We just used Randy on October 8th, we dont have the majority of our pictures back just yet, but he did send a few preview shots! *(here's the link: http://www.disboards.com/showthread.php?t=2310176 )
About him personally... he is great! He arrived 30 minutes early (My make up artist, Patricia Lejeune said he always comes at least 15 minutes early). He was great about getting all of the pictures that I wanted that day. My favorite Randy story is not my own though- I have heard about a bride whose bridal party couldnt figure out how to bustle her dress; Randy put the camera down, bustled the bride's dress and then picked up the camera again and continued to take pictures. I just love that!
Additionally- I had a very chaotic wedding day- before the ceremony there were some mishaps- and Randy just went with the flow!