigation was done?? three letters: L. O. W. :eek:
 
I hope you saved that email. I would forward it to someone higher up at Disney. Any company I have worked for would have fired me for threatening a customer, paying one or not!!
 
I hope you saved that email. I would forward it to someone higher up at Disney. Any company I have worked for would have fired me for threatening a customer, paying one or not!!

I agree with you. In fact if you go to a disney theme park and receive any form of rude treatment from a disney staff member, Im sure they would be quietly escorted off disney property. There is nothing wrong with wanting answers. Their policies are inconsistant and many times to harsh. And what happened to a warning before that 10 yr ban?
 












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