Disnerd6838
Mouseketeer
- Joined
- May 13, 2016
Our first experience will most definitely be our last with this airline. This is why...
1. Flight from PVD - MCO was delayed 3 hours, of which a notification was not sent until we were already AT THE AIRPORT waiting for our flight.
2. Check in desk staff were all college - age kids with little-no remorse for our delay(s)
3. Complete utter chaos at the gate. No lines. No order. Nothing. A very vague intercom let the people know when zones were loading, and most of the crowd was confused as to what was going on.
4. Seats were very uncomfortable but this was the least of my issues. Also the "trays" were barely large enough to hold a cup.
5. No explanation as to WHY our flight was delayed.
6. Our flight home WAS ALSO DELAYED by 3 hours. Again, no explanation as to why.
... so bravo, Frontier. Thanks for nothing. I'll pay the $100 extra per ticket with no hesitation next time for pretty much any other airline.
1. Flight from PVD - MCO was delayed 3 hours, of which a notification was not sent until we were already AT THE AIRPORT waiting for our flight.
2. Check in desk staff were all college - age kids with little-no remorse for our delay(s)
3. Complete utter chaos at the gate. No lines. No order. Nothing. A very vague intercom let the people know when zones were loading, and most of the crowd was confused as to what was going on.
4. Seats were very uncomfortable but this was the least of my issues. Also the "trays" were barely large enough to hold a cup.
5. No explanation as to WHY our flight was delayed.
6. Our flight home WAS ALSO DELAYED by 3 hours. Again, no explanation as to why.
... so bravo, Frontier. Thanks for nothing. I'll pay the $100 extra per ticket with no hesitation next time for pretty much any other airline.