The Good, the Bad, and the Ugly of Universal

I don't think the OP was jumped on at all. Lots of things are subjective but there are also many that are objective and those things should be explained for the benefit of anyone using the trip report for information purposes.

For example.... OP said that they stay more cheaply at a mod at WDW for a week than at Universal for 3 days. I'm assuming both of those vacations are NOT during the same time period?

Pricing out a week (7 nights) vacation at Disney's CBBR for 2 adults 2 kids for one week in May costs $3181
3 nights/4 days at RPR for 2 adults 2 kids for the same time period is $1859. The same 7 nights with 14 day tickets including Wet 'n Wild is $2511.
 
Now slightly freaking out. I did a Uni package because it seemed simple - rooms, park tix, BMG tix, all in one bundle. I may not have the best price (other than the rooms which are booked under Stay More Save More) but I liked the convenience. We get our park tix at check in at the hotel, and retrieve our BMG tix at the box office the night of the show. Easy - peasy, right? So, is price the main reason for not doing a Uni package?

For our group the convenience was more important that the final cost - I just didn't want to mess with all the price comparison issues. I just called Uni and booked away! I have used Undercover Tourist in the past but this time there were complications: wanted the 14 day unlimited tix which UT doesn't seem to handle, and wanted BMG tix added to the package. Uni reservations handled everything.

No need to freak out. Undercover tourist does have the 14 day unlimited ticket, though. It is $254.58/adult (Universal is $266.25 plus tax and shipping) and $247.18/kids. As long as you don't want to make any changes to your package and you are happy with it, there is no issue. We've just had so many people come back to this forum to complain about their extra fees with the packages when they want to make changes.
 
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Now slightly freaking out. I did a Uni package because it seemed simple - rooms, park tix, BMG tix, all in one bundle. I may not have the best price (other than the rooms which are booked under Stay More Save More) but I liked the convenience. We get our park tix at check in at the hotel, and retrieve our BMG tix at the box office the night of the show. Easy - peasy, right? So, is price the main reason for not doing a Uni package?

For our group the convenience was more important that the final cost - I just didn't want to mess with all the price comparison issues. I just called Uni and booked away! I have used Undercover Tourist in the past but this time there were complications: wanted the 14 day unlimited tix which UT doesn't seem to handle, and wanted BMG tix added to the package. Uni reservations handled everything.

if you are happy, then it's the best option for you. Many people don't want to tinker with the planning, enjoy!
 
Last when you drive up to a deluxe mouse house, they pretty much unload all your stuff right there, offer either self park or valet (no pushiness) and escort you to the desk, and unload it all while you check in.

The deluxe I've stayed at, BW (if you're not counting DVC villas in deluxe), couldn't just unload our bags. One person unloaded them, one person took the cart, then handed it over to a THIRD person. Then they put the bags in back. Which then required us to have a fourth person bring them to the room. And each person wanted a tip.

At RPR it's just 3 people doing that. I feel that that's nicer than 4.

And I have never been escorted to the front desk anywhere. Thankfully that's not a service I would EVER want.

Did you perhaps pull up to the Valet area, and that's why you felt pressured to do Valet? Were they just telling you "this is valet that is not", but because it was spring break and (was it you? I was getting lost) you had 2 weeks to plan this and it was a bit of a whirlwind that there was a misunderstanding?

I've never even been ASKED if we wanted Valet. The one time we did we sought it out.

At Royal Pacific the valet thing was a lot more aggressive and they hit me up for $22/day self park...same as parking at the garages if we went off site.

I do hope you knew the parking price before you pulled in.

And good luck finding the front desk at Royal Pacific...signage is absent here.

Huh. Perhaps someone had spilled something on the sign and they were cleaning it. Pretty sure there has been a sign when we've stayed there. But if not, it's easy to find. Look right; no front desk. Look left, ah, front desk.

I had a "simple" package without even a meal plan but by the time it was all said and done, I had to carry and track 28 cards, four copies of park tickets, BMG tickets, Citypass cover charge tickets, 2 sets of breakfast tickets (Harry Potter package), express pass tickets, and room keys.

You explained later why you carried all of that all the time, but I can't quite imagine.

But...from our Disney days before the current "now I get to carry MORE with me!" magicband days, we have lots of lanyards and a fabulous Witz brand waterproof hard plastic pouch. DS has one too; it's red and has WDW branding on it because we bought it at BW. For all the tickets and FPs and etc Disney used to make you carry. Disneyland still does.

I actually prefer it.

But we don't go to citypass clubs so we wouldn't want the cover charge tickets, the breakfast tickets would be carried on 2 days, BMG group tickets carried for one day, right? In my family everyone carries their own lanyard and pouch. Express pass facing one way through the clearest side of the pouch, and for me my AP on the other side, with room key, CC, ID, and cash sandwiched in between! DS has just the three cards. DH actually prefers a wallet. Crazy dude.

Sometimes our group or others held up lines just searching through a bill fold of tickets to find the right ones

What a bummer. Lanyards and Witz brand "see it safe lockers" are fabulous! I love my Ravenclaw house tie lanyard, personally. Totally overtook all the Disney lanyards I have in my drawer.

No carrot ketchup in sight.

What does that mean?

Taking the bus is never a good idea, unlike Disney, the three hotels are designed to be walked to or take the very convenient boats.......takes minutes either way. The buses are ideal if you are going between resorts and there's maybe lightning when boats stop. That's the only time I would ever recommend using them. I'm surprised you did.

I do think he was referring to the Disney Springs buses, not the bus at Universal.

No, it's not Disney and most of us hope it never will be.

Heck yeah.

Charging $5 to use a drier after they soak you on the Popeye ride.

But Disney has NOTHING to dry you off if they soak you. Like the time my cousin and her husband went on Splash in the first row with me (pre weight loss) and DH (a big guy) sat behind them. They were wet the rest of the day. Or at DisneyLAND on Splash when my husband sat behind my trim marathoner brother. Wet to the underpants all day long. They would have paid a lot for one of those dryers.

That said, DH used the one outside Bluto's Barges, and it did very little with cotton clothing.

But again, Disney has NOTHING that serves this purpose, so actually Universal wins this round, because they have *something*, which is better than the nothing WDW provides.

There are no rides at disney where you have to buy a special ticket such as a park hopper to ride. The basic ticket accesses all rides.

Disneyland. Monorail. Cannot ride if you don't have a park ticket.

I can't imagine not wanting to park hop, personally. Thanks, AP!

There are no machines outside kali river rapids looking for five dollar bills.

There are no machines at all there. You have no choice but to drip dry.

We had 4 Universal and did 2 half day in each park + HHN RIP package and it was wayyyy too much. Half day is enough in each of the parks in my opinion

Makes me sad, HappyGrape.

Our first Uni trip was 4 days; 2 were partial, 2 were full. The last day we had to be dragged out of the parks to go back to WDW, and it was just b/c the parks closed early (December) and we were hungry (ADR at Sanaa). We longed for more. We were loathe to go back to WDW.

Our longest Uni trip was 8 nights. ALAS my son and I got mega-awful sick while at WDW, stayed sick during our days in Daytona, were starting to recuperate when we got to Universal. I had lost so much weight from the illness that my skinny jeans were hanging off of me and my husband got a scared look on his face when we picked him up from the airport on our way from Daytona to Universal. One long day was spent watching The Life of Pi in our room at Portofino...my son put it on and watched the whole thing...he was something like 9 at the time...oh boy was he sick. So our 8 nights there didn't quite go as planned, but if ya gotta be sick while at a hotel, might as well make it Portofino club level! (the wine they let me take back to the room each night, along with the cookies, helped me gain back the scary weight I had dropped) (and helped me cope with my son having been so ill...and I'd been so ill I never once thought "get a face mask and let's catch a plane home")

Someday we'll do the 8 nighter again and NOT get sick. (knock wood) I look forward to that trip.

But, Universal is plopped into the middle of a residential area. Dr. Philips High School and Football field are literally right across the road from Dragon Challenge, Forbidden Journey, and Jurassic Park. There are Condo right behind MIB. The noise ordnance in the area effectively limits how many fireworks they can shoot off a night. It also has a bearing on how many nights a year the parks can stay open extremely late.

Ayep.

In some ways based on the responses I'd almost suspect they're from travel agents pushing for U vs. D and some even pointed out how fellow travel agents aren't allowed to discuss the other brand.

Huh.

Longtime posters trying to help you with what feel like mistakes you made in the short time you had to plan, trying to help OTHER newbies to not make those mistakes...not sure why you are saying people are travel agents for Universal? Odd response.

And I don't know what "some even pointed out how fellow travel agents aren't allowed to discuss the other brand" means? Would you like to explain? Perhaps while explaining "carrot ketchup"?

or be able to just ignore the schedule for the most part and be able to just hang out and have fun doing what you want, when you want, where you want, which is supposed to be the point of a theme park experience vs. say all the activities down on International Blvd.?

And that is EXACTLY what unlimited Express Pass does for me. Ahhhhhh.

At least now I understand why you see all those lanyards in D where it makes almost no sense to have one while in U it's almost a requirement.

Were you going to Disney 3+ years ago? If you were, you know perfectly well that the lanyards are sold there because they were needed. Lanyards led to pin trading and pins lead to lanyards. The point of the lanyards, though, was to hold all of your cards.

Still VERY needed at WDW if you're going to be responsible about it. An ID and insurance card, in case your day ends in an ER. A credit card in case charging back to the room (via card or MB) fails. Some extra cash in case some kid suckers you into a balloon. Those things should be brought with you at all times at a themepark, so lanyards and good pouches are still VERY much needed at WDW unless you fall for the MB marketing scheme... Hope there are no MB charging failures, or you don't get carded while trying to get a Lapu Lapu there!

On the left side I THOUGHT it was the front desk but again no sign so hard to tell whether it was just concierge or something else so I walked past and asked

Big LONG desk with spots to stand in front of and employees there, and a box to put keycards in for quick checkout? To me that screams checkin/front desk...

Been to Disney a couple of times, and been to Universal a couple of times. Love them both. I have never gone to Universal expecting it be like Disney and vice versa. And I've never seen either advertising as such. I have never understood people trying to compare them. They are separate entities. It's like comparing apples and oranges, both fruits but 2 completely different fruits. Don't want to offend anyone, but this topic drives me coo-coo.

Agreed.

I don't see why they can't be compared? They're both top-tier amusement parks that are within a few miles of each other. I can't understand why they shouldn't be compared at all.

Why *should they* be compared? Let's accept each place for what it is, LEARN what each place is and what to expect, and enjoy them instead.


Someone who hasn't been before shouldn't be reading something that isn't accurate.

Totally agree. Accuracy is KEY. On the WDW side, too.

Re the RPR lobby - it is stunning. Surprised you say you couldn't see the checkin area via looking thru the glass walls surrounding the courtyard, but it's all in one's perspective I suppose. On a positive note, since you didn't mention seeing a long line in front of the checkin counter, at least you had a short experience there.

Agreed.


I don't think the OP was jumped on at all.

Agreed. Helped, yes.



Carrot ketchup? I assume I could google, but frankly I'm afraid of urban dictionary having an opinion on those words together.
 

Guys, Universal parks are awesome and if they were closer to us I would go very weekend

But we were there in October mid week, 0 waits and I didn't want to say no to my son so think 10 times Transformers ride in row. 10th time isn't as fun as the first!

On top of this most of the rides are indoors including the waiting area and when the weather is hot that's great. But in sunny Florida, October temperatures are perfect for being outside.
I hope I didn't upset Universal fans - but as we live in rainy Ireland being outdoors is big thing for us while away and Disney had more outdoor entertainment. If Universal adds more outdoor parades, shows etc they will have the edge as their rides are on different level

We are skipping Universal next time but I already have Universal (no Disney) holiday planned for next year

hope nobody was offended by my comment - it wasn't my intention. They are awesome but last holiday 2 half days were enough for us
 
Why *should they* be compared? Let's accept each place for what it is, LEARN what each place is and what to expect, and enjoy them instead.

Is this a real question? Don't you think a good way to LEARN what each place is and what to expect is by comparing them to each other? There are a lot of people who have been to one and not the other, who are considering spending some of their time at both for their upcoming vacation. How on earth is it possibly unreasonable to compare Universal to Disney for someone who has been to Disney but not Universal, who is trying to decide if Universal would be a good fit for them and their family? And who is trying to decide how much time to spend there? That's kind of a big piece of a Universal message board that's on a Disney message board website, don't you think? What the heck else would you compare Universal to?

I really can't even begin to grasp the concept of not comparing Disney to Universal. It's like saying you shouldn't compare McDonald's to Burger King, or Coke to Pepsi, or the Dodgers to the Yankees. "Why *should they* be compared? Let's accept the Dodgers and Yankees for what they are, LEARN what each team is and what to expect, and enjoy them instead". You could literally say the same vague statement about any 2 things that have ever or will ever be compared to each other. What 2 things on earth should ever be compared then?
 
Is this a real question? Don't you think a good way to LEARN what each place is and what to expect is by comparing them to each other? There are a lot of people who have been to one and not the other, who are considering spending some of their time at both for their upcoming vacation. How on earth is it possibly unreasonable to compare Universal to Disney for someone who has been to Disney but not Universal, who is trying to decide if Universal would be a good fit for them and their family? And who is trying to decide how much time to spend there? That's kind of a big piece of a Universal message board that's on a Disney message board website, don't you think? What the heck else would you compare Universal to?

I really can't even begin to grasp the concept of not comparing Disney to Universal. It's like saying you shouldn't compare McDonald's to Burger King, or Coke to Pepsi, or the Dodgers to the Yankees. "Why *should they* be compared? Let's accept the Dodgers and Yankees for what they are, LEARN what each team is and what to expect, and enjoy them instead". You could literally say the same vague statement about any 2 things that have ever or will ever be compared to each other. What 2 things on earth should ever be compared then?

It is the constant comparison of "this isn't Disney" that gets old and isn't useful. We continually are helping new visitors out by comparing rides and such. That type of comparison is fine and helpful.
 
We just got back from our Universal trip yesterday, and I would agree with many of the points the original poster made. We stayed at the HRH, and we did feel pressured to use the valet and bell service.
Positives: 1.The grounds from the hotel to the parks are stunning!
2. We loved being able to walk to the parks.
3. I appreciated the security when entering the parks or boats.
4. Harry Potter!!
5. My teens loved Rip Ride Rocket, and being able to watch ourselves on the ride was hilarious.
6. LOVED the in park app that would guide you from one place to another.
7. Express pass!
Negatives:1. Wifi was "spotty" at best even in our hotel room.
2. Lots of motion rides which can be a little monotonous.
3. Terminator 2 and several other rides/shows were really dated.
4. Parades, shows, and character interactions weren't that great.
I'd also agree that two days is plenty to explore both Universal parks with the express pass.
We did have a wonderful time, but we are definitely Disney bound for our next Orlando vacation.
 
We just got back from our Universal trip yesterday, and I would agree with many of the points the original poster made. We stayed at the HRH, and we did feel pressured to use the valet and bell service.
Positives: 1.The grounds from the hotel to the parks are stunning!
2. We loved being able to walk to the parks.
3. I appreciated the security when entering the parks or boats.
4. Harry Potter!!
5. My teens loved Rip Ride Rocket, and being able to watch ourselves on the ride was hilarious.
6. LOVED the in park app that would guide you from one place to another.
7. Express pass!
Negatives:1. Wifi was "spotty" at best even in our hotel room.
2. Lots of motion rides which can be a little monotonous.
3. Terminator 2 and several other rides/shows were really dated.
4. Parades, shows, and character interactions weren't that great.
I'd also agree that two days is plenty to explore both Universal parks with the express pass.
We did have a wonderful time, but we are definitely Disney bound for our next Orlando vacation.

I agree with just about all your points. Terminator 2 has got to be one of my most disliked attractions there. The only parade I've seen at Universal was the Mardi Gras parade and it was pretty good, so I can't really comment there. I agree that there need to be more attractions that are not as screen based and from the rumours in the pipeline, that seems to be the case. I don't think we will ever see anything totally non screen based anymore, however. It is just the way that technology is. Both Disney and Universal will be including projections somehow.
 
We just got back from our Universal trip yesterday, and I would agree with many of the points the original poster made. We stayed at the HRH, and we did feel pressured to use the valet and bell service.
Positives: 1.The grounds from the hotel to the parks are stunning!
2. We loved being able to walk to the parks.
3. I appreciated the security when entering the parks or boats.
4. Harry Potter!!
5. My teens loved Rip Ride Rocket, and being able to watch ourselves on the ride was hilarious.
6. LOVED the in park app that would guide you from one place to another.
7. Express pass!
Negatives:1. Wifi was "spotty" at best even in our hotel room.
2. Lots of motion rides which can be a little monotonous.
3. Terminator 2 and several other rides/shows were really dated.
4. Parades, shows, and character interactions weren't that great.
I'd also agree that two days is plenty to explore both Universal parks with the express pass.
We did have a wonderful time, but we are definitely Disney bound for our next Orlando vacation.

I too agree with most everything. I will say I think Universal has been doing better with their small shows; Celestina Warback, Blues Brothers etc. than their big productions ie Fear Factor Live. Character interactions are hit or miss. I'm a adult male traveling through the park solo and had an hilarious interaction with Shrek and Donkey. Spiderman I can was kind of rushed through. I think most of us here hope they work on better integrating the video screens with practical effects. Spiderman and Forbidden Journey are good examples of this type of ride and all indication are Kong is supposed to be as well. But at the Studios you have Dispicable Me, Shrek, Terminator, and Simpson that are all variations on the stadium 3d/Simulator and it looks like Jimmy Fallon may be another variation. Their all a little different bit in all of them your sitting in a seat that moves (some more than others) looking at the same big screen.
 
We've been diehard Disney fans for years 18 trips since 2003. We've also done 4 Universal trips and loved them

We originally had scheduled a 10 day summer Disney trip. I cancelled that trip after the latest money grubbing add on. For summer reason the two "extra hours" events pushed me over the edge

We are also saving money by switching to Unicersal. Out Orlando Flex tickets through Maple leaf came to $1775 for the 5 of us. Our MYW park hopper /water park tickets would have been $2500. With the SM/SM rate we are able to pay the same for s Universal deluxe as a Disney moderate. Add to that Universal express and not having to get up at midnight six months in advance for dining reservations feels like a very relaxed vacation!
 
The parking is charged seperately as lots of people come without a car. I think it's so much better that it's not hidden in the price like at Disney so everyone ends up paying........don't have a car.......you don't pay. Much fairer. For a one night stay at the three deluxe hotels you get 2 FULL days of parking for $22........I think that's not too bad a deal.

I have to disagree. I think charging for parking for on-site guests is utterly ridiculous. Offering me perks such as free parking is one of the ways to get me interested in staying on-site vs. off-site.

Also, when I stayed at Pop Century for nine nights, I spent maybe 45 minutes, total, in the pool. Yet I paid for it anyway. Just because people come without cars doesn't mean that people who do should have to pay to park.
 
I have to disagree. I think charging for parking for on-site guests is utterly ridiculous. Offering me perks such as free parking is one of the ways to get me interested in staying on-site vs. off-site.

Also, when I stayed at Pop Century for nine nights, I spent maybe 45 minutes, total, in the pool. Yet I paid for it anyway. Just because people come without cars doesn't mean that people who do should have to pay to park.

While it's not that far, you are also looking at the difference better a resort "in the city" and a resort "out of town". Disney World "out of town" doesn't currently charge hotel guest for parking. Disneyland "in the city" of Anaheim, CA charges hotel guests for parking. Universal "in the city" of Orlando, FL charges hotel guests for parking. At Disneyland and Universal space is at a premium. At WDW they have 43 Square Miles.
 
I have to disagree. I think charging for parking for on-site guests is utterly ridiculous. Offering me perks such as free parking is one of the ways to get me interested in staying on-site vs. off-site.

Also, when I stayed at Pop Century for nine nights, I spent maybe 45 minutes, total, in the pool. Yet I paid for it anyway. Just because people come without cars doesn't mean that people who do should have to pay to park.

Pool analogy doesn't work. You could say the same for anything in the resort......spare bed that you don't use??

Because of the positioning of the hotels to the Universal parks, If the hotels didn't charge for parking it would be a free for all for all the ones who would want to avoid paying parking charges to get to the parks.........believe me we've seen many posts over the years of folks trying to avoid paying any parking charge at all........some thought that parking at the hotels would be a way to avoid paying anything and park for free. So charging is not ridiculous for those hotels.

I would hate to turn up at 5/6pm and couldn't find a space because folks were doing that.

The hotels and Universal parks are different entities........the hotels don't need to offer perks like free parking.......they're doing just fine as they are. I don't stay offsite but I'm aware that hotels charge in the area for parking and some have resort fees. It's a choice you make.

I still think it's fair to charge for such a commodity rather than have it hidden away in room charges, which is what Disney do. No secret there........land is expensive. Universal are within city limits and I still think paying $22 for one night which gives you 2 full days of parking is not a bad deal. As Johde pointed out Disney has 43 square miles of land to play with, Loews don't have that luxury. Land is expensive

The hotel I stay at in NYC charges $65 a night to park.........not that we have a car in the city. No need. But we like a car while we are in Florida. We like to get around and see other things to.

Parking charges aren't going away anytime soon. Again, it's a choice you make whether to stay there or not.
 
Try parking downtown Chicago at a hotel
Pay $45 a night for parking

Or like I did and paid $35 for 2 hours at one of the hotels where I went for a meeting

Hotel parking is reasonable for a tourist city
 
I too look for free parking, but I stay onsite at Universal and factor in the price of parking, as I want a car. I don't like it, but I appreciate clearly knowing all my costs of staying at a hotel. Thankfully, no resort fee. I think one of the ways Disney does not charge in Orlando, is that so many use the free transportation. Of all the guests in one of their hotels, how many have cars? I bet a minority, plus they want you stay on site, so drive your car right on in, we won't charge you parking at the hotel or parks. The cost of parking is paid by all when you stay at that hotel, or maybe Disney prorates it some where else, but be assured the customer pays for the parking lots. If you don't stay onsite in Disney, they charge for parking, unless you have spent some to be a passholder. And look at all the different levels of hotels and their closeness to the Orlando parks. Some have resort fees and parking fees, some free parking, some free food, some free shuttles, Some a combination of fee or free. I think it's great to be able to do the age old trade off of money and time. For me, if I can afford it, I stay onsite. My vacation time is valuable to me.
 
I have to disagree. I think charging for parking for on-site guests is utterly ridiculous. Offering me perks such as free parking is one of the ways to get me interested in staying on-site vs. off-site.

Also, when I stayed at Pop Century for nine nights, I spent maybe 45 minutes, total, in the pool. Yet I paid for it anyway. Just because people come without cars doesn't mean that people who do should have to pay to park.

WDW doesn't want you to drive there, ME keeps most (and their vacation $$$s) onsite.

PoP is very nice, but it is a value property. Many Orlando 'budget' hotels have daily resort fees these days & the majority of deluxe properties do charge for parking & a resort fee. WDW doesn't, but their deluxe properties are priced higher than Loews', basically building in the charges to the base rate.

idea of Free parking is nice, but if I had to pick between it and Free FOTL, it's a no brainer!
 
Just to add on to the parking....
Disney charges everyone and builds it in to the price. Nothing in life is "free."
Loew's leases the parking lots from a third party vendor. They nor UO own the parking lots at the hotels.
 















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