Lulu'sMom
You.Had.Me.At. Sticky.Mickey. ~DIS Vet 1999
- Joined
- May 26, 2011
- Messages
- 506
I've been interested in going back to CR and staying on the 14th floor again and experiencing on of my favorite CLs, the Tower Club.
Haven't been able to book it though since booking has opened up!
Finally, I did an online chat and thought I'd post it here.
(the red is ME)
The NEW SUITES haven't been started? What?
that's why I was looking forward to booking one of them.
Of course, we've stayed in them and they are wonderful but they do need a rehab. Sigh. What to do, what to do.
Haven't been able to book it though since booking has opened up!

Finally, I did an online chat and thought I'd post it here.
(the red is ME)
Thank you for contacting Disney. Please hold while we route your chat to a Disney Cast Member who will help you with your question.
Welcome to Disney! My name is Gideon. How may I help you today?
you: Is the 14th floor Contempory Resort available to book in 2012?
you: Tower Club
Gideon: Hello and welcome! Yes, guests have been booking 2012 travel dates since early this summer. How far have you gotten in your search for availability at Disney's Contemporary Resort?
you: Yes, but I am looking for the 14th floor. The Tower club rooms and suites in May 2012.
Gideon: Yes, the Tower Club Level Rooms are located on the 14th floor at Disney's Contemporary Resort. If they are available for you our dates, they will be listed under "Room Type" on the "Customize Your Trip" page when you find availability at Disney's Contemporary Resort.
you: I have tried many different dates. Are they still under contruction?
Gideon: One moment please. (waited 12 minutes, thought he left me! LOL)
you: ok
Gideon: They were available to book, however are very popular and sell out quickly. The suites however are not available here online and can only be booked by calling the Disney Reservation Center at 407-560-CHAT (2428).
you: Thank you!
Gideon: You are very welcome! Thank you for choosing Walt Disney World® as your vacation destination! Have a Magical Evening!
you: OK, thank yu
Gideon: Is there anything else I can assist you with?
you: So, did the rehab get completed?
Gideon: The proposed new suites have not been started as of yet, and a date has not been established.
you: Oh, alright. Thank you then,![]()
The NEW SUITES haven't been started? What?
that's why I was looking forward to booking one of them.
Of course, we've stayed in them and they are wonderful but they do need a rehab. Sigh. What to do, what to do.