We are back from our first stay at the Poly last week!
I have been follwing this thread in anticipation, so wanted to check back in with my review.
We had a wonderful week, and loved the resort. We were in Rarotonga, third floor, facing the quiet pool, and it was an absolutely perfect location. We could see the fireworks over the roof of Hawaii from our deck. Of course we couldn't see all of Wishes from there, but the top half of the fireworks, which was pretty cool- the kids loved it. On other nights we walked out to the beach to watch Wishes and the EWP which we hadn't ever seen. And on Fridy night, DH and I saw the space shuttle take off from our balcony- awesome!
The CM's were very nice and helpful.
Mousekeeping was fine. But, one day we came back to the room to find that, although the beds were made, we didn't have any towels. I don't mean they left the used towels and didn't replace them with clean ones, which might have been OK, but I mean they took the used towels and left nothing. Not a single towel was in the bathroom. And our soaps had been used down to a sliver and hadn't been replaced all week. DH did notice that they remembered to take their tip. So I called, and they brought new towels and soap immediately, so problem solved. I think what probably happened was that the mousekeeper was interrupted in the middle of servicing our room? Anyway, it certainly was not a big deal.
I see alot of comments about the A/C turning off while you are sleeping/ out of the room. I don't know if the a/c turned off due to sensors but I know our room was plenty cool. And I am not a person who can live without a/c. I like a cool room in the summer.
The resort is so beautiful, and though it is deluxe, it was not stuffy or formal at all. We felt very comfortable there.
And the monorail transportation was the best. Soooo easy to get to MK, and also to Epcot, just by walking to the TTC. We always drove to AK, but we did take the bus to and from DHS, and it wasn't bad. The Poly had its own bus to DHS, which arrived quickly. Returning, we shared the bus with The Contemporary, which let off first, and the GF,, which was after us. That took a while, but we weren't in a hurry. I did feel bad for a family who got on at the CR, on their way to dinner at the Boardwalk. They were told that they should take the bus to DHS then the boat to Boardwalk. They didn't realize the bus had two more resort stops before they would even be heading out to DHS. So they might have been late.
Overall, it was a wonderful stay, and I can try to answer any questions about anything.