Ugh - I'm glad we're required to close on Thankgiving, otherwise I'm sure I'd be there.
We have that too, but luckily I get my fines waived because of working there. A lot of people complain to me about the price, but they're always jerks. If they were nicer, maybe I'd feel bad that they had 20 dollars in fines...
Then again, they're also the ones who scratch the DVDs so badly that we need new ones, so maybe they're just paying their dues.