Care to enlighten as to the many reasons besides just the pool issue?
First let me say that my family and I had a great time on our cruise. Second, I have been on several other cruise lines so I do feel I have something to compare it to. With that being said, here are the reasons I would probably not choose a
Disney cruise again:
1. Food and dining experience. The food was not up to par with the other cruises I have taken. It was just okay and the desserts were pretty much the same every night. The few poolside buffets were laughable offering few items, most of which were left over from dinner. Our dining room attendants were very friendly, but the service wasn't what it should be. For example, our drink waiter on every other cruise always had our drinks waiting when we arrived and constantly kept refilling them even if we didn't ask. On
DCL, our drink waiter would take our drink orders and bring the alcoholic beverages first and then after delivering bread and water, then our sodas would come. My husband eventually started ordering two sodas at the beginning of dinner so he would have enough to drink during dinner. The other issue was that we had several spills during dinner (no covers on the cups) and our waiters never once cleaned it up or brought new napkins.
2. Entertainment. With the exception of Disney Dreams, the evening shows were disappointing. Many people on the DIS boards warned that the shows were not great. They were right. Also, the many other options to do at night seemed amateur. I have to mention that one of the classes my son (8) went to, the ventriloquist class, the guy spent the whole time promoting and trying to sell his videotape which was very annoying (yes, we bought it).
One last thing because this is getting very long...
3. The Spa. I think it is ridiculous that you should have to rush on board to reserve your spa visit. If you don't get it the very first day, you will never get one. To me that is absurd. Also, I met someone onboard who booked two 60 minute sessions. The massages lasted 30 minutes and the remaining time was spent trying to sell their products.
Please don't think I am bashing DCL. Their kids program is fantastic, but everything else seemed better on other cruise lines.
Please PM me if you have more questions.