Blueslegend
Earning My Ears
- Joined
- Apr 16, 2019
- Messages
- 63
100% agree. At least I could plan my day even if it was at 7.00 am (vacation?) in the morning.This is why I preferred when they offered two $ILLs per park. At least you know what you're getting for your money, and can select a preferred return time to plan accordingly. Pushing that extra $ILL to G+ makes everything less predictable and basically guarantees you won't ever be able to book Test Track and Frozen Ever After on the same day. Completely nonsensical.
I was thinking where else in the World am I asked to buy something without knowing what will be delivered? A lottery ticket, perhaps. Amazon, definitely not. So why Genie + ? I pay in advance but have no idea what I am getting for my money. I should be able to look before I buy. Madness.
Coincidentally, I just won $500 playing an online Virginia Lottery game. Maybe I will have the same luck with Genie + in September!Amen!
I wrote on a few posts that my experience is
1. It’s a gamble
2. Using G+ actually feels like online gambling
Both of which - not my thing.
wow! Congratulations!Coincidentally, I just won $500 playing an online Virginia Lottery game. Maybe I will have the same luck with Genie + in September!
(I don't normally play online, but they sent me a coupon and I can't resist a deal HA HA HA)
This is such a great description of the frustration. I was trying to explain to a friend why it was so horrible. We both have used Maxpass and loved it, but Genie+ is no Maxpass (using my best Senator Bentsen voice). We were extremely frustrated by both ILL and Genie+ on our trip a couple weeks ago. It would be one thing if they'd monetized something that used to be free and made it better or at least of equal value. But what they've effectively done is monetized something and made it a far worse user experience. I don't consider having to refresh a zillion times at 7 am in the morning to hopefully get a time that works is a good customer experience. The previous system might have favored planners, but this system favors morning risers who have made no plans except for staying at the parks all day. Our dining reservations caused a massive hassle with the ability to use Genie+ and ILL.The whole “Pirate Code, or they’re just Guidelines” fits the Lightning Lanes to a “T”. For 2 days at 7:00am I tried for RotR. It started showing about 10:00, each next step it moved forward 3 hours until the payment screen was at 6:00pm when we had dinner reservations. I would try it again at 7:02 and it would say all sold out. Then I tried at 7:09 and got a 10:30 Lightning Lane +. The next day same thing, all sold out by 7:02, got an 11:45 entry at 7:12. You can’t plan easily, only spend money at Disney. At HS early entry for onsite guests would have to be on the bus to the parks to get in front of the crowds before you could use the Gene system.