Swapping points for an upcoming reservation??

[Joan S.]

Hi, I have a reservation at the BWV in October that I have used my BLT points from this use year to book. Since I have not stayed yet is it possible to swap out OKW points for this reservation?? I am afraid that to call and ask to have this done that I may loose my reservation!! Has anyone done this with no problem?? Thanks, Joan

 

[Figment2]

They would need to cancel the reservation and then rebook. At this point I would think you'd lose the reservation.

Cyn

 

[jekjones1558]

Since you did not use the home resort booking window to book this reservation, I think that you MIGHT be able to do this without rebooking. But, in my experience, MS agents are not all well-versed in this process and you could get a different answer depending on who answers the phone. If I were in your shoes, I would call MS and ask this question and maybe even ask to speak with a supervisor if you have any doubts about the MS agent's ability to reallocate the points without losing the reservation. Good luck! It would be great if you could post back here to let us know if you were able to reallocate. This question comes up every so often here on the DIS and maybe the new computer system has made the process more straight forward.

 

[cvjw]

I have done this many times and never lost a reservation. As long as you booked within the 7 month window, I have never had a problem swapping out points. Just a word of warning - not all CM's are created equal. Make sure that you get a supervisor to help you, and if you get a bad vibe from them (what they are saying makes you think they haven't done this very often), hang up and call back.

The supervisor can hold onto your current reservation while the points are switched out. Make sure you do it before your 31 day window, or the cancelled points will go into a holding account.

I have points at 4 different home resorts, so I never know which points to use at the 7 month window. Usually, I pick the wrong ones - and need those points to use at the 11 month window - hence all the switching out!

 

[disneynutz]

I send the request to MS via the member website. Explain what you want to do in detail and they will work the change and email you when completed.

Bill

 

[bobbiwoz]

I send the request to MS via the member website. Explain what you want to do in detail and they will work the change and email you when completed.

Bill

I've had success doing this.