You're right... no Disney feel. My back was real happy there was no Disney feel too, when I slept like a baby in my heavenly bed! After my luxury sleep, I woke up, opened the curtains, and looked out my balcony room to watch the boardwalk wake up, the first few friendship boats starting their day, and the EPCOT ball greeting me in the distance. Nope, no Disney feel to me!
There is a Disney desk to purchase whatever ticket media your family needs. Yes, they are on a separate ticket from your room key, but so are my AP pass tickets! As far as charging back to your room, you can do it at the Swan/Dolphin, but not anywhere else. I left the room with one extra card - my credit card.
The grotto pool is still my kids' favorite pool in all of Disney. While we are starting our visit every resort part of our life at Disney, we will still be returning to the Swan and Dolphin on a regular basis. Location, price, heavenly bed, great CMs, fantastic pool, and regular discounts for teachers will keep us as returning guests.
You can't go wrong with the Swan and Dolphin. You'll be glad you made the choice!
Debbie