Tell me a "COMP STORY" about complementary......

[msdisney53]

While on this trip we changed from the Poly to the BC. Checked in in the morning, went to Epcot,bought Minnie and Daisy hats for our DDs and returned to BC. Room wasn't ready got comps for Beaches but in the shuffle lost Minnie and Daisy.Didn't realize they were missing right away but took a shot in the dark and filled out lost and found forms any way. Return to NJ. A week later package arrives with both hats. The look on my DDs faces as they got off the bus and seeing me with the hats on my head was, as they say, Priceless. Disney had smoothed out some possible disasters for us.

 

[Wes]

mzzbuzzlightyear wrote:
<BLOCKQUOTE><font size="-1">quote:</font><HR>The CM made such a scene and then in a very nasty and loud manner,as he was looking in the computer, yelled, "Who let you into your room? You are DVC and you know that you aren't supposed to check in until 4PM!"[/quote]

And minimahaki wrote:
<BLOCKQUOTE><font size="-1">quote:</font><HR>Well did Gary let the cat out of the Bag? I haven't counted the times I was at WDW since I became a member in 1993. However, I can tell you that I NEVER EVER EVER got into my room earlier than 2-3PM and the only reason that happened was because I had a lock off and the studio was done.
I always thought that it was because I always book a 1-2 bedroom. UMMMMMMMMMMM does Gary know something we don't?[/quote]

Gary's statement is directly contradictory to what BWV manager Ed Beagler (sp?) said in the Q/A at the 2000 annual BWV meeting:
<BLOCKQUOTE><font size="-1">quote:</font><HR>Q: Why does the Inn allow an earlier check-in time than the Villas? -- A: cleaning villas is more a more extensive process than the inn rooms; they are trying hard to make villas more available at check-in[/quote]
If I remember correctly when he said this, my impression was that it was their goal to eventually achieve availablity at check-in, though I also had the impression it was something that would never be 100% achieved but that they wanted to do it as much as possible.

 

[Niagara2]

Back in 93 or 94 we were at Pleasure Island for the evening, kids were not even born yet, and we did night life stuff (LOL).
We were at one of the clubs and standing to the side watching some of the dancers and all the activity. The server was rushing pass us with a tray full of fancy drinks when someone pushed into her and she spilled them on about six of us. I was, of course, wearing a white top and got the slow gin red drink all down my back. The server felt terrible and tried to help us, and we did our best to let her know it was an accident and to try to calm down. A manager came to the scene and only two of us were left. The guy yelled, screamed and stomped out, I said I understand, just feel silly and a bit wet! The manager walked me outside and told me to go into ANY store and pick a top out. Well - I had a choice of a disney/Pleasure Island store or the store that had all the designer merchandise. Guess what I picked!!! Went home with a greast Calvin Klein black shirt and got to thrown the gap white one in trash. Good trade and shows that being nice gets you more than screaming and demanding!!

 

[Lisa F]

this isn't a comp for a bad situation, but it was extra special treatment from the management anyway. On our last trip (first time trying out VWL) we found a parkhopper ticket in the parking lot of AK on our first day. My husband turned it into the front desk, not knowing if it was still active or what. It turned out it still had 3 days left on it and the CM thanked my husband for turning it in and we went on our merry way.

On our last full day there, we came back to our room to find a goody basket there with some really great goodies in it and a note from the front desk manager offering this token of thanks for our honesty in turning in the ticket. I was really surprised, especially since my husband hadn't given our name or room number. God only knows how they managed to track us down but they did! Of course we hadn't turned in the ticket expecting compensation but it was really nice to be thanked that way nonetheless.

On the same trip we ate at Artist Point. We ordered an appetizer expecting it to be small but it was a HUGE serving. By the time we finished it neither of us were THAT hungry and my husband didn't really care for his main meal (but if he was hungrier he probably would've eaten more). It's not that it was bad or badly prepared, we just enjoy trying new things and this one just wasn't something either of us liked. Anyway, the waitress took note of my husband's lack of enthusiasm and when she brought the bill explained that since he barely touched it, she took it off the bill. We didn't complain because making a bad choice isn't THEIR fault and we were actually a little flustered about having it taken off the bill.

Lisa

"You employ stone, wood, and concrete, and with these materials you build house and palaces. That is construction. Ingenuity is at work. But suddenly, you touch my heart, you do me good. I am happy and I say 'This is beautiful.' That is architecture. Art enters in."
-Le Corbusier

 

[genealle]

While browsing at the store at OKW, I picked up a copy of Toy Story 2, planning to watch it with my son that night after a day of park hiking. We all settled down in front of the TV, popped it in the VCR, and it promptly chewed up the tape. After choking back a few expletives, I called the Front Desk. Within 10 minutes, a nice young lady showed up with a new copy of the tape. Another 15 minutes later, a maintenance man arrived with a new VCR. Only a half hour after the VCR munched the tape, I was sipping a cold brewskie while my son giggled at the movie he had been hoping to see.

NICE SAVE DVC.

 

[DizMare]

My kids always enjoyed the way the housekeepers would arrange their stuffed animals everyday when we stayed at DxL. One trip, they made a point of thanking the housekeeper, Milka, in person, as she made up the room next to ours. That evening, we returned home to new Minnie and Mickey plushes in our window, and a note saying they were for "the little boy and little girl." I was just amazed at the generosity, and the kids just loved their plushes! Still do!

 

[Dean]

Was eating lunch at Akershus a few years ago when my son came back with his new camp T shirt all wet the font on one side and a big smile on his face. In his usual precise way, he hadn't gotten to the point of telling us what actually happened yet, he was still in the preliminaries when the waitress and a manager rushed up and the waitress said "I'm sorry I spilled beer on you". We were in the far end of the restaurant in such a way that we were between the staff kitchen exit and the buffet. The kitchen exit is around the corner from the buffet and apparently she had 2 tall beers on a tray. Best I could tell, they both came around the corner and both stopped but the beers didn't and one spilled all over him. They were like going nuts, they asked him for his favorite character and came back with a Goofy Norway T-shirt. It was their intention to launder his shirt and return it but I said just give us a bag and we have a washer in the room. Just gotta love these OKW 1 and 2 BR units. I think since then he's keeps looking for someone to bump into him at WDW. One of our fondest memories and hopefully the closest he'll get to a beer until he's of legal age or maybe root beer.

Dean

 

[DVCajun]

Am I missing something? I thought check in time was always 4-- if you get to check in early that's a bonus. ??

Pixie dust!!

Audrey