No one expects them to KNOW everything, but can't they look it up? They are obviously sitting in front of a computer. How hard would it have been to look up the booking categories at Pop? In this day and age the answers to most questions should be at their fingertips!
Exactly!! Or to not sound so much like I am the crazy one and they absolutely know they are correct. I mean, I knew I was correct but she almost convinced me I wasn't!