su_A_ve
DIS Veteran
- Joined
- May 15, 2008
- Messages
- 4,571
being a recent 'resort switcher' we'll be going down to CSR in two weeks with DDP. Having ADRs and many character breakfasts, I can see we'll end up in PM for dinner.
PM is a special type of counter service. A la carte, my understanding is that diners get charged an automatic 'service' fee. But being considered counter service, Disney covers this 'service' fee in DDP (even though it probably shouldn't).
Now, the managers and staff would tell you that 'TIPS' are not included, and that's correct. The service fee, beign mandatory would have to be paid cash, credit or kttw upon exiting, if it wasn't covered by DDP. Remember all restaurants charge the full amount of meals and pass it to Disney as a detailed charge covered by DDP. In other words, PM is getting paid the 10% service fee.
It's just managers trying to take advantage of the situation. Wonder if that 10% service fee is not being passed down to the waiters and getting pocketed by the PM owners...
PM is a special type of counter service. A la carte, my understanding is that diners get charged an automatic 'service' fee. But being considered counter service, Disney covers this 'service' fee in DDP (even though it probably shouldn't).
Now, the managers and staff would tell you that 'TIPS' are not included, and that's correct. The service fee, beign mandatory would have to be paid cash, credit or kttw upon exiting, if it wasn't covered by DDP. Remember all restaurants charge the full amount of meals and pass it to Disney as a detailed charge covered by DDP. In other words, PM is getting paid the 10% service fee.
It's just managers trying to take advantage of the situation. Wonder if that 10% service fee is not being passed down to the waiters and getting pocketed by the PM owners...