Tesco Deals Vouchers and Virgin

[T16GEM]

Just a quick question for those of you that have used deals vouchers to book your Virgin Holiday, did you have to book direct with Virgin or can you use a travel agent? Was the process easy and did you do it over the phone or the net?

Any help much appreciated.

Thanks
Gems

 

[bazzanoid]

Hi!

These are the official terms and conditions, original can be found here.

In short, you have to book by phone by calling 0871 222 1413. Remember to mention you're wanting to use the Tesco vouchers. Once confirmed over the phone you need to post them in.

They're quite specific on what you can and can't use them for - read these T&C's carefully!

HOW TO USE YOUR CLUBCARD DEALS TOKENS
• Choose where you want to go and when. To book your holiday, just call Virgin Holidays on the number below. You must do this at least 21 days before the date you wish to travel. However, all holidays are subject to availability, so please book as far in advance as possible. Your holiday must be a minimum of 7 nights. Bookings must be made directly with Virgin Holidays Call Centre. Bookings made through a travel agent or through out website will be invalid.
Virgin - ALL DESTINATIONS 0871 222 1413
Mon - Fri: 0800-2200
Saturday: 0830-1900
Sunday: 0900-1800
To order any of these brochures please telephone 0808 100 0707 - maximum of two brochures per household.

• Please inform the Reservations Consultant that you are using Deal Tokens to pay for all or part of your holiday so that they know how to manage your booking.

• Deal Token(s) may only be used by the Clubcard Holder (whose name is printed on the Tokens) However there can be more than one named Token per booking as long as that person(s) is travelling too. Tokens cannot be given as gifts.

• The Reservations Consultant will take your booking details, confirm your reservation and provide you with a booking reference. Please write your booking reference on your Deal Tokens and send them to Virgin Holidays (address as below).

N.B. Your Deal Tokens must arrive at Virgin Holidays within 3 days of making your booking or your reservation may lapse and you may lose your deposit.

Sales Ledger
Virgin Holidays Ltd
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW

Please note that Clubcard Deal Tokens cannot be replaced, so we strongly recommend that you send them to Virgin Holidays by Special Delivery.

• You cannot add more Deal Tokens to your booking at a later date, so please enclose all your Deal Tokens for this booking.

• After using your Deal Tokens, any balance outstanding on your chosen holiday may be paid for by credit or debit card. Details of these will be taken at the time of booking.

• On receipt of your Clubcard Deal Tokens, Virgin Holidays will process your booking and send you a “Confirmation Invoice”. Tickets will be sent to you by post 2 weeks before your holiday starts.

THINGS TO REMEMBER
• We hope you enjoy the Clubcard Deal you have chosen. However, if you would prefer to use your Clubcard Deal Token(s) for an alternative Deal, these Tokens can be used as full or part payment for any Deal which does not have the ‘Buy in Full’ logo next to it in the brochure, but cannot be used for Avis car rental.

• Your Clubcard Deal Tokens cannot be used against accommodation only, flight only, fly-drives, flight upgrades, car upgrades, car insurance, holiday insurance, excursions and any other optional extras. Accommodation must be booked for the full duration of the holiday.

• The value of your holiday booking, before adding in optional extras, must come to at least £500 in total. Your holiday must be booked at least 21 days before departure and must be for a minimum of 7 nights (excluding any nights spent travelling).

• Please note that your holiday must be booked within the 6-month validity period of the Token – the holiday does not have to be taken within this period. Tokens can only be redeemed against new bookings and cannot be added to existing bookings.

• All bookings are subject to availability and Virgin Holidays standard booking conditions.

• Deal Tokens cannot be used to pay deposit unless the entire holiday is being paid for in Deal Tokens.

• Any outstanding remittance will be required 8 weeks prior to your holiday start date. Please note that if you are making a booking less than 8 weeks in advance of travel, Virgin Holidays may debit the full cost from your debit or credit card and refund it upon receipt of your Deal Tokens.

• Deal Tokens cannot be used in conjunction with any other offer (including Frequent Virgin Club or Virgin Atlantic Flying Club discount) and are valid against full advertised brochure prices. Brochure prices are subject to change.

• You may use more than one Deal Token per booking. No change will be given if the value of Tokens is greater than the cost of the holiday; however, any shortfall can be made up with a credit or debit card at the time of booking.

EXTRA INFORMATION
• "ATOL" is a protection scheme for flights and air holidays, managed by the Civil Aviation Authority (CAA). “ABTA” - The Association of British Travel Agents is the UK's Trade Association for Tour Operators and Travel Agents.
• ABTA/ATOL protects you from losing cash or being stranded abroad when a tour operator goes out of business. All licensed firms have to lodge bonds with the CAA/ABTA so that if they go out of business, the CAA/ABTA can give refunds to people who can’t travel and arrange for people abroad to finish their holidays and fly home.
• ABTA/ATOL does not recognise Deal Tokens as cash and therefore the ABTA/ATOL ‘guarantee’ does not extend to the value of your Tokens should the tour operator go out of business before you travel. Any cash top up you make is protected by ABTA/ATOL.

HTH :

 

[gavvy]

Ive done this for my holiday in Oct- you need to call them and in order to make the booking you must be in posession of the vouchers as they need the serial # to add to the booking notes. You can get a price off the web if you just want a quote, just remember you will need to add back on the 5% internet booking discount, as you are not allowed discounts at all- this includes Megadeals, so make sure your not searching under them too, and the flying club/holiday club dis etc.
Also if you want to book PE or UC seats the upgrade cost will have to be paid by you, this cannot be paid with vouchers.

 

[T16GEM]

Thanks for the info guys - wow there is a lot of terms and conditions! I am going to call them later today and see what they can do for me. I am not sure if I fancy 14 or 21 nights - well obvioulsy 21 nights would be great but it depends if I can get time off work or not!